Tl* the contact owns a 2004 lincoln town car. The contact stated that while driving approximately 5 MPH, the power steering assist suddenly malfunctioned, making it very difficult to turn the steering wheel. The vehicle was taken to the an independent mechanic, who diagnosed that the lower steering shaft was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 96,000.
2004 Lincoln Town Car steering complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Steering sticks and vehicle becomes hard to turn. Will work normally then will stick becoming almost impossible to turn then as you turn it will stick then release then stick then release. Serpentine belt is in new condition. Filled with power steering fluid and not leaking. Belt is not slipping on pulley when occurring. I am bringing to dealership for repair today. Muscatellburns ford hawley mn 2184833356.
March of 2013 while driving on interstate highway I notice the steering not responding properly, I drove carefully to my destination in florida and took car to dealer who stated it was the steering rack which I had them replace, car was returned and while it still was a bit hard to steer I figured it was a new part and had to break in, back home in new york I called the dealer in florida who stated the part was warrentied for 12,000 miles or one year and I could take it to any ford dealer and it would be honored, I took it to my local ford dealer where they ran a diagnosis and stated it was a frozen steering shaft problem getting car back it still was not steering properly, so I went back yesterday and they had 2 service people test drive car, both acknowledged the car wondered and steering did not straightened out properly after turning, started talking about other parts it could be, now with over two thousand dollars in cost already I insisted it that since the car was fine and a pleasure to drive before the steering rack went bad that it had to be the rack, they seemed unconcerned and stated that if they replaced the rack under warranty that when they sent this part back to ford and if their engineer found it was not bad they would get billed for the new one, so here we are, a car that steers like it has no power steering and a dealer who don't seem to care, what do I do next except write to you,
2004 lincoln town car, power steering failure. While driving, driver may lose control of car, just like driving on black ice. While driving making a right hand merge, steering got stuck for a few seconds. And when driver tried to correct the car was going one way while the driver was steering another. Driver lost control and hit the wall totaling the car and putting 5 people into the er.
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