Less than 2 hours before my car completely shut down while driving, I received an error message stating "Stop safely. Electrical fault detected." I immediately reached out to the service department who told they didn't think the car would have any additional issues and that I should bring it to the shop on Monday (the incident happened on Saturday). While driving down an entrance ramp to a major highway, my car shut completely off leaving me with no steering, brakes, emergency brakes, hazards or anything--completely dead to the point where absolutely nothing worked. I had to do my best to steer a dead car down an entrance ramp and onto a grassy area on the side of the highway as to avoid being hit by another vehicle or crashing into a vehicle or tree. The safety of myself and my family was put at risk because the car completely shut down leaving no emergency equipment for me to use. I had cars behind me, in front of me, and beside me on a busy highway with a speed limit of 70 mph. I was also going down a ramp with no brakes. At first I thought it was the battery as did the dealership, then they suspected the generator, then they said it was the converter. They were able to produce the same problem after the generator was replaced and the car only ran for 15 minutes. Unfortunately we sold the car within 2 weeks of the incident because we no longer felt safe, and the manufacturer has been replacing one part at a time with the most important part being on back order with no indication of when it will arrive.
2023 Land Rover Range Rover Sport electrical complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
The car had a warning light in December “stop safely electrical fault detected” Land Rover dealership told me nothing was wrong, except I don’t drive enough & the battery was low. Eventually, the warning went away. This week, the warning light was back, along with additional warnings. The car literally shut down & quit working while it was running. I was sitting in a drive-through. I could not put it in park or drive. Extremely dangerous!!! I had to tow it to the dealership. Again we were told that I don’t drive the car enough. i’ve had it for 5 months and it only has 3000 miles. We refused to accept that as an answer. Eventually, they said there was an update needed. I still do not feel this car is safe.
Sadly, I have to report that I have not had my truck for more than 2 weeks and I had to already bring it to the dealerships for diagnostic evaluation for an Electrical fault detection message. As per the service department the vehicle needs a new Alternator. Hence, needing an alternator replacement when the vehicle has less than 200 miles is of great concern for the safety of my family and myself because this may have resulted from a manufacturer's safety-related defect? Or problem. I am hoping nothing major goes wrong with the vehicle after this initial repair other than regular maintenance and regular usage repairs. Needless to say, I am very disappointed and rethinking my automotive purchase. In addition, this is a great inconvenience to me. The vehicle currently at dealership for Alternator part replacement.
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