I was driving and when I pressed on the brake, the pedal went far down and had no indication of the care stopping. It did, but it took a long time to brake. I took it for repair at Firestone, because my dealer warranty was expired. However, the Firestone let me know there is a booster brake replacement letter; the number of the recall is: 13N02. My car still qualifies as it is under 150,000 miles. The dealership repair denies my car is eligible; the main Lincoln office customer service representative also denied my car based on the vin. Is this correct? The letter of Customer Satisfaction Warranty shoes no exception based on vin?
2012 Lincoln MKX brakes complaints
Page 2 of 2: complaints 11 to 33 of 33, newest first, as owners wrote them.
Driving late at night from dinner, brakes failed. Took MKX to servicing dealer, replaced m/cyl problem still there, order brake controller two weeks ago, part on shortage no due date. Part fit alot of models and years. FMC should pay for parts, very safety failure, we live in rural area and have the car serviced at Ford/Lincoln. no warning lights
I was driving on the highway when the vehicle in front of me suddenly slowed down cause the traffic was stopped ,as I hit the brake it went to the floor and the vehicle could not stop I had to pull off to the shoulder to avoid hitting the car, I also had to pump the brakes a number of times before the vehicle came to a stop this was n the 3rd or 4th time this happened to me and 2 times with my wife driving the SUV this is car was repaired by the dealer in 2018 for the extended warranty.
My 2012 lincoln mkx is experiencing an issue with the brakes making it almost impossible to stop. The brake pedal is requiring extreme force to stop and goes all the way to the floor, followed by a hissing airy sound. The vehicle was taken to the lincoln dealer who diagnosed the issue as a brakes and charged me $900. After picking up the vehicle and test driving it, the problem persisted. After re-diagnosing they pointed the finger to a hydraulic control unit. This issue poses great danger and the inability to stop without literally standing and applying force to the brakes. I have had to stop driving the car because when coming to a stop at any speed, the force needed to stop and a couple close calls with ramming in the back of someone, the car is just too dangerous. Additionally, I've had other issues with this car where the trunk will not stay open. It does not detect a person putting things in the trunk and I've had to run and push it up to save a kid who was loading sports equipment.
When making a stop the brakes are hard, then suddenly the go all the way to the floor. Then at at traffic light waiting for the light to change the car dies, I have to put it in park to start it up. The engine light will come on for about 30 minutes. I'd taken it to the ford lincoln dealership the diagnosis was the brake booster cost was 905.00 also the back up camera us upside down.
My 2012 lincoln mkx has a very low break pedal and is a result of the (hcu) hydraulic control unit. As my car's break pedal goes to the floor and it makes stopping the car almost impossible at any speed.this is very problematic for this year make and model.I am assuming ford will wait till someone gets seriously hurt or killed before they recall the problem.buyer beware stay away from this model and the majority of ford products. Still very confused as to how and why ford can get away with such a serious breaking problem with no recall since 2012.
When using the brakes the pedal goes all the way to the floor and stops slowly. This is done while driving regardless what speed. The brakes would return and go back out randomly. I have the brakes go out on highway and city street as well as in park or in gear. Brake booster recall was done and the problem persisted. Returned to lincoln and diagnostic was done stating needing to replace brake master cylinder and hydronic control. The hydronic control needs to be recalled. The price can go out without warning and cause vehicle not to stop.
In october 2019, the brakes in my 2012 lincoln mkx went out as I was driving. I had no break pedal pressure. I was able to stop, using my emergency break to slow down fully, and fortunately I was close to home and no one was hurt. I brought my car into our local lincoln dealer and was told that it was the break booster and it needed to be replaced. I did some research online and found that I was not the only one who had experienced this problem in the past and that it was a known issue. On november 21st, I had issues with my breaks again. While I was able to slow down by pressing the pedal all the way to the floor, I once again had to use my emergency break to come to a complete stop. I brought the car into the dealer again and was told that the ABS hydraulic control unit needed to be replaced as a valve was malfunctioning. This resulted in a $2001 repair with parts and labor. I am very surprised and concerned this happened at only 85,000 miles. On december 6th, it happened a third time. The break fluid, which had been filled at the time my ABS hydraulic control unit was replaced had completely emptied, resulting in my inability to properly use my breaks. Again, I had no pedal pressure. I refilled the break fluid in order to 'safely' get my car to the dealership. I found out that one ABS hydraulic control system unit had malfunctioned and needed to be replaced as the valve was again malfunctioning. I saw that there is a recall in place for the ABS hydraulic control system for some vehicles due to valve issues - the same issue I have had twice. My car is not currently part of the recall. This is three times in two months that I have had break issue with my car. Each time my five year old was in the back seat. I feel fortunate that these three incidences have not resulted in accident or injury, but easily could have been catastrophic.
Hit pothole or depression in road, brake pedal goes to floor. Very mushy. Hard to brake. Sometimes it comes back after several pumps sometimes it doesn't. Too in for repair to ford and lincoln dealer, 2 separate occasions. They could not find any fix since issue was not duplicated. Last event almost hit another car, ha d to turn out of the way. Sometimes it happens on rough road surface, washboard surface. Has happened at least a dozen times the past 6 months. Latest 12/15/2019.
Tl* the contact owns a 2012 lincoln mkx. While depressing the brake pedal to the floorboard, the vehicle failed to stop. The driver was able to coast to the side of road. The vehicle was later taken to an independent mechanic where it was diagnosed that the power brake booster needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The contact stated that service bulletin number: 13n02 was issued. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 137,000. *dt
The brakes on our 2012 lincoln mkx have without warning failed placing myself and my family at great risk. The sequence of the failure was a very stiff brake pedal immediately followed by a soft pedal that when depressed goes fully to the floor (endpoint of the brakes). In spite of being fully depressed braking is extremely minimal. There is no cabin warning of a system failure and the only method of knowing of this life critical system's failure is needing to use the brakes. This obviously places the occupants of the car and those innocently in the car's path at a heightened risk of death due to total brake failure. I have seen that this complaint is not isolated to our ford product but extremely prevalent to ford edge and lincoln mkx vehicles. While ford is supporting the issue through a warranty extension given the extreme danger presented by catastrophic brake failure such as this it seems prudent that the federal safety agency demand a recall of all vehicles that may be subject to this issue. Our vehicle has only 67,400 miles on it and is garage kept. Please take action to prevent tragedy!
Had brakes fixed during initial recall 4/17/2018. Was not notified of recall until brakes went out. Brakes failed again on 9/3/19. Prestige ford contacted twice with no return call. Is this going to be fixed at no charge due to manufacture failure? Only 3,300 miles put on car since brakes were fixed the first time. Vehical was moving and on highway braking to make turn. Brake petal went to the floor, car did not stop. Unable to drive at this point.
Tl* the contact owns a 2012 lincoln mkx. While driving 20 MPH, the brake pedal was applied, but the vehicle failed to respond. The brake pedal was depressed to the floorboard, and the vehicle trembled and shook. There were no warning indicators illuminated. The contact called lincoln of cincinnati (9620 montgomery rd, cincinnati, oh 45242, (513) 683-3800). The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: cas24103299 along with warranty information. The failure mileage was 28,500.
Noticed brakes getting a little soft when trying to brake and having to press on them from a further distance to ensure I would come to a complete stop at a light or sign. There is a constant hissing sound that sounds like air escaping even with the lightest of taps. I had to slam on the brakes all the way down to avoid hitting a dog and they emitted a high pitched squeak audible inside the SUV only. The brakes were working fine up until recently as I hit the 78k mile mark. This morning I had a huge scare as I was nearing an intersection and they gave out, I had to pump them several times in order to stop and luckily I was on my way to work and didn't have my three kids with me. There was also no one in front of me if not I would have wrecked pretty badly! This was at an intersection at a major highway and had there been more traffic around and I unable to turn onto the access road I definitely would have been majorly injured along with the other people involved in this 'could-be' scenario. I don't even want to drive this thing anymore!
Mkx has already had two master boosters replaced, brake lines bled of air, and brake pads replaced and there is no brake pedal resitance when pressing the pedal to stop the vehicle. This has happended before with the brake pedal not having resistance but suddenly tries to lock the brakes up when the pedal is pushed to the floorboard. Mechanic cannot find what the problem could be.
I was driving and brakes went to floor no pedal at all. Before this happened the pedal was stiff and hard to push. There are no brake leaks master cylinder is full the brake pads are fine. I was wondering if it had a brake booster issue
Master cylinder failed at 68k miles 7/2017, pedal went to floor but car did stop.11/2017 ABS pump leaked, causing car to lose brake fluid. Was close to dealership, was able to drive in with limited braking capacity.
Brake pedal very soft, goes to floor making it difficult to stop. After pumping brake a couple of times braking possible but still not right also a hissing sound can be heard. This happens when trying to stop on either city streets or highway. Example when stopping for a stop sign or signal. First repair shop I took it to checked my brakes and said they were fine. After still experiencing the problem I took it another repair facility and they were able to fix the problem by replacing the master cylinder and brake booster. Car now stops ok. This was at 46703 miles.
Same as all the other complaints regarding this problem. I went to stop at a 4 way stop and my brakes were hard than hissed and went way down to the floor. I was not able to stop at the stop sign and I thank god no one was in front of me. After having the brakes inspected and assured that they were ok the problem persisted. Now my car is going to sit until I can figure out what to do next. This is a very dangerous problem! Brakes are a necessity and death or injuries need to be avoided now! Please please investigate this problem before someone gets hurt or dies.
I noticed a few days ago when I was in traffic my brakes didn't want to hold. I pressed really hard and only then did my car stopped. I took it to a mechanic and he checked it out and said my brakes looked great. Two days ago I was driving and my car just shut off and the engine light came on. I took it to the ford dealer to have it checked out. I was told it was a faulty value and that my brakes were fine. When I went to leave the dealer my car shut off in the middle of the highway and my brakes failed I was thankful that there were no cars in front of me. I immediately turned around and went back to the dealer. The manager came and checked it out and he said the booster part of the brakes were defected and my car was still under warranty. The car is now in the shop. I noticed when I checked online that others have had the same issues. My fear was having an accident!
Same as previous complaint I pasted below. The car in front of me brake and my brakes were not responding the pedal was locked then went soft resulting in a very close call as I almost hit the car in front of me because I couldn't get the brakes to engage. Air hissing when I pressed break pedal, I am taking the car in to the dealership tomorrow. Very dangerous defect in brakes, should be considered for a recall as it could easily have resulted in a collision and injury. Date complaint filed:08/16/2014 component(s):service brakes date of incident:08/15/2014 the federal safety agency id number:10625747 all products associated with this complaintdetails0 associated documents crash:nofire:nonumber of injuries:0number of deaths:0 manufacturer:ford motor company vehicle identification no. (VIN):not available summary:brake booster failure resulted in "near miss." the brakes were hissing, incredibly difficult to press, and went soft eventually after standing on them to engage. This is a known issue for the ford edge / lincoln mkx with an associated "customer satisfaction program" (read recall avoidance) # 13n02. This problem requires a recall, because the brake system is unsafe when this part fails. Period. Morbidity and mortality associated with this problem require investigation.
Brake booster failure resulted in "near miss." the brakes were hissing, incredibly difficult to press, and went soft eventually after standing on them to engage. This is a known issue for the ford edge / lincoln mkx with an associated "customer satisfaction program" (read recall avoidance) # 13n02. This problem requires a recall, because the brake system is unsafe when this part fails. Period. Morbidity and mortality associated with this problem require investigation.
I drive a lincoln 2012 mkx. As I was driving down the road coming up to a major intersection my brakes failed. After vigorously pumping the brakes, I was finally able to come to a safe stop without an accident. As it turned out, the brakes had a defected power booster and I had to have this replaced. I have been in touch with lincoln and besides offering me an extra warranty they could not assist with getting me into another vehicle. I have had issues with this vehicle since it was purchasednew. The stick shift had to be replaced due to transmisson issue and not going into park, back hatch issues, software issues, radio issues, and the most recently a power steering hose leak, then this issue with the brakes. After the last issue I lost any comort level in the reliability of this vehicle.
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