The contact owns a 2011 Lincoln MKS. The contact stated while making a left turn, the steering wheel seized, and the vehicle stalled. The contact stated no warning light was illuminated. The contact restarted the vehicle and continued driving to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was approximately 101,000.
2011 Lincoln MKS steering complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
While driving my car it instantly lost steering no forewarning lights. It was very difficult to turn or control the car. I took it to lincoln and they said they can't cover this exact thing these cars have a recall on because my car was past the warranty. They even charged me to look at it because its past warranty. My car is 4,000 miles past coverage soo they're charging me $2800 for a malfunction that is noted a flaw for this same car.
The rudder of my vehicle gets very hard, and when I drive it seems that the wheels of steering do not have stability, it seems a problem of the power steering.
Steering is hard to control. Took it to auto repair, gave me codes that match recall codes. Technition said the whole power steering system must be replaced
I was driving down the interstate at 70mph and the power steering went completely out. A message popped up on the dash stating "service power steering now". I was unable to move the vehicle off of the interstate. I saw a recall for this issue for the year make and model of this vehicle but am enraged that when I check the VIN it comes up with no recall. Obviously there is an issue with the product and will not be covered on the current recall. This repair roughly will cost 2200.00 dollars per the local dealer.
Recently, this car started intermittently displaying the "power steering assist fault" code and at the same time the steering would seize up when in motion. This has now happened twice within the last 2 weeks. On investigation, 2011 lincoln mks vehicles with the 3.5l gtdi engine (my vehicle) were supposed to be covered by recall 15s18 which addresses this exact safety situation. When I called both the ford dealer and the ford customer service line, they indicated this VIN is not covered and that they could do a diagnostic check at the dealership but under no circumstances would it be covered (translation--I get to pay for any repair). It is clearly not safe to drive. How can ford justify not covering this car when the recall was quite large in scope and cars of the same year, same model, same engine were specified in the recall? Thanks!
Power steering randomly locks and unlocks its self, causing the vehicle to pull to the left and displaying difficulty to steer wheel to the right or straight ahead. Brakes seem to lock or slip in certain enviroments at moderate speeds.
2011 lincoln mks. Consumer writes in regards to power steering locking up periodically. *tgw the consumer stated the power steering issue, occurred at start up. The dealer was unable to find a problem.
Power steering went out and had power steering assist fault error. Incident occurred after backing out of driveway and putting the car into drive.
Was driving down the road about to merge onto the freeway when I noticed the "power steering assist fault" message in the display center and my electronic power steering had shut off. It was a 20 mile drive home with no power steering in below freezing temperatures. Had I been driving at a more busy time, I might have had a collision with another vehicle.
The 2011 lincoln mkz hybrid drifts to the left while driving. Lincoln says it is not a problem. I have owned over 75 cars and was a fleet manager for the gsa fleet. I never had a vehicle that had a drift that did not have a problem. This is 2011 and vehicles should not drift under any conditions. It can occur when both hands are on the whell. How is this not dangerous?
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