2021 Land Rover Range Rover Velar technical service bulletins
412 technical service bulletins and manufacturer communications cover the 2021 Land Rover Range Rover Velar.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Interference from external WiFi sources could disrupt wireless CarPlay or Android Auto connection
- TCU Activation Failure And InControl App Inoperative After Software Update
- Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
- Exhaust System Oxygen (O2) Sensors
- Unable to select Navigation when pressing the navigation Tile on theTouchscreen.
- Software Over The Air (SOTA) updates are failing to complete
- Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence...
- Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to...
- Software Over The Air (SOTA) updates are failing to complete
- Software Over The Air (SOTA) updates are failing to complete.
- Wireless Charger
- There are several scenarios where the key may be set to a deactivated state.
- Incontrol remote app wake up timer
- While driving with satellite maps, sometimes image doesn't load fully and then comes back
- Smart Key Deactivated message on instrument cluster and unable to start their vehicle
- 12V startup battery flat - mild hybrid electric vehicle (MHEV)
- There is a concern/fault with the 48Volt MHEV system.
- There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
- Steering requires steady correction force
- Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual...
- Pivi wireless carplay / android auto connectivity
- After vehicle off, the fan continues to run at high speeds.
- Vehicle Requires Steady Correction Steering Force to Remain in Lane
- Coolant fan may continue running at high speed after ignition shut-off
- No Power Steering Assistance at Start of Drive Cycle – ADAS Warning
- Body / hmi CAN functions reset every 8-10 minutes
- Passive entry intermittent operation
- Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
- A battery warning light on and or electrical system failure message is displayed on instrument cluster.
- Unable to Log into InControl Account in Vehicle.
- Near Field Sensing Module (NFSM) Wired Updates
- Software Updates
- Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or...
- Software Over The Air (SOTA) updates are failing to complete
- Passive Entry doesn't respond intermittently to access car
- The low coolant light may be illuminated/there may be a coolant leak from the engine area.
- Turbocharger coolant feed and return pipe o- ring leak
- The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a...
- MIL on Instrument cluster.
- Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
- Door Zone Module
- Clear SOTA Persistency
- Autofred approval – cosmetic defect on idma and icdm
- Vehicle cranks, but does not run when at operating temperature
- - Near Field Sensing Module (NFSM) Wired Updates
- Door zone module
- Engine Will Crank, No Start When At Operating Temperature
- A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA)...
- Leaking windshield that caused the water ingress on the electrical component.
- Engine replacement under warranty.
- Electrical system warning light will be on the instrument cluster.
- Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a...
- Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).
- A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are...
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
- 'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
- Low coolant lamp comes on and/or leak of coolant from engine area.
- Pivi satellite radio chanel display fault
- Low engine coolant lamp warning on instrument panel and/or coolant leak.
- The parking brake switch sticks or does not work.
- Turbocharger Coolant Feed And Return Pipe O-Ring Leak
- PIVI satellite radio favorites screen displays an incorrect channel.
- Thermostat Housing Engine Coolant Leak
- These vehicles have now been stopped from further SOTA attempts and require a wired intervention
- Mhev dcdc
- Low coolant light on or smell of coolant from engine area.
- Engine Oil and Filter Change
- Front / Rear Door Latch
- Blanking plug oil leak
- The engine cooling pump has a visible coolant leak.
- Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a...
- Fuel Pump Driver Module Inoperative
- Blanking Plug Oil Leak
- Near field sensing module (NFSM) wired updates
- Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants,...
- Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their...
- 'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
- A customer may report that the windshield wipers stop up on the windshield when turned off.
- Low coolant light on or visible signs of engine coolant on or around the coolant pump.
- MHEV DCDC internal failure with warning message
- A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully...
- Powertrain Control Module (PCM) Software Update
- Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected
- Electrical system fault on instrument cluster or noise from engine.
- Improvements to SOTA (Software Over The Air) capability.
- Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive...
- A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a...
- On certain vehicles, the cylinder block vacuum pipe blanking plug may become detached, resulting in an...
- Pivi sota - fault diagnos is and resolution
- Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a...
- On certain vehicles, the cylinder block vacuum pipe blanking plug may become detached, resulting in an...
- Software updates
- A concern has been identified where certain vehicles are failing to complete existing Software Over The...
- A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a...
- The engine oil and filter are to be replaced.
- Malfunction Indicator Lamp (MIL) on while driving
- Radio presets clear after ignition cycle
- Lack of power, MIL light on, rough idle
- A Customer may complain of an SRS system warning message being displayed on the instrument panel.
- Lane Assistance Not Available warning present on Instrument cluster
- Extended warranty on DMTL Pumps 2020MY to 2021MY.
- Customer may report an active SOTA campaign which fails to complete download or install
- Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control,...
- DTC repair
- Startup battery keeps draining / Vehicle will not start
- Customer states the weather app is no longer available
- Customer reports lack of power and/or check engine light on.
- The headlamps not fully functioning properly after module replacement.
- There is moisture inside the headlamp lens
- Weather and Park & Pay Apps disappear after PIVI update
- Battery low warning displayed on instrument cluster and/or no-start
- A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a...
- Loss of GPS location and clock time
- Customer reports coolant level low message on dash or a coolant leak.
- The wiper blades streak, smear, judder or squeak during operation
- Driving Assistance and Vehicle Dynamics updates
- Coolant Low Warning Message Displayed On The Instrument Panel Cluster
- PDC Park distance control no volume
- Front interior courtesy light – non-illumination
- Lack of power, MIL on.
- Engine Noise
- A concern has been identified where certain vehicles are failing to complete existing Software Over The...
- The E-Call light is not active after completing the Pre-Delivery inspection
- Pivi ip 36 , becm os 4.0.0
- Battery low warning displayed on instrument cluster and/or no-start.
- Engine primary belt shredding
- Vehicle Will Not Charge
- Misfire or rough running
- Redeveloped profiles
- Pivi IP36 , becm os 4.0.0 – improved / changed features
- A customer may report that the front or rear door latch does not operate as expected.
- JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control...
- Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain...
- Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain...
- A customer may report that there is a clicking type noise coming from the front seat base while driving.
- Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
- Customer reports of 12V battery issues
- 3.0L AJ126
- PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is...
- Engine primary belt shredding - P6-3.0L mhev
- Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present
- P6 Engine Primary belt shredding
- Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav,...
- Customer reports, Engine Light is on and poor cabin heating.
- Customer reports, Engine Light is on and engine running rough.
- Engine misfire
- Oil Leak – Transmission Oil Cooler Pipes
- Check engine (AMBER) and poor cabin heating
- Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The...
- Mhev DC/DC
- Coolant Low warning displayed in the Instrument Cluster
- A customer will complain about a noise / low battery light/ low coolant light and or overheating
- Customers will be reporting a squeaking noise inside the cabin.
- Surround camera, 360 Park aid features are not operating
- Mhev DC/DC
- Customer reports that low coolant lamp on, coolant leak.
- Mhev DC/DC
- Accessory Belt and/or Tensioner May Become Damaged and or Adrift
- Click Noise On Full Left
- Chassis Control Module (CHCM) Suspension Warning on Cluster
- Mhev DC DC converter squeaking noise from inside the cabin
- Pivi pro USB inoperative cross car line
- Near field sensing feature degradation
- No communication with impa via topix cloud
- Unable to complete pdi due to telematics incontrol activation failing
- USB stick not recognized when inserted into the Front Portable Media Interface Panel
- Pivi –
- Coolant warning light and/or coolant leaking from vehicle.
- Vehicle will have a lack of power, drivability issues, and possible check engine light on.
- Suspension Warning Displayed On Instrument Cluster
- Pivi loss of GPS location and clock time
- Non-start issue
- Unable to complete sota updates
- Mhev DC/DC converter noisy, low battery warning illuminated.
- Electric supercharger intermittent operation
- Chassis control module (CHCM) suspension warning on cluster
- USB stick not recognized
- Sota campaign
- Driveline Noise or Vibration
- Transfer Case Judder with Steering Input Applied
- USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
- Emissions recalls
- Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions),...
- Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed
- Front Suspension Knocking Noise
- Accessory dashboard camera inoperative
- Air leak within crankcase ventilation system
- Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not...
- A customer may report a noise from the front suspension when driving at low speeds with steering input...
- Engine misfire or rough running
- 8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination...
- Charge warning light on, MIL light
- Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
- Seat Mounted Seat Switches Not Working
- Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or...
- Surround camera; 360 Park Aid features or any of the feature is not operating.
- Navigation voice guidance no longer operational after latest NGI update
- Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.
- Emission recall N620 - electric supercharger - intermittent operation
- Voice guidance concerns when using Apple CarPlay.
- Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
- Seat mounted seat switches
- Ingenium I6 3.0L
- A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor...
- Engine to body ground cable loose
- Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA...
- Improvements/Fixes – Improvement in system stability – Improvements in acoustic reliability / Audio loss –...
- Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- A customer may report a noise from the front suspension when driving at low speeds with steering input...
- AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi...
- 21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation...
- IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to...
- The engine ground cable located on the left side of the engine may be loose
- Front Suspension Knocking Noise
- Engine to body ground cable loose.
- The wireless phone charger is not working with iPhone 12
- Transmission fluid leaks
- Timing chain replacement VVT Service Part Incorrectly Boxed
- Customer symptom of vehicle running rough and/or MIL illumination
- Reduced or Lack of Steering Assistance on Start-up
- Seat Recliner Motor Inoperative
- Seat Power Fore/Aft Motor Inoperative
- Seat Power Height Adjustment Motor Inoperative
- Xcl distortion or rattle noise present while using the audio system
- Non-start
- Customer States engine runs rough with MIL illuminated.
- Reduced or lack of power assist at start up
- Electric Supercharger Intermittent Operation
- Malfunction indicator lamp (MIL)
- Customer states harsh shift, transmission warning lamp.
- – Customer states check engine light is illuminated.
- A customer may report that there is a cyclical knocking or judder type noise when braking.
- Suspended -- engine no-start
- Key remote functions and/or passive entry stopped working.
- Connectivity functions are no longer working.
- Affected vehicles may experience a no-start due to a CANBUS communications concern between the Body...
- Request for software update shown on touchscreen
- Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
- Customer states downloaded software will not install
- BECM offline after programming.
- Washer Fluid Low Message Displayed
- Non-start due to communication issue between IPC and BCM
- The trailer lamps may not operate as expected
- Brake noise and Judder felt through the floor during braking.
- Washer Fluid Low Message Displayed When Washer Bottle Full
- Owners may report that when attempting to sign-in to an InControl© account on the PIVI system, an 'Unable...
- Infotainment Updates
- Navigation voice guidance is not working with Apple CarPlay
- The vehicle does not Eco Stop.
- Check Engine MIL is illuminated.
- A customer may report a clicking type noise from the wheel area at low speeds when turning near full lock.
- Navigation displays current location as Berlin, Germany.
- Unable to log into InControl Account.
- When attempting to sign-in to an InControl© account on the PIVI system, an 'Unable to Connect (401)' or...
- The Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC) and reduced...
- MIL and reduced engine performance.
- Missing activity key
- A customer may report that the exterior door handle does not fully retract in the flush position in...
- A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
- Smart key inoperative
- Missing activity keys
- Navigation displays current location is berlin, germany
- IMC Update 21A will not install
- Customer is unable to log into InControl Account after account creation
- Customer received “unknown error” when trying to log into Pivi profile
- There was a flashing D when slowing to a stop.
- The Check Engine MIL is illuminated.
- Head Lamp Module DTCs
- Malfunction Indicator Lamp (MIL)/Check Engine Light (CEL)
- Pivi IP27.2 (OS 2.0.6)
- Automatic High Beam Disabled
- Navigation Voice Control does not function
- Floor Ground Stud Corrosion
- Vehicles do not have the auto access height option available in the vehicle convenience settings menu.
- Rattle From Engine Bay
- Check Engine MIL
- After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will...
- Pivi Pro navigation map data fails to install from USB device to vehicle
- A software issue in the Transmission Control Module (TCM) causes the vehicle to stay awake indefinitely...
- Wifi, Incontrol App, Telematics not found.
- The auto access height option is not available in the convenience menu.
- Air Conditioning (A/C) Compressor Bolts Incorrectly Torqued
- Air conditioning (a/c) compressor bolts incorrectly torqued
- There is a noise coming from the engine bay.
- There is a restricted performance message in the instrument pack and a Check Engine MIL.
- A customer may report the air conditioning system is not cooling intermittently.
- There is a rattle noise coming from the engine bay.
- The engine is running rough
- No cabin heating while running in vehicle in EV mode.
- Air Conditioning operating Intermittently.
- Interactive Control Display Module (ICDM)
- Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
- Customers report the panoramic roof glass opening panel / sunblind has lost its one-touch operation.
- The engine will shut off at low speed approaching a stop and restart immediately by using the engine start...
- A-Post Finisher (Outer) – Discolored
- Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
- There is a noise from the engine.
- There is a noise from the front of the car.
- Suspended Campaign N451
- There is a noise when turning or accelerating
- There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
- The low coolant warning is on in the car
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