The contact owns a 2013 Lincoln MKS. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn. The power steering assist warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with the power steering gear being inoperable. The vehicle was not repaired. The contact stated the vehicle was taken to an independent mechanic and was informed about the federal safety agency Campaign Number: 15V340000 (Steering). The contact was relating failure to that recall. The manufacturer was made aware of the failure and confirmed the vehicle was not included in any recalls. The failure mileage was approximately 88,000.
2013 Lincoln MKS steering complaints
Page 2 of 3: complaints 11 to 40 of 62, newest first, as owners wrote them.
My power steering doesn't work at all it was sometimes not working and I shut it off and then turned it back on and then it worked for a few weeks and now it's completely gone and I can't steer the car
Steering wheel became hard to turn suddenly, i then searched online saw the recall from ford that was reported years ago in 2016 and when i called the dealer to fixed he told me the recall is expired and they cannot service my car under the recall. Dealer suggested i should pay out of pocket. i just feel like it so unfair and such a safety hazard i didn't know anything of the recall when i bought the car in 2021 and because it's just happening now in 2024 the dealer won't cover the recall because the recall expired.
Steering system made a whining, humming noise while driving, and steering control was not completely possible as the vehicle wandered both left and right. Subsequent investigation by dealer showed the steering rack was compromised, and replacement effected.
The contact owns a 2013 Lincoln MKS. The contact stated that after starting the vehicle, the Electronic Power Steering Assist warning light illuminated, and the steering wheel was stiff with very limited maneuverability. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 188,700.
Electric steering rack went out, almost crashed due to the effort required once this happened. If anyone else was driving it would not have worked out luckily I was able to two hand gorilla the steering wheel around to prevent an accident. Very unsafe. Was a recall back in 2015 that the dealer says is expired ??? I think the federal safety agency needs to re-open an investigation into these steering rack failures now that the cars are older and getting more mileage on them
The electric power steering assist system shut down and the lane keep assist warning appeared and the steering wheel immediately became difficult to maneuver to turn left or right. It eventually locked while driving on the highway. I could have gotten in a serious car crash. I checked and there was a recall placed by the manufacturer 6/2/2015 (15S18). However, I was told by the manufacturer customer care representative that my VIN number was not part of the recall (although it met the criteria for the recall).
While driving down the road, my car’s power steering gave out when pulling into the gas station. The information center stated that my power steering system had a failure. It also stated that my lane departure system had a failure when doing research on this problem I found there was a recall for my year and model, but once I reached out to the dealership they told me that my Vin was not covered so I am reaching out to see if there can be another recall put in place for the vehicles that have not been serviced
while driving the power steering would lock , I check and found out that 2913 lincoln mks was recall but my vehicle ID did not match . I call lincoln company and was told nothing could be done for my car,
Power steering unavailable total fault at 140,000 miles. Warning came on that power steering assist was not available. Starting at 64000 miles this error would happen and it would clear by restarting the car, or disconnecting the battery for 15 minutes and restarting the car. This time it did not clear, and manual steering without power assist is unsafe and difficult. the federal safety agency recall 15V340 000 document states ALL 2013 Lincoln MKS but my vin is not coming up in OASIS for Ford/Lincoln recall #15S18. Marina Ford in CA diagnosed this is the steering gear sensor fault same as other vehicles with this recall but my VIN does not qualify. VINS in this range are not sequential and documentation says ALL 2013 Lincoln MKS are affected but my repair is denied due to VIN not being included. Requesting adding my vin to the recall as this is a $3700 repair not covered according to OASIS. Sadly, the gear sensor does is not able to be replaced by itself and the entire gear/steering rack has to be replaced to fix the sensor fault according to Marina Ford (Los Angeles) Service advisor/Manager. Without power steering on this vehicle, some safety features are disabled and car cannot make evasive turns. When the last fault occured I nearly caused an accident as I crossed a double yellow line into oncoming traffic before I could manually correct the position.
The contact owns a 2013 Lincoln MKS. The contact stated that after starting the vehicle, the steering wheel became difficult to turn while attempting to reverse the vehicle. The contact stated that the power steering assist warning light was illuminated. The contact took the vehicle to the local dealer; however, the vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.
The contact owns a 2013 Lincoln MKS. The contact stated that upon starting the vehicle, the power steering intermittently failed to operate as needed, without warning. The contact called the local dealer and was informed that there were no recalls associated with the VIN. The contact was provided an estimate for a diagnostic test. Upon investigation, the contact discovered the federal safety agency Campaign Number: 15V340000 (Steering) which he linked to the failure; however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2013 Lincoln MKS. The contact stated while driving approximately at 55 MPH, the contact lost power steering. The contact stated that the "loss of power steering" warning light was illuminated. The contact managed to steer the vehicle off the side of the road, however, the vehicle steering remained locked. The contact had the vehicle towed to an independent mechanic who diagnosed the failure as related to the federal safety agency Campaign Number: 15V340000 (Steering). The vehicle had not been repaired. The contact stated that he had experienced a loss of power steering before, but had managed to return the functionality by turning the vehicle off and on. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
The contact owns a 2013 Lincoln MKS. The contact stated while his wife was driving at 40 MPH, the steering wheel locked up, almost causing her to lose control of the vehicle. There was no warning light illuminated. The contact's wife slammed on the brakes and veered to the side of the road. The contact's wife wiggled the steering wheel and was able to continue driving. However, the failure reoccurred while driving at 65 MPH. The vehicle was taken to an independent mechanic where it was it was diagnosed that the steering gear needed to be replaced. The independent mechanic informed the contact that the failure was associated with a recall and referred the contact to the dealer. The dealer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
The contact owns a 2013 Lincoln MKS. The contact stated while driving 45 MPH, the power steering assist failed without warning. The contact pulled over and restarted that vehicle but the failure persisted. The contact used excessive force to steer the vehicle home. The manufacturer was notified of the failure and referred him to a dealer. The vehicle was towed to a dealer where it was diagnosed with power steering assist failure. The contact was also informed that his vehicle was not included in the federal safety agency Campaign Number: 15V340000 (Steering). The vehicle had yet to be repaired. The failure mileage was approximately 150,000.
The contact owns a 2013 Lincoln MKS. The contact stated that while driving at an undisclosed speed, the power steering assist fault warning message was displayed and the vehicle experienced a loss of power steering assist. The contact restarted the vehicle while attempting to correct the failure however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
while driving on highway power steering assist failure light went on after power steering stopped working. Vehicle has only 60000 miles and both dealer and ford were notified and both said vehicle was not covered by recall after vin was supplied to them.Analysis coeds U 0416 , U 0415 and u 3000 were found and dealer offered to replace steering gear at cost of $4000.00
The contact owns a 2013 Lincoln MKS. The contact stated that while driving at low speeds, the "electric power steering assist system, service required" warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle while driving at various speeds. The contact had then taken his vehicle to an independent mechanic where the vehicle was diagnosed with a loss of electrical power steering assist and linked the failure to the federal safety agency Campaign Number: 15V340000 (Steering). The contact then called a dealer and was informed that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 87,000.
The contact owns a 2013 Lincoln MKS. The contact stated that while driving, the steering wheel was difficult to turn and had switched to manual mode, and was inoperable. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the power steering sensor needed to be reprogrammed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The contact stated that the failure was like the federal safety agency Campaign Number: 15V340000 (Steering). The failure mileage was approximately 92,000.
Issue: Power Steering INOP U3000-49 Control Module Failure Pro Date 5/2012. Steering wheel locked making it difficult to turn wheel and drive car safely. Problem was confirmed by 2 Mechanics, one being the Dealership- Chapman Ford Lincoln. A Warning lamp came on: Power Steering Assist Fault.
My power steering suddenly went out with message “power steering assist fault” and “service AdvanceTrac.”
The contact owns a 2013 Lincoln MKS. The contact stated while starting the vehicle, the steering wheel became difficult to turn. The contact stated that the power steering assist fault warning light was illuminated. The contact was able to drive to her residence. The contact called an independent mechanic and the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.
lost complete control of my steering on my car can not drive it i had to havve the car towed to hoffman linclon ford in East Hartford Ct i have repair estimate from them i the amount of 3309,11 hear is a break down of the repairs (Primary)steering-steering $140.00 power steering control module:power rack and pinion,both outer tie rod ends $2808.79 alignment check alignment $129.00 total before taxes $3078.74 shop charges $34.87 ct taxes $195.50 i call linclon and they said that the car was not covered on the recall the car has less then70,000 thousand miles on it
The contact owns a 2013 Lincoln MKS. The contact stated while starting the vehicle, the power steering failed, and the steering wheel was difficult to steer. The vehicle was taken to an independent mechanic who informed the contact that the vehicle was put into reverse then turned off the vehicle numerous times before the power steering functionality returned. The dealer and manufacturer were made aware of the failure but informed the contact that the VIN was not under recall. The approximate failure mileage was 78,743.
The contact owns a 2013 Lincoln MKS. The contact stated while starting the vehicle, the steering wheel ceased. The contact stated that the power steering warning light was illuminated. The vehicle was turned off, restarted, and driven to his destination. The contact stated that the failure persisted. The contact took the vehicle to the local dealer and it was diagnosed with needing the power steering gear and steering gear assembly to be replaced. The vehicle was not yet repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 15V340000 (Steering) however, the VIN was not included. The contact attempted to call manufacturer however, there was no response. The failure mileage was 157,630.
Tl* the contact owned a 2013 lincoln mks. The contact stated that while driving at 20-25 MPH, the steering wheel seized and the vehicle went across the road and hit a mailbox then a pole. The air bags deployed and caused a chin abrasion, nosebleed, chest and rib pain to the contact and medical attention was received. There were no warning lights illuminating when the failure occurred. The vehicle was towed to a lot and deemed totaled by the contact's insurance company. There was a police report filed. The contact stated there was a recall notification with the federal safety agency campaign number: 15v340000 (steering) but his VIN was not a part of the recall, however the vehicle experienced the failure of the recall. The dealer was not notified of the failure. The manufacturer was informed of the failure. The failure mileage was 71,000.*dt*jb*dt
Loss of power assist steering, could not control vehicle on the road. Steering was sticky, not smooth rotation of steering wheel, hard to maintain a straight line it started while driving on the highway with a warning to service steering now and when I turned off the car to look at it, when I started it back up, I lost all power steering assist
The power steering goes in and out making it impossible to control when it happens. Very difficult to turn the wheel, issue # 2 temperature control goes from set temperature to full heat unassisted. You cannot turn the high temperature setting off. It is unbearable to drive in car with heat on full blast. Both of these issues can happen in motion or when stopped
Every recall associated with the 2013 lincoln mks I have wrong with my vehicles. But when I call to have it serviced they tell me my VIN number is not included in any recalls, but yet my vehicle has all the recall problems.
I lost my steering in my vehicle. Had the vehicle towed now the problem with my 2013 lincoln mks is rack-and-pinion-steering. I was driving on a city main street when I started to lose it. My steering was easier. Dove a bit further down the main street when I lost steering all together. I need $2500.00 to fix I don't have that right now. No paperwork yet to send. I am furloughed due to covid. There was no recall on my VIN #. There was on other lincoln's we were told.
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