1999 Lincoln Navigator: windshield wiper failure

Filed Oct 15, 2008 · Electrical · 133,000 miles · IN

It seems that this issue that I'm having with my vehicle already was raised and dismissed. However, I very much would like this investigation re-opened because I believe that the problem is under reported. I own a 1999 lincoln navigator and every time it rains, my windshield wipers, windows and locks stop working. This happened as I was driving so needless to say I slowed down to almost a crawl and subsequently was pulled over by the police. They helped me to pull my vehicle off the road and I had to wait until it stopped raining before I can drive back home. No doubt that this is a hazard not only for me, but for other motorists as well. The very next day, I got in my truck, turned the ignition, the truck started however it did not remain started. It was as if it was out of gas. I had the truck towed to a lincoln dealership, and was told that there is a windshield leak and it leaked on the gem module and fuse box harness and would have to be replaced. I talked to a auto glass expert who told me that eventhough the dealer was stating that the leak is from the windshield, it is not. According to him, he has taken out, resealed and reinstalled windshields only to have those customers come back very angry due to the leak still occured. This problem was reported by ford expedtion owners, however I don't see any evidence that complaints from navigator owners were considered and/or investigated. It's interesting that I am having this same problem, but with a different model of ford/lincoln. I feel very strongly that this issue deserves a second look. Furthermore, because this is such a costly ($1,800.00) repair, it is my prayer that the government will step in and make this auto maker take responsibility and issue a recall and have the problem correctly identified, it may not be leakage from the windshield, and subsequently fixed. I ask this in safety of all of us. Even if I trade this vehicle in, someone else, just like me, will purchase this danger.

Filed Jul 22, 2003 · Electrical · 60,000 miles · CO

Rear wiper does not always come on, odometer lights go out, door ajar light comes on when all doors are closed, radio sometimes will not turn up, interior cabin lights come on, seat warmers do not come on. All of this happen intermittently, with no warming, rhtme or reason. Unable to have diagnosed, but constantly read entries of same problems from other owners....can be a safety risk when I cannot clear rear window of rain/mud.

Filed Jul 14, 2003 · Electrical, Visibility · 60,000 miles · FL

The windshield wipers come on and off intermittently without being switched on/off. They seem to have a mind of their own. The rear wiper does not come on at all most times, even when turned on. Also, the odometer lcd readout comes on and off intermittently. Several light on the dash controls panels come on and off at will as well. It just seems that there is several problems with the wiring systems or possibly in the computer. However, since it only does it intermittantly you cannot plan to check it with the dealer, because there is no telling when it will occur and how long it will last.

Filed Aug 1, 2001 · Suspension · NY

On june 20, 2001 I turned on my lincoln navigator and the entire car began shaking out of control and I heard a very loud noise coming from the front of the car. I called ford and informed them of the problem and they asked me to drive the vehicle to the nearest dealership. I told ford that I was not able to drive vehicle because the entire vehicle was shaking out of control. I then arranged a flat bed to pick up the car the next morning. I took the vehicle to courtesy ford in the bronx, new york. I told the service personnel of the three problems I was having with the vehicle. The engine, the driver side powered window was not functioning and the winshield wiper recall needed service. I was told by the service coordinator that someone would call me the next day. No oe called and I was forced to consistently call the dealer all day to get an opportunity to speak to someone. I finally spoke to the asst. Service manager(dave) and he told me that the engine had failed and ford instructed to replace the engine with a brand new one. I asked him what exactly had gone wrong with the engine and he told me that "things like this happen all the times, and the only way to resolve this problem was to replace the engine" I asked him again what happen to the engine and he responded my telling me that a spark plug fell into the engine, and the engine failed. Thirty four days later I was asked to pick up the car. I did not receive and paperwork, the winshield wiper recall service was never done and the powered window problem still existed, and I contine hearing squeaky sounds coming from the front of the car. I've called ford several times and I've requested a new car and I've also asked them to log all my complaints(fordref#612921390). Ford has told me that ford only replaces a car in extreme cases and at this point we did not qualified for a brand new replacement. I told them that replacement an engine is pretty extreme.

Filed Jan 22, 2001 · Lights, Visibility · FL

After recall repair the consumer discovered that the windshield wipers were inoperable when she attempted to turn them on during rainy weather resulting in poor visibility. Nlm

Filed Oct 15, 1999 · Visibility · MI

Windshield wipers come on and off on a daily basis. Took to dealer , dealer will not corect the problem.

Filed Sep 23, 1999 · Visibility · NJ

Windshield wipers are coming on/off intermittently. Contacted dealer on june 3, and was told they had no correction piece for this problem. Took the vehicle again on 7 jun 99, they were in the process of updating the gem module and waiting. Consumer currentlywaiting on the part.

Filed Sep 2, 1999 · Visibility · TX

Windshield wipers come on periodically without manual operation. Cause unknown. Please give any further details.

Filed Aug 12, 1999 · Visibility · FL

Wipers come on intermittently dealer has replaced multifunction switch which worked for about a month and now it is malfunctioning again. Dealer will not do anything else since they cannot get the wipers to malfunction. My concern is fire since this is in the wiring it is possible that the car might set on fire. Dealer sees no concern even with the other lincoln recalls due to fire.

Filed Jul 23, 1999 · Visibility · WA

Front wipers come on at any time. Dealer has been informed by manufacturer that they are aware of problem and the manufacturer has directed dealers not to work on problem until a fix has been identified. I was blinded by smeared bugs & dust at night leading me to have to stop on the freeway at night to clean.

Filed Jul 23, 1999 · Visibility · WA

Windshield wipers come on without application. Dealer can't find reason for defect.