The contact owns a 2015 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V270000(Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
2015 Lincoln MKC driver assistance complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
The rearview camera on my 2015 Lincoln MKC stopped working. The screen is either blank or distorted, which makes it unsafe to back up since I cannot see behind the vehicle. I have not yet gone to the dealer about this issue. I see there is an active recall (25V270000) for this problem, but my VIN shows no coverage.
Battery: the battery monitor system seems to be damaged. It keeps shutting down my systems saying to preserve battery. And when and if my sensors go off, they have a different sound as if it's not receiving enough power to notify me of potential danger. Also, when I'm listening to my radio with the engine off, the car shuts down everything giving a display indication that there's something wrong with the battery and electrical system. All systems seem to be weakened, and lacking full power and fully assisting in which it was intended and designed. Back-up camera: camera consistently goes black or blank when I'm in reverse. Sometimes it displays momentarily and then blacks out upon my reversing. There has been several incidents where I have come close to hitting someone backing out/up/in, as the rear view camera with blank out while doing so. Also at times there is no too close warning from the camera or sensors around. (note) please be advised that the above-mentioned does not in any way constitute, or is limited to the complete experience and or exposure to the safty ongoing issues that exsist. Thank you, for your immediate assistance.
The back up camera does not work. I don't know the exact date when it began not working, but it's been many months. This may be due to a faulty electrical or computer system. Occasionally, an error message will appear on screen which states the obvious -- that the camera is not working -- and to contact the dealer. I received a recall notice in the mail on May 9, 2025, but the repair parts are still not available (August 22, 2025), which is 15 weeks after I received the recall notice. This is an excessive amount of time to wait. Since so much time has passed, it seems quite possible that the manufacturer does not intend to ever repair this defect as it is an older vehicle. This is worthy of investigation. At the very least, a status update should be given to owners.
The contact owns a 2015 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera image was distorted. No warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
When the weather is hot (over 85F), the backup camera and alerts randomly stop working. The screen either goes black or moves up in multiple frames.
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