Tl* the contact owns a 2003 lincoln town car. The contact was driving when the vehicle exhibited an unusual noise from the rear. The contact noticed there was oil leaking onto the wheels of the vehicle. The vehicle was taken to a local repair facility and diagnosed. The mechanic located the failure at the rear suspension wheel bearings, axle shaft and seals which were all replaced. The manufacturer was contacted advised the contact that his VIN was not included in the federal safety agency campaign id number: 04v328000 (suspension: rear) therefore, they would not assist with repairs. The failure mileage was 69,944 and the current mileage was 71,672. Updated 01/31/11 *bf updated 04/20/11
2003 Lincoln Town Car suspension complaints
Page 3 of 4: complaints 41 to 70 of 81, newest first, as owners wrote them.
Tl* the contact owns a 2003 lincoln town car. While driving 5 MPH the contact heard a loud popping noise coming from the rear of the vehicle. The vehicle was towed to a garage where they stated the rear axle was bent. The rear wheel bearings, seals,and axle shafts were replaced . The contact referenced recall campaign number : 04v328000 suspension:rear. The contact stated that his vehicle has experienced the same failure. The failure mileage was 91000 and the current mileage was 93000. Updated 12/23/10*lj the consumer stated he vehicle should have been included in the recall because he vehicle was built at the same plant during the specific period of the recall. Updated 01/04/11
Tl* the contact owns a 2003 lincoln town car. The contact was driving approximately 20 MPH as he began to hear an unusual thumping from the rear of the vehicle. The vehicle was not taken to be examined for the cause of failure nor repaired. The contact inquired with an authorized dealer in regard to the federal safety agency campaign id number: 04v328000 (suspension: rear) and was told that his VIN was excluded from the recall. In addition, the contact stated that while driving approximately 20 MPH, the front driver side seat independently slid backward to the end of the mounting tracks. The vehicle was neither diagnosed nor repaired for the seat failure. Both failures continued to recur intermittently. The failure and current mileage was 93,000.
Tl* the contact owns a 2003 lincoln town car. The contact stated that while driving approximately 40 MPH, she heard an abnormal noise and then the vehicle stalled. The vehicle was towed to the dealer where the contact was advised that the rear axle was fractured. The contact was able to locate a recall relevant to the failure and inquired with the manufacturer. The manufacturer advised that the contact's VIN was not included in the recall (the federal safety agency campaign id number: 04v328000 (suspension: rear) and would not provide any assistance. The vehicle was repaired at the contact's expense. The failure mileage was 74,842 and the current mileage was 74,920.
Tl*the contact owns a 2003 lincoln town car. While driving approximately 5 MPH, the axle shaft suddenly cracked. The contact coasted the vehicle onto the emergency lane. The vehicle was towed to an authorized dealer. The contact referenced recall 04v328000 (suspension: rear). The dealer stated that the failure was identical to the recall; however, the manufacturer stated that his VIN was not included. The manufacturer offered him a 20% discount off of the repair expenses. The current and failure mileages were 54,230.
Tl*the contact owns a 2003 lincoln town car. The front and rear bearing rods and axle were destroyed when the rack and pinion failed. The axle was replaced in october 2008 but the dealer said that the pinion bearings were worn out. The manufacturer stated that the federal safety agency campaign number 04v328000 is related to the failure; however, his VIN is not a part of the recall. The contact is concerned about the safety risk. The failure mileage was 88,079.
2003 lincoln tc recently needed repairs at dealership for rear axle & bearings. Advised by dealer that repairs not covered by recall, 04v328000 (ford-04s16). Found 44 complaints in your system for the same problem. Why did the original recall not apply to vehicles such as mine. Are not the same problems occurring? Are not the same safety issues at risk? My vehicle only has 36,000 miles & is in excellent condition so I do not feel wear & tear is the issue. Please advise.
Tl* the contact owns a 2003 lincoln town car. The contact noticed that the rear wheel bearings were leaking. He notified the manufacturer in reference to recall# 04v328000, rear suspension; however, he was advised that since his VIN was excluded he is ineligible for a free remedy. No repairs were made. The failure and current mileages were 64,000. Updated 10/20/09 *cn the problem with the right rear axle shaft and wheel bearing was noticed during a routine maintenance visit. Updated 10/22/09.
2003 town car on aug. 3, 2009 the car lost drive function on interstate. The repair was a new drive axle from the ford dealer. On aug. 8, the same thing happen again we lost drive function and the rear axle is broken. I spoke to the dealer about the ford recall no. 04s16 or 04v328000 and he explained that the VIN no. Did not apply.
Tl*the contact owns a 2003 lincoln town car. While driving 15 MPH, the contact heard a grinding noise coming from the rear end of the vehicle. He called the dealer, but they were unable to schedule an appointment. The contact took the vehicle to the repair shop. The mechanic removed the rear wheels and discovered that the wheel bearing had disintegrated and both rear axles were severely compromised, to the point that at least one of them would have completely failed within the next 1,000 miles. The mechanic replaced both axles and the wheel bearing. Through research, he discovered the federal safety agency campaign id number 04v328000, pe04010 the federal safety agency action number pe04010 (component: suspension:rear). The dealer stated that the VIN was not included in the recall, although the contact feels that it should be included. The current and failure mileages were 69,000. Updated 8/28/09 *cn updated09/03/09.
Tl*the contact owns a 2003 lincoln towncar cartier. The rear axles suddenly became worn and there were no unusual noise indicators that were unfamiliar to him. A mechanic advised him that the bearings and axles needed to be replaced. He also stated that the federal safety agency campaign id number: 04v328000 component: suspension:rear is related to the failure; however, his vehicle did not qualify for the recall. The failure and current mileages were 41,000. Updated 05/08/09 *bf updated 05/12/09.*jb the rear axles shafts and seals were replaced. Updated 06/09/09.
Tl*the contact owns a 2003 lincoln town car. While the vehicle was parked, the contact noticed a leak behind the rear driver's side tire. The vehicle was not included in the federal safety agency campaign id number 04v328000 (suspension:rear). The contact feels that lincoln should be responsible for the repair. The current and failure mileages were 87,907. Updated 04/17/09. *lj updated 04/21/09.
Tl*the contact owns a 2003 lincoln town car. While the vehicle was parked, the contact noticed a leak behind the rear driver's side tire. The vehicle was driven to firestone and the mechanic stated that the seal failed on the rear driver's side tire. While the mechanic was repairing the vehicle, he noticed that the rear wheel bearing and stub axle were defective, which was the actual cause of the seal failure. As a result, the rear differential fluid had to be refilled. The vehicle was repaired and the dealer and mechanic were not notified. In january of 2009, while driving approximately 60 MPH, the contact noticed a chirping noise when the brake pedal was depressed. The vehicle was driven to firestone for a brake inspection and the mechanic stated that the brake pads and rotors needed to be changed. When the mechanic removed the rotors, he noticed that the rear ball joints were rubbing against the axles and needed to be replaced. Both of the rear end axles and ball joints were replaced. The dealer and the manufacturer were notified and the contact was informed that the VIN was not related to any recalls. He would be responsible for the repair costs. The contact has the parts and supporting documentation in his possession. The current mileage was 81,131 and failure mileage was 51,863. Updated 2/5/09 *cn updated 02/10/09.
Tl*the contact owns a 2003 lincoln town car. While driving at an unknown speed, the contact heard an unfamiliar noise. When the noise grew louder, he took the vehicle to the dealer and they stated that the rear suspension was the cause of the failure. The rear suspension was repaired twice and the dealer stated that the vehicle could not be repaired according to the federal safety agency campaign id number 04v328000 (suspension:rear). The contact wanted to know how he can be reimbursed for the two repairs. The failure mileage was 82,915. Updated 1/5/09 *cn updated 01/09/09.
2003 lincoln town car limousine. Consumer has a complaint with ford about multiple recall repairs (rear axles, bearing, and seal recall) on the same vehicles and for the same mechanical recall failure. *nj the axle seals and bearings caused damaged to the rear axle, which required replacement of the rear axle, real axle bearings and the rear axle seals. The consumer stated the vehicle required repairs on the rear axle twice. Water leaked into the vehicle. Recall 04v328000
Tl*the contact owns a 2003 lincoln town car. The contact is experiencing failure with the rear bearings on his vehicle and there is also an axle shift fracture. He took the vehicle to an independent mechanic regarding the failures. The dealer stated that there were no recalls for these failures. The current and failure mileages were 55,000.
Tl*the contact owns a 2003 lincoln town car. While driving at various speeds, the contact heard humming noises coming from the vehicle. The first time he took the vehicle to the dealer they stated that a tire was out of round. The vehicle continued to make the humming noises and the dealer stated that the cause of the failure was potentially the rear axle bearing. The VIN was not included in the federal safety agency campaign id number 04v328000 (suspension:rear). The current mileage was 59,706 and failure mileage was 59,000.
Tl*the contact owns a 2003 lincoln town car. The contact noticed grease on the wheels and tires. The vehicle was taken to a mechanic, who stated that bearings, axles, and rear brakes were needed. This was the third time in four years that the failure has occurred. The VIN was not included in the federal safety agency campaign id number 04v328000 (suspension:rear). The failure mileage was 66,745. Updated 06/09/08 *bf the consumer stated the rear brakes were soaked with oil. Updated 06/09/08
The rear bearing on my 2003 lincoln town car failed. I went to the recall site and found that problem was on the list for that model and year. The failure resulted in my having have the dealer replace the bearing, seal and shaft as indicated in the recall. When I contacted ford; they informed me that my VIN did not qualify for the recall and I was obligated to pay the full cost of those repairs. Obviously the recall should have been expanded to cover all vins in that model year as the defective oem parts were the same.
Recall# 04v328000 rear axle bearing failure. Called ford and they blew me off saying it did not apply to my VIN#. And hung up. They could not even find the recall.
Tl*the contact owns a 2003 lincoln town car. While driving at an unknown speed, the contact heard a loud rubbing noise coming from under the vehicle. The noise was especially heard when coming to a complete stop. All four tires were replaced. Immediately after the replacement, the noise recurred. He notified the manufacturer and they stated that although he was experiencing the same failure, the VIN was not included in the federal safety agency campaign id number 04v328000 (suspension:rear). The vehicle would have to be repaired at the contact's expense. The failure mileage was 52,000 and current mileage was 54,000. Updated 05/20/08. *lj the consumer stated the rear axle and bearing was noisy. Updated
Tl*the contact owns a 2003 lincoln town car. While driving at an unknown speed, the contact heard a loud noise coming from the rear axle. He took the vehicle to the dealer and they stated that the VIN was excluded from the federal safety agency campaign id number 04v328000 (suspension:rear) and would not repair the vehicle for free. The vehicle has not been repaired. The contact filed a formal complaint with the manufacturer. The failure mileage was 47,000 and current mileage was 47,500. Updated 01/14/08 *bf updated 01/14/08
Tl*the contact owns a 2003 lincoln town car. The contact heard a whining noise coming from the vehicle. Sears stated that the tires were bad and the contact replaced all four tires; however, the noise continued. He took the vehicle to the dealer and they stated that the rear axle was the cause of the noise. The contact believes that the vehicle is included in the federal safety agency campaign id number 04v328000 (suspension:rear). The current mileage was 52,688 and failure mileage was 46,000. Updated 03-04-08 *bf updated 03/04/08
Tl*the contact owns a 2003 lincoln town car. While driving 40 MPH, the contact attempted to accelerate and heard a roaring sound coming from the rear of the vehicle. The contact took the vehicle to a mechanic and they stated that the wheel bearings, wheels, and axle shafts needed to be replaced. The contact was given a copy of the federal safety agency campaign id number 04v328000 (suspension:rear), which he took to the ford dealer, but was informed that his VIN was not included. The current mileage was 40,700 and failure mileage was 40,600.
Tl*the contact owns a 2003 lincoln town car. The contact stated that the driver side wheel bearing makes a strange noise and the axle is damaged. He stated that he placed a new set of michelin tires on the vehicle. The dealer has not repaired the vehicle. The speed and failure mileage were unknown. The current mileage was 41,600. Updated 01-15-08. *kb the consumer stated the problem was the driver side wheel axle bearing. Updated
Tl*the contact owns a 2003 lincoln town car. While driving 30 MPH, the contact heard a noise coming from the front of the vehicle. The vehicle was taken to a private mechanic and the cause of failure was labeled as the rear axle. Ford stated that the federal safety agency recall number 04v328000 (suspension:rear) only applies to fleet vehicles, however, the contact feels that his vehicle should be included. The current and failure mileages were 48,077. Updated 09/25/07.
My lincoln town car is in for service right now. The serviceman said 2 axles, 2 wheel bearings and 2 seals have to be replaced. He said there was a recall on these. I called the dealer and he said it was only for lincoln town cars that were limos. The service man said it would be the same thing. Therefore the dealer would not stand by it.
Tl*the contact owns a 2003 lincoln town car. While driving between 15-70 MPH, the contact heard a loud humming sound coming from the rear passenger side of the vehicle. The rear bearings and the rear axle shafts were replaced. The manufacturer stated that her VIN was not included in the federal safety agency recall # 04v328000 (suspension:rear). The current mileage is 49,000 and failure mileage was 44,000. Updated 02-04-08. *kb updated 02/04/08
Tl*the contact owns a 2003 lincoln town car. While driving 55 MPH, the contact heard a grinding noise coming from the rear of the vehicle. The mechanic stated that the rear axles, the wheel bearings, axle seals, and brake pads all need replacing. The mechanic made the repair and no other failures have occurred. The current mileage is 135,300 and failure mileage was 135,223. Updated 07/06/07.
Dt*: the contact stated while driving various speeds, a grinding noise was heard. The vehicle was driven to an independent repair shop, who determined the left and right rear axel bearings, seals, and parking brake shoes needed to be replaced. The dealer was notified.
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