Tl*the contact owns a 1997 lincoln town car. The contact received a ford recall notice for the vehicle speed control: cruise control in august of 2007. He immediately scheduled an appointment to have the vehicle repaired. The dealer stated that they did not know when the parts would be available and did not advise the contact to have the component disconnected. He received a second notice in february of 2008 stating that the parts were available. The notice stated that the vehicle could catch fire while idling. The parts were not available until march of 2008. He is currently in the process of having the recall repaired. There had been no failure to date. The powertrain and recall number were unknown. The current mileage was 70,000.
1997 Lincoln Town Car acceleration complaints
Page 2 of 3: complaints 11 to 40 of 42, newest first, as owners wrote them.
Tl*the contact owns a 1997 lincoln town car. The contact received a safety recall notice in august of 2007 for the vehicle speed control. The dealer disconnected the vehicle speed control switch. In march of 2008, he received a letter stating that the parts were available. When he took his vehicle to the dealer for repair, the contact was informed that the parts were only coming in five at a time per week, and the vehicles would be serviced on a first come, first serve basis. He was informed to call each monday morning to find out if they have the parts. There had been no failure to date. The recall number and purchase date were unknown. The current mileage was 92,000.
Tl*the contact owns a 1997 lincoln town car. The contact stated that not having the cruise control feature is causing his gas mileage to reduce. The feature was disconnected as a result of the vehicle speed control recall. There had been no failure to date. The recall number was unavailable. The current mileage was 140,000. Updated 03/26/08.
Tl*the contact owns a 1997 lincoln town car. The contact stated that ford has failed to provide a timely recall repair on his vehicle regarding the vehicle speed control: cruise control. The first recall notice was received in june of 2007. There had been no failure to date. The recall number was unknown. The current mileage was 130,000.
Failure to repair or replace cruise control as per recall. First it was to be done by the end of dec 07, been back to ford dealer three times and still no progress as to when it will be repaired. What is the problem??
Ford recall #05s28 on our 1997 lincoln town car executive was issued over 5 months ago. We complied with the request to have the speed control modified, and was told we would be notified when parts were available. We have checked several times and still they are not in stock. This is totally unacceptable as a response from a reputable us manufacturer. Ford seems to be dragging their feet on this safety issue [is this a reason buyers are reluctant to buy and own us made products] ???. We are fast losing faith in the quality and concern displayed by ford.
1997 lincoln town car with recall parts not available. Consumer states that the parts are still not available for the repair and the recall was received 5 months ago. He states there is a fire risk for this recall. *kb vehicle speed control recall # 07v336000.
Tl*the contact owns a 1997 lincoln town car. The contact received a ford recall notice for the vehicle speed control. The speed control was disconnected in september of 2007. He called ford five or six times and they placed him on hold and never returned. There had been no failure to date. The purchase date and recall number were unknown. The current mileage was 142,300. Updated 03-04-08
Tl*the contact owns a 1997 lincoln town car. The contact received recall notice number 05s28 for the vehicle speed control: cruise control in august of 2007. The parts for the recall repair are still unavailable as of january 28, 2008. There had been no failure to date. The recall number was unknown. The current mileage was 97,000. Updated 02-14-08 *bf updated 02/14/08
Tl*the contact owns a 1997 lincoln town car. The contact received a recall notice for the vehicle speed control. He had the cruise control disabled in august of 2007 and was informed that the parts would be available at the end of 2007. He was then informed that none of the repairs would be performed until all of the dealers receive the parts. There had been no failure to date. The recall number was unknown. The current mileage was 120,000. Updated 02/14/08. *lj the consumer stated the recall number for his vehicle is 05s28. Updated 02/14/08
Tl*the contact owns a 1997 lincoln town car. The contact received a safety recall notice in august of 2007 for the vehicle speed control. As of january 2008, ford does not know when the part will be available. There had been no failure to date. The recall number was unknown. The current mileage was 62,300.
1997 lincoln town car with speed control recall. Consumer states that the dealer told him that the parts will probably not be available until april of 2008.
1997 lincoln town car with multiple safety issues. Speed control switch was deactivated and brake lights failed due to bad brake switch. Incidentally, when the brake switch went bad, the consumer was unable to put the vehicle in gear. All interior lights failed to work properly. *kb the consumer stated she has not been able to use the cruise control since it was disconnected by the dealership in september 2007. The dealer informed the consumer, they may never get the parts for the cruise control. The consumer stated she has not been able to use the high beams for over 4 years. If she used them for a couple minutes, all of the lights on the dash and in the vehicle would go out.
Tl*the contact owns a 1997 lincoln town car. The contact received a ford safety recall notice for the vehicle speed control in august of 2007. The contact had the switch disconnected at that time. He has been informed every month thereafter that the part would be available the following month. There had been no failure to date. The purchase date and recall number were unknown. The current mileage was 106,000.
Tl*the contact owns a 1997 lincoln town car. The contact received a recall notice for the vehicle speed control: cruise control switch in august of 2007 and he immediately scheduled an appointment to have the vehicle repaired. The dealer disconnected the switch and informed him that the parts would be unavailable until december of 2007. He called back and the dealer stated that they did not know when the parts would be available. The contact filed a complaint with the manufacturer. There had been no failure to date. The recall number was unknown. The current mileage was 169,000. Updated 3/5/08 *cn updated 03/05/08
Tl*the contact owns a 1997 lincoln town car. The contact received a safety recall notice in august of 2007 for the vehicle speed control. He spoke with the dealer and ford motor company in january of 2008 and they could not inform him when the part would be available. There had been no failure to date. The purchase date and recall number were unknown. The current mileage was 94,644. Updated 3/4/08
Tl*the contact owns a 1997 lincoln town car. He received a safety recall notification in september 2007 for the vehicle speed control (the federal safety agency campaign id #07v336000). The dealer disconnected the vehicle speed control in august of 2007 and stated that the part would be available in october. As of january 2, 2008, the dealer had not repaired the vehicle. The current mileage was 114,957 and there had been no failure to date. Updated 01/29/08 *bf the consumer stated still waiting to have vehicle recall performed. Updated 01/29/08
Tl*the contact owns a 1997 lincoln town car. The contact received a recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control). The deactivation switch was disconnected because the part was unavailable. The contact was displeased about not being able to use the cruise control for an extended period of time. There had been no failure to date. The purchase date was unknown. The current mileage was 107,000. Updated 01/17/08. *lj updated
(recall 05s28: speed control) called dealer after notification (august 2007) was told their was no parts. Wait until december 2007. Called dealer12/13/07 no parts available .I was referred to fords 800 392 ford was told to wait until march 2008. This is crazy why are we left behind. I was told their was not one to be had. Please do not disregard this message if this is not the correct place to report please send link or address. I think ford needs to keep its promises as stated in there notice although I original thought the " parts will become available in the 4th quarter of 2007" was outrageous as stated in the notice.
Tl*the contact owns a 1997 lincoln town car. He received a recall notice for the vehicle speed control (the federal safety agency campaign 07v336000) in september 2007. The dealer disconnected the vehicle speed control and stated that the parts would be available in the fourth quarter. The manufacturer could not provide a date when the part would be available. As of december 5, 2007, the dealer had not repaired the vehicle. The current mileage was 100,000 and there had been no failure to date. Updated 01-10-08. *kb updated 12/31/07.
Tl*the contact owns a 1997 lincoln town car. The vehicle caught fire under the hood while parked. The fire department arrived and extinguished the fire. A police report was filed. Both the inside and outside of the contact's home was damaged. He received a recall letter from the manufacturer approximately 2 months prior to the fire. At that time, he called the dealer and they stated that they did not have any parts available. The powertrain and recall number were unknown. The current and failure mileages were 119,000.
Tl*the contact owns a 1997 lincoln town car. The contact received a safety recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control) in august of 2007. He had the switch disconnected and was informed that the part would be available in november. When november arrived, the contact was informed that the part would be unavailable until march of 2008. There had been no failure to date. The current mileage was 130,000.
Tl*the contact owns a 1997 lincoln town car. The contact stated that the vehicle speed control deactivation switch is attached to the reservoir for the brake fluid. The brake fluid leaks down the cable into the fuse box and causes the overdrive and speed control to fail. The vehicle is currently at the dealer for repair. The current and failure mileages were 138,000.
Dt*: the contact stated while braking the vehicle accelerated without warning. This incident resulted in accidents on two separate occasions. One accident occurred in june of 2005 while in traffic. The other accident occurred in august of 2006 resulting in the vehilcle driving through the garage. A police report was taken at the scene of the first incident. The service dealer could not determine the cause of the problem. During each accident the air bags did not deploy. There was also no air bag light illuminated prior to each incident.
Failure of cruise control to kick down after reaching desired speed and to kick back in when going below desired speed. Also if cruise control is not turned off before turning engine off it will continue to draw current and run battery down. This has not caused any accidents yet but has caused two close calls. I stopped using the cruise control until it is fixed.
Reported on tv show, 60 minutes on 19 june 2005 that there is a defective switch on the cruise control of certain vehicles, including my 1997 lincoln town car that causes spontaneous combustion to ignite a vehicle fire even when the vehicle is not in operation. The next day I reported this to my local dealer, williamsburg ford-lincoln-mercury, and was told that they could replace the switch only with the same kind in spite of the fact that the tv show stated that a subsitute switch is avaialble, because there is no recall. I offered to pay for a different switch.
Consumer's wife turned ignition to on, put vehicle into gear, and vehicle suddenly accelerated into garage, causing property damage, and physical damage to her husband. Please provide any additional information/attachments.
While pulling into a parking space, vehicle suddenly accelerated and hit a building, causing both air bags to deploy. No body injury or property damages reported. Dealer / manufacturer notified.
Possible throttle sticking while depressing the accelerator caused the vehicle to stumble while consumer attempted to pass another vehicle on the highway. Nlm
Cruise control failed. Yh
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