2014 Lincoln MKT: sunroof shattered

Filed Jan 1, 2025 · Body, Visibility · MN

Shortly after leaving my home, I pulled onto the local road that takes me to the freeway. At this time I had noticed a pattern on the front panel of my panoramic sunroof which I had initially believed to be ice, as that is not uncommon for the environment I am in. Momentarily after this, I had merged onto the freeway where a cracking sound became prevalent. It was then when I realized there was no ice on my sunroof, it was the glass beginning to shatter. I immediately pulled over, as safety became a very imminent concern. After analyzing the front panel of the panoramic sunroof, I had attempted to take the vehicle off the freeway for further action as there was no major pieces of glass missing at the moment. After pulling off, the glass had suddenly completely broken, causing a very loud sound and a rush of air. It is important to note that there was zero impact made to the glass previous to the incident. This is a known issue from the Ford/Lincoln manufacturer in regards to their panoramic sunroofs that I happened to become a victim of.

Filed Aug 24, 2022 · Visibility · AZ

2014 Lincoln MKT, approx 80,000 miles, excellent condition. For the second time in two years now our factory installed panoramic roof has spontaneously exploded. First incident was January 21, 2020 and the second was July 15, 2022. Both times my husband was driving on the freeway and heard a loud explosion, sounded like gunshots inside the car. Both times the sound startled us so badly that a jerk reaction nearly sent us into the freeway wall. Glass shards raining down into the car. Upon researching I have come to know that several Ford and Lincoln models from 2008-2015ish have had this same exact issue. This glass shattering issue is a serious design flaw from the manufacturer that is going to get someone killed one day. Not only having glass flying off of your car while also raining down on you while you are driving, but the SOUND of the explosion is seriously shocking and terrifying. Also, because the design of the panoramic roofs have been modified it is very difficult for Ford to find replacements for our model. The first time we had to get a rental for over a month because they could only find a used part, which our auto body denied. This time our car has already been in the shop for over a month and our auto body has had TWO defective parts sent to them and Ford is now saying it could be another 60 days or so before finding another one. We are so scared to continue driving this car that once we get it back we are going to have to sell it. I am going to just have to pray that whomever might buy this car will not cause damage to themselves or others when the roof shatters next time. Lincoln/Ford needs to step up and either recall the vehicles with faulty design or come up with a permanent solution rather that just replacing a part they know is dangerous. They need to be held accountable before someone is seriously hurt or dies. (I have included several screen shots of other people reporting the same issue. I have way more than was allowed).

Filed May 11, 2022 · Visibility · 130,000 miles · FL

The contact owns a 2014 Lincoln MKT. The contact stated that while driving 55 MPH, the panoramic sunroof shattered without incident. The contact initially thought that the failure was linked to his tires; however, upon inspection of his tires, he found no defect. The contact then discovered that his sunroof had shattered into several pieces. The vehicle was initially towed to an independent mechanic where he was provided an estimate for the repair. The contact called a dealer to schedule an appointment for a second opinion. The manufacturer was notified of the failure and denied ever hearing of such a failure. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

Filed Dec 9, 2021 · Body · CO

November 21, 2021, while driving on the HWY at about 65 MPH, the forward panoramic moon roof exploded. Simply exploded. Not hit by anything - no cars or trucks in front of us. Thank goodness, we had the interior part closed, or it would have exploded all over us. This was a very loud explosion! Thank goodness I did not lose control of the car.

Filed May 4, 2021 · Body · 92,000 miles · UT

My 2014 lincoln mkt panoramic roof exploded with no warning while driving. Ford is claiming this is a repair for which I need to pay. I believe this is a dangerous defect that needs to be recalled. There are several documented instances of this happening with the 2014 lincon mkt. I was driving 20mph and turning when the roof exploded

Filed May 4, 2021 · Visibility · 92,000 miles · UT

Tl* the contact owns a 2014 lincoln mkt. The contact stated that while driving approximately 20 MPH, the panoramic sun roof exploded without impact. There were no reported injuries. The vehicle was taken to larry h. Miller ford provo (1995 n. University pkwy, provo, ut 84604, (801) 734-9796) but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 92,000.

Filed Jan 20, 2021 · Body · 180,000 miles · LA · 1 injury

19 jan 2021 - front moonroof glass exploded out at 69 miles per hour with no other vehicles around, no debris around, on i65 southbound at approximately 8:00pm and 61 degrees. After glass exploded outward, residual glass then fell on my head (bald), down my back and seat (crouch) area and barely being able to maintain the vehicle.

Filed Feb 19, 2020 · Body · 15 miles · IL

I was driving on the highway around 70mph when my sunroof exploded. There is a lot of people reporting the same issue, but unfortunately ford/lincoln doesn't take any responsibility and it's obvious that is a defect and really dangerous for people in the vehicle.

Filed Jan 13, 2020 · Body · 130,000 miles · OK

Driving down the highway the moon roof makes a loud popping noise then shatters

Filed Mar 13, 2019 · 71,500 miles · FL

The glass sunroof exploded while me and my kids where in the car. It was scary and crazy all at the same time. Gary yeoman lincoln states its not under warranty, and that his was hit buy a something causing it to break. After reading all the complainta and review. I think they should have done a recall a long time ago! I got out the car to go the dickerson center on orange avenue in daytona beach and everthing was fine and got back in and my son asked whats wrong with you sun roof!

Filed Feb 14, 2018 · Body · 34,000 miles · AL

Panoramic sunroof exploded while riding down the highway. Without any warning we heard a loud explosion like a gun had been shot inside the car we immediately noticed the glass cracked in the moonroof and noticed little bits of glass all in the car and on the driver and passengers, I had my grandchildren with me and they were terrified. I was able to stop when I found a safe place and called my husband to come get us. I have been informed by the dealer and lincoln I would need to file the claim on my auto insurance. After researching this online I have found numerous complaints on this issue and lincoln has not issued a recall. This matter needs to be looked into asap before someone is seriously injured or killed.

Filed Nov 5, 2017 · Body · 120,000 miles · CT

Panoramic glass roof suddenly broke off when driving. No cars ahead of me, glass just exploded like my car was getting shot. A loud boomm, when stopped the car to look at it, the sides of front panoramic glass roof was broken on the both side and all cracked in between. Now, one day after, roof has a big whole in the middle. After a research online, there are many cases like mine that have happened on same kind car, so this seems a manufactory issue to me. And this is a safety issue, which someone could have gotten hurt inside. Thank god my inside cover was closed. Hope this issue can get resolved