2004 Lincoln Town Car: loss of power steering

Filed Mar 30, 2020 · Steering · 65,500 miles · WI

My steering is hard to turn. Very stiff. Bought it used and I see they repaired the upper and lower power steering shaft., all other models were being recalled for this problem. Why not this year? It only has 65,500 miles

Filed May 2, 2014 · Steering · 78,300 miles · MI

Tl* the contact owns a 2004 lincoln town car. The contact stated that while driving approximately 15 MPH , the power steering assist suddenly malfunctioned and made it very difficult to turn the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the lower intermediate steering shaft needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 78,300.

Filed May 1, 2014 · Steering · 37,847 miles · PA

Tl* the contact owns a 2004 lincoln town car. The contact stated while driving approximately 35 MPH , there was an immediate loss of steering control. The contact was able to regain control and maneuvered to the side of the road. The vehicle was towed to an authorized dealer who replaced two steering column shaft assemblies. The manufacturer was notified of the defect. The approximate failure mileage was 37,847. Updated 06/27/14*lj the consumer stated this vehicle's model and model year were excluded from the steering recall. Updated 07/2/2014

Filed Mar 28, 2014 · Steering · 96,000 miles · OH

Tl* the contact owns a 2004 lincoln town car. The contact stated that while driving approximately 5 MPH, the power steering assist suddenly malfunctioned, making it very difficult to turn the steering wheel. The vehicle was taken to the an independent mechanic, who diagnosed that the lower steering shaft was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 96,000.

Filed Jun 28, 2013 · Steering · 77,000 miles · NY

March of 2013 while driving on interstate highway I notice the steering not responding properly, I drove carefully to my destination in florida and took car to dealer who stated it was the steering rack which I had them replace, car was returned and while it still was a bit hard to steer I figured it was a new part and had to break in, back home in new york I called the dealer in florida who stated the part was warrentied for 12,000 miles or one year and I could take it to any ford dealer and it would be honored, I took it to my local ford dealer where they ran a diagnosis and stated it was a frozen steering shaft problem getting car back it still was not steering properly, so I went back yesterday and they had 2 service people test drive car, both acknowledged the car wondered and steering did not straightened out properly after turning, started talking about other parts it could be, now with over two thousand dollars in cost already I insisted it that since the car was fine and a pleasure to drive before the steering rack went bad that it had to be the rack, they seemed unconcerned and stated that if they replaced the rack under warranty that when they sent this part back to ford and if their engineer found it was not bad they would get billed for the new one, so here we are, a car that steers like it has no power steering and a dealer who don't seem to care, what do I do next except write to you,

Filed Sep 14, 2009 · Steering · 100,000 miles · NY · crash · 5 injuries

2004 lincoln town car, power steering failure. While driving, driver may lose control of car, just like driving on black ice. While driving making a right hand merge, steering got stuck for a few seconds. And when driver tried to correct the car was going one way while the driver was steering another. Driver lost control and hit the wall totaling the car and putting 5 people into the er.