My 2015 Land Rover Range Rover underwent recall-related suspension repair work at Land Rover Orlando. Shortly after the repair, I began hearing an extremely loud noise from the front of the vehicle. The noise was severe enough that I informed the dealership I was afraid to drive the vehicle. I sent videos of the noise to the dealership. After reviewing the videos, dealership personnel advised that the issue was likely related to the air strut assembly or control arm bushings. The vehicle was later inspected by an independent mechanic. During that inspection, it was discovered that the front brake caliper bracket mounting bolts were not properly secured. On the driver's side, mounting bolts were reportedly missing. On the passenger side, mounting bolts were found extremely loose and could be removed by hand. The mechanic documented the condition with photographs and video evidence. The brake caliper bracket is a critical brake system component, and I believe this condition created a significant safety risk. Had the bracket separated or shifted while driving, it could have resulted in loss of braking performance, vehicle damage, loss of vehicle control, a crash, serious injury, or death. The abnormal noise began shortly after the recall repair. I reported the issue to the dealership at that time. The condition was later confirmed by an independent mechanic. The vehicle is currently undergoing repair. I am submitting this complaint because the condition involved a critical brake component and occurred following recall-related service work.
2015 Land Rover Range Rover: ball joint or control arm failure
7 of the 71 complaints about the 2015 Land Rover Range Rover describe ball joint or control arm failure.
- owner complaints
- 7
- of this car's complaints
- 10%
- recalls
- 0
Ball joint or control arm failure by model year
- 20212
- 20173
- 20163
- 20157
- 20141
- 20121
- 20041
- 19952
- 19942
- 19931
- 19921
What owners say
The contact owns a 2015 Land Rover Range Rover. The contact stated that upon entering the driveway at a slow speed, the contact believed that the vehicle had hydroplaned. The vehicle was shifted into park(P) before reversing and then parked in the garage. Upon inspection of the vehicle, the contact noticed that the front passenger's side tire had turned inward while the other tires were facing forward. Due to the failure, the vehicle was towed to the dealer to be diagnosed. The contact was informed that the front passenger’s side had a cracked inner and outer tie rod. The contact was then notified of the federal safety agency Campaign Number: 24V840000 (Steering); however, the parts to do the recall repair were not available. The dealer replaced the tie rod spindle and joint ball and additionally paid to replace the two front tires, and the vehicle was balanced and aligned. The contact was then informed that there might be a reimbursement for the repairs once parts became available. The contact was informed that the vehicle was repaired and drivable, even though the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the repairs. The contact inquired about the safety of the vehicle despite the recall remedy not being available, but the manufacturer had not answered the question. The failure mileage was approximately 90,000.
The contact owns a 2015 Land Rover Range Rover. The contact received notification of the federal safety agency Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 65 MPH, there was an abnormal popping sound from the driver's side front wheel well. The contact stated that the abnormal sound occurred while driving over a deformation in the road surface. The contact was not aware of any warning lights being illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact visually inspected the driver's front tire wheel well and became aware that the front suspension upper knuckle had fractured approximately 2-inches long with a gap of two millimeters at the upper part of the suspension knuckle where the control arm was bolted to the knuckle. The failure mileage was approximately 135,000. VIN tool confirms parts not available.
The right front suspension knuckle cracked and separated from the upper control arm and when the knuckle cracked it damaged the right front axle, right front strut and height sensor. Bear Valley Service (Land Rover specialists) replaced the right front suspension, knuckle, control arm, axle, air spring and height sensor. Fortunately it happened while backing out of my driveway/turning into the street and not while I was driving on the interstate, it could’ve been catastrophic. Also fortunate that it didn’t happen the night before while driving on the interstate. The vehicle was not inspected by the manufacturer, police or insurance company. I found out about the federal safety agency Recall Number 24V‑840 on 12/11/24 so I took my 2015 Range Rover to Land Rover in Atlanta, GA that day. They did not inspect the vehicle, they stated they were waiting on more information regarding the recall. No warnings whatsoever.
After having my vehicle in for service, 64000 mile maintenance, new front brakes and rotors, and new air struts, at Jaguar Land Rover Raleigh, I was inspecting the completed work after driving the vehicle home and noticed a large crack in the front left steering knuckle where it connects to the upper control arm. I immediately called to have the vehicle towed to the shop. If that component had failed while driving the result could have been catastrophic at highway speed. I could have lost control of steering and the wheel could have completely come off causing significant damage and endangering the life of myself and children. This specific component has been recalled by Jaguar Land Rover in both the United Kingdom and Canada for defective parts susceptible to failing. The recall is specifically for MY 15 and 16 Range Rovers. I suspect that this issue may be more prevalent than the VINs covered. The vehicle has been inspected at the dealership and they have not noted that failure modality. There were no other symptoms, faults or warning messages. I am glad I did a thorough visual inspection to cease driving the vehicle immediately.
I was made aware of a potential issue with my vehicles steering knuckle breaking where it connects to the upper control arm. I was also informed that Land Rover has done a recall in the UK for this same issue. I checked my vehicle and it does indeed hav a crack in the steering knuckle. This could have caused a catastrophic issue if it had broken completely at any road speed. This needs to be evaluated as soon as possible, before anyone dies.
Front right knuckle cracked and separated from upper control arm ball joint causing front lower control arm ball joints to fail and inner CV axle joint to separate and also cause damage to air spring. The part failure occurred while I was driving and the vehicle lost all control. I feared greatly for my safety and if I were on a highway, I could've crashed into other vehicles. The manufacturer has recall campaigns for this exact issue in the UK and Canada, but not the US. The vehicle was repaired at a manufacturer dealer at my expense. The manufacturer is aware of the problem with my vehicle. There were no warning lights or signs whatsoever. The part fails without warning.
Service bulletins that may apply
- Chassis Control Module (CHCM) Suspension Warning on Cluster
- Active Stabilization System
- Oil leak from underneath the vehicle.
- Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM)...
- Air suspension compressor being replaced for an E Chamber failure.
- From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have...
- Customer may see message on the Instrument cluster stating "Air suspension not in customer mode"...
- Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP...
Related recalls
No recalls on record for this model year.
Questions about the 2015 Land Rover Range Rover ball joint
Is ball joint or control arm failure a common problem on the 2015 Land Rover Range Rover?
7 of 71 owner complaints about the 2015 Land Rover Range Rover (10%) mention ball joint or control arm failure. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2015 Land Rover Range Rover?
There are 0 recalls and 39 service bulletins for the same area of the car. Check them below with your VIN.
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