The contact owns a 2016 Lincoln Navigator. The contact stated that while the vehicle was at an independent mechanic for a ball joint replacement, there was smoke coming from the driver’s side exterior mirror. The mechanic disconnected the mirror and determined that the mirror had short-circuited. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in the federal safety agency Campaign Number: 25V091000 (Visibility); however, the contact had not yet received the notification. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 122,000.
Lincoln Navigator ball joint problems
27 of the 1,361 owner complaints about the Lincoln Navigator describe ball joint or control arm failure, most of them for the 1998 model year.
- owner complaints
- 27
- worst model year
- 1998
- typical mileage
- 86,125
By model year
- 20171
- 20161
- 20032
- 20022
- 20013
- 20001
- 19994
- 199813
Often reported together
What owners say
F the turn signal control arm is moved partially in any direction, and immediately moved into the fully opposite direction, the turn signals will be disabled. If the operator adjusts the high beams, or simply makes a mistake when trying to signal, (by selecting the wrong direction first) the turn signal will not operate even though the control arm is in the fully locked position. Lincoln service states that when they connect the vehice to the computer, it shows that the blinkers are active, even though they are visually not blinking. They further stated that the issue exisits on all vehicles.
Hello, luckily I made it home before this happened as I was towing my trailer with a couch and chair on it. I got home and stopped in front of my house, then had to move the truck. When I stepped on the gas to move, there was a horrendous bang, a clunking noise and the rear of the vehicle dropped down almost to the ground. Upon jacking the vehicle up and examining the damage, the rear lower control arms rotted on both side and collapsed like pretzels, allowing the rear differential to twist, snapping the driveshaft flange where the universal goes and blowing out both rear suspension air springs. As I said, luckily it waited until I was home for this to happen. If it had happen on route 287 on my way home at 65mph, I'm sure the results would have been catastrophic. I can't imagine that I would have been able to control the vehicle. Examining the upper control arms showed they are rotted to! I contacted the ford dealer I have used for repairs and ford customer service. The dealership said they have seen it before, but to their knowledge, ford is not assisting for this problem. When I contacted ford customer service, they took my VIN number and said there were no open recalls on the vehicle so ford would not assist either. Reading on line this seems to be a common problem and I think ford should bee held responsible for it. I am 49 years old and have owned alot of cars, I've never seen anything like this! I work for an audi dealership, needless to say I don't think I would buy another ford.
Tl*the contact owns a 1999 lincoln navigator. The contact was entering a highway at 50 MPH when the vehicle lost all steering capability. The vehicle crossed over three lanes before he was able to maneuver the vehicle safely off the highway. The contact then discovered that the tie rod had become fractured. The two front tires were protruding in opposite directions. The vehicle was towed to a local repair facility where the tie rod was replaced. The vehicle was not under recall. The manufacturer had not been notified. The failure mileage was approximately 200,000 and the current mileage was approximately 300,000. Updated 01/06/11*lj updated 03/30/11
The steering control arm assembly and front suspension of the lincoln navigator broke while I was driving home. It was lucky that it happened on the local street and the speed limit was 30 MPH. I wa sable pull the car to safety. The year of the car was a 2001 model. I thought it was too early to be broken. We were not aggressive drivers. We just used the car to commute from home to work on the highway and the local street. We went to the dealer to fix the problem. The dealer blamed it on the extreme tire, (mickey thompson : baja crawl radial that we used. We were skeptical of this answer. May be it was a manufacturing defect. The steering control arm assembly and front suspension should be strong and durable to gaurantee the driver safety. It should not be broken easily like this. Could you give us some advice? Who will be responsible for this case? Should we keep or sell this car.
I was driving on a straight stretch of road through riverside, pa doing 35 MPH when I experienced violent shaking in the front end of the vehicle. I had extreme difficulty maintaining control of the vehicle and almost hit 3 people walking alongside the road. When I was able to stop the vehicle I discovered that the inner tie rod had broken and that the right front passenger wheel was completely turned inward. The inner tie rod and associated mechanical parts were replaced. (old parts not available).
Dt*: the contact stated while driving on the highway 75 MPH the driver's side tie rod snapped. As a result, the vehicle shook and the contact lost control of the steering. The vehicle was towed to a local mechanic who determined the driver and passenger side tie rods needed to be replaced. Updated 10/17/2006 - the passenger's side tie rod was loose.
Dt: 2001 lincoln navigator. The contact stated the passenger side outer tie rod broke while driving on the road. The vehicle was slowing from 60-45 MPH when this occurred. The contact was able to pull the vehicle over. Also, this broke the inner belts of the passenger side front tire. The vehicle was towed to the dealership at that time. The dealership did not have a reason why this occurred. The contact spoke with lincoln about the incident. The dealership replaced the outer tie rod end, and realigned the vehicle at the consumer's expense. The contact had to replace the passenger tire, and chose to replace the other tires as well. *ak updates 1/11/2006 -
Heard clicking noise when turning corners. Took 1999 lincoln navigator in for inspections and found that the following parts needed replacing: ball joints (front-left), remove and replace control arm, lower, one side, sway bar link-remove and replace stabilizer bar control, alignment cams/wedges (front-left including alignment adjustment. Very costly and time consuming repairs. Since I travel a lot I feel more than blessed that there was not a break down in route of a trip. Was told that this indeed could be very dangerous if not repaired immediately.
Dt: while making a right turn off on an exit, the vehicle went out of control, the front driver's tire rolled off, then the tie rod snapped and the consumer was trapped. The consumer hit a guard rail. No other vehicles or people were involved. The consumer stated that tire or tie rod was so hot that as it rolled into the grass it caught on fire. Tire was retrieved. Problems with rear differential prior to the accident. The vehicle was regularly serviced. The consumer was slightly injured in the accident. Police report filed.
Related recalls
Suspension: rear
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019 Expedition and Lincoln Navigator vehicles. The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame.
- Risk
- A disconnected toe link can cause a sudden change to vehicle handling, increasing the risk of a crash.
- Remedy
- Ford has notified owners, and dealers will inspect and tighten the rear toe link fasteners, check and adjust the rear toe alignment, and inspect the rear tires for abnormal tire wear, replacing them if necessary. Repairs will be performed free of charge. The recall began November 14, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S36.
Recall number 19V773000 · Recall details
Questions about the Lincoln Navigator ball joint
Which Lincoln Navigator years have ball joint or control arm failure problems?
The model years with the most reports are 1998 (13 complaints), 1999 (4 complaints) and 2001 (3 complaints).
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