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1997 Lincoln Mark Viii: headlights failing or too dim

29 of the 90 complaints about the 1997 Lincoln Mark Viii describe headlights failing or too dim.

owner complaints
29
of this car's complaints
32%
typical repair cost reported
$1,200
typical mileage
61,000
recalls
0
Is there a fix? 6 service bulletins cover this area of the car. See below

Headlights failing or too dim by model year

What owners say

Filed Jul 21, 2009 · Lights, Visibility · 61,000 miles · MI

Tl*the contact owns a 1997 lincoln mark viii. The contact stated that the low beam headlights are known to burn out. The parts are no longer being manufactured so the only way to repair them is with a kit. The contact stated that this seemed like an expensive temporary remedy. In addition, the blend door, which opens the control for hot and cold air to defrost the windshield, does not work. The manufacturer was notified and stated that it was a safety issue. The dealer stated that this could be repaired at the contact's expense. The contact feels that he should not have to pay for the repair because it was caused by a manufacturer defect. There have been numerous complaints regarding this failure, but no decision on how the contact's vehicle will be repaired. He will wait until a recall is issued for this failure. The failure mileage was 61,000 and current mileage was 61,985. Updated 09/11/09 *bf updated 09/15/09.

Filed Mar 11, 2009 · Lights · 45,000 miles · CA

Tl*the contact owns a 1997 lincoln mark viii. The contact stated that the front headlights burned out in the vehicle. The dealer stated that the replacement bulb was unavailable and would be placed on back order. They also requested a deposit for the bulb, which cost over $100. The contact called several ford dealers and the manufacturer, who all stated that the bulb was obsolete and would no longer be manufactured. No repairs have been made to date. The failure mileage was 45,000 and current mileage was 75,000. 4/01/09 *nj updated 04/06/09.

Filed Oct 28, 2008 · Lights · 158,400 miles · CA

Unable to purchase replacement bulbs for 1997 lincoln mark viii headlamps "low beam".....high intensity discharge h-95 sylvania. No longer produced..........retofit kit is $1200............car is eleven years old........outrageous.

Filed May 27, 2008 · Lights · 144,900 miles · FL

Tl*the contact owns a 1997 lincoln mark viii. The contact noticed that the low beam headlight on his vehicle had burned out. He went to purchase another one and was informed that they were no longer manufactured. The dealer offered a remedy kit at the cost of $740 to install another lighting system, which would total $1,200 after the installation. The manufacturer has not been notified. The current mileage was 145,000 and failure mileage was approximately 144,900. Updated 07/15/08. *lj updated 07/15/08

Filed Jan 8, 2008 · Lights · 59,000 miles · MO

Low beam headlight (hid) on right side has failed and no replacements are offered by factory or dealer.

Filed Sep 18, 2007 · Acceleration, Electrical · 49,941 miles · TX

Tl*the contact owns a 1997 lincoln mark viii. The contact stated that the front driver side low beam headlight failed. When he attempted to replace the bulb, he could not get the bulb unscrewed. The dealer replaced the headlight kit and charged him $700. The failure mileage was 49,941 and current mileage is 50,000. The consumer requested to have the recall performed on the vehicle pertaining to the speed control deactivation. The consumer provided a letter from ford denying his claim for a partial reimbursement. The dealer stated warning lights trouble. Updated 10/03/07 *tr the consumer is seeking reimbursement for the headlight replacement. Updated.

Filed Aug 31, 2007 · Lights · 88,500 miles · KS

In november of 2006, the passenger headlight, low beam, went out in my 1997 lincoln mark viii. Approximately one month later, the driver's side, low beam, also failed. I have checked with my local ford dealership, and two other dealerships. There are no replacement parts for this problem, period, in the entire united states. When you check with after market suppliers, you are told you have to go through ford. Since the spring of 2007 I call the local dealership monthly to check on when parts will be available. Each month, they check their data base, and learn that the replacement kit, costing hundreds of dollars, has been pushed back a month before it will be available. The current target date of availability is october 2007. So, for almost a year now, I have a lincoln that cannot be driven at night, nor can it be repaired at any price. I wrote a letter to ford motor company early in 2007 about this, and received a form letter telling to go to my local ford dealer for parts.

Filed Nov 29, 2006 · Lights · 105,000 miles · CA

I have a 97 lincoln mark viii and I was told by several ford/lincoln mercury dealers that the headlight low beam bulbs, hid 9500, are not available. I contacted the manufacturer, sylvania, and the customer service rep told me the light bulbs are no longer manufactured. What are the several thousand owners of lincoln mark viii owners expected to do? This is a blatant safety issue and should be addressed by federal authorities. I would like to speak to a ntsb representative, if available, regarding the lighting on these vehicles. Thank you for investigating this issue.

Filed Nov 9, 2006 · Lights · 104,000 miles · NY

Dt*: the contact stated the front low beam headlight burned out. When the dealer was contacted, the dealer determined the headlight was on backorder. The manufacturer offered to place an order, although the part was on backorder for two months.

Filed May 10, 2006 · Lights · FL

Neither of my two low beam headlights work so I'm having to use my high beam lights which I'm sure is difficult for oncoming traffic. I am constantly searching the internet and local sources to replace my headlights.

Filed May 1, 2006 · Lights · 101,000 miles · CA

Dt*: the contact stated the hid headlight low beam went out on the vehicle. There is a ford recall #98b38, regarding the headlights. The VIN was not included in the recall.

Filed Apr 15, 2006 · Lights · 61,000 miles · TN

Both hid headlight bulbs failed within a 2 week period. The bulbs were $175 each.

Questions about the 1997 Lincoln Mark Viii headlights

Is headlights failing or too dim a common problem on the 1997 Lincoln Mark Viii?

29 of 90 owner complaints about the 1997 Lincoln Mark Viii (32%) mention headlights failing or too dim. The model year with the most reports is 1993.

How much does it cost to fix headlights failing or too dim on the 1997 Lincoln Mark Viii?

Owners who mentioned a price put the repair at about $1,200 (median of 12 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 1997 Lincoln Mark Viii?

There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.

All model years of the Lincoln Mark Viii

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