(1) 2002 lincoln town car, VIN# [xxx] with approximately 76,000 miles and out original warranty. No previous warnings were given. (2) passenger side air bag inadvertently deployed without being involved in an accident or impact. This incident occurred while driving approximately 45 MPH on a gravel county road in cotton county, oklahoma. When the air bag deployed, it fried the sensor assembly control and the sab sensor. It also ripped the passenger side seat back and side of seat. Estimate at body shop came up with $1,506.00 damages and I had to pay them $ 73.98 to run test on air bag system. At present, none of the other air bags are working now because of this failure. This according to ford dealer service and body shops. (3) extended warranty with different company than ford. Extended warranty company said it would replace if ford dealer would run test on car and found fault with air bag system. Billingsley ford of lawton, oklahoma ran test on this car and came up with conclusion that air bag was working properly. Extended warranty advised me to call my car insurance carrier. I have done this and I am waiting on their decision. Car has not been repaired at this time. *jb updated 07/16/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
2002 Lincoln Town Car airbags complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
Dt*: the contact stated while driving 55mph, the vehicle was hit from the rear causing it to hit a metal fence. Neither air bag deployed. The dealership advised the contact to notify ford motor company, which has not been done. The vehicle had extensive damage. Seat belts were in use, however injuries were sustained and there was a police report filed.
Contact states vehicle was traveling down a dirt road and the passenger side air bag deployed. He took vehicle to a dealer.*ak the dealer claimed that the air bag repair would not be covered under warranty. The consumer contacted the manufacturer but they provided no assistance.
At approx. 8 pm on sat. Oct.9 my wife and I were returning home, traveling on rt. 95 northbound in the center lane of 3, going at the speed limit of 70 MPH. Without warning the side air bag on the driver's side deployed.luckily there were no cars on either side of us,and we managed to get the car under control and off the highway.we inspected the car and could not find any damage.although we were pretty shook up,we were not injured(due to the lack of traffic).after several calming minutes we continued to our home.our car is a 2002 lincoln town car.we took the car to where we purchased and serviced the car(wallace lincoln/mercury/volvo-3801 se federal highway,stuart fl 34997,772‑283‑6000)on monday(we have an original and extended warranty contract).wallace gave us a rental car and said they would check it out.the next day wallace service mgr.(russ ellis)reported that nothing was wrong with the car except for the unexplained deployment of the airbag.since the warranty was with ford,a ford engineer had to come to inspect the car.finally on oct. 20 he came and reported a small dent on the car underside was the result of running over something which caused the deployment of the side impact airbag.wallace therefore stated they would not cover repairs because of ford report.we visited wallace to inspect "dent",and could not understand how this could result in deployment.complained to gm and service advisor who expressed sympathy and agreed to contact ford upper-level.no reply as yet,but we believe it will be negative.this is certainly a safety problem-deployment of side airbags without a side impact is dangerous.under car impacts could cause accidents-even deaths.
Frontal collision 50mph, none of the airbags deployed on my 2002 lincoln towncar. My insurance co. Said car is total loss accident & not repairable, when I contacted to my local ford/lincoln dealer & the company itself, I ask my car is total loss & none of the airbags deployed, they said someone will get back to you soon, after 6 months no one get back to me, but insurance co paid the car.
Driver's side airbag inadvertently deployed while driving at an undetermined speed without vehicle being in an accident.
While driving at 45 MPH the vehicle was involved in a frontal collision. The front air bags failed to deploy and as a result the passenger sustained a painful bruise over the left anterior rib cage. There was sufficient frontal impact but the driver believes the air bag failure may be due to the positioning of the air bag sensor. *ak *scc
While driving the passenger side, side airbag deployed without vehicle being in an accident. Please provide more details. Ts
In a frontal collison, none of the air bags deployed on impact. *ak the consumer states that ford did send someone to check out the system, and they said that all the sensors were working. There's over $10k worth of damage in the front of the vehicle. The factory representative said it was not hit within 27 percent radius of the center. But with the impact, they should have deployed.
While driving 30mph involved in a head-on collision and air bags did not deploy.
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