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2004 Mack CH problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
5
Service bulletins
40

The worst 2004 Mack CH problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 5

Fuel system, dieselReported September 5, 2007 · 35,649 vehicles affected
What is wrong
On certain trucks equipped with aset AC model engines, the engine as configured with an external exhaust gas recirculation system makes servicing the fuel injection lines difficult when using traditional tools. Therefore, it is possible for fuel leaks to develop when removing and installing the fuel injection lines.
Risk
A leak in the fuel injection line may spray fuel on the hot surfaces of the exhaust gas recirculation system, which could result in an engine fire.
Remedy
Dealers will replace the fuel injection lines free of charge. Note: this recall supersedes a previous campaign conducted in 2006 (please see 06v392). The recall began on september 11, 2007, with subsequent mailings every six weeks until april 2008. Owners may contact mack at 800‑528‑6586.

Recall number 07V401000 · Recall details

Fuel system, dieselReported October 13, 2006 · 40,204 vehicles affected
What is wrong
On certain trucks, a leak in the aset AC fuel injection line may spray fuel on the exhaust gas recirculation pipes that carry hot exhaust gases .
Risk
This could potentially result in an engine fire.
Remedy
Mack has issued a stop work on this campaign under further notice (2-22-2007). The remedy does not adequately address the issue on all vehicles. Mack will re-release the recall in the near future. (please see the federal safety agency no. 07v159/mack recall no. Sco323 for vehicles that have had this repair already performed.) this recall has been superseded (please see 07v401/sc0324).

Recall number 06V392000 · Recall details

Fuel system, gasoline: delivery: hoses, lines/piping, and fittingsReported January 14, 2005 · 13,173 vehicles affected
What is wrong
On certain heavy duty class 8 diesel trucks equipped with aset AC engines, the location of the fuel inlet hose may result in overheating or abrasion of the hose, which may lead to a premature failure.
Risk
If the hose fails, fuel can be sprayed on the exhaust manifold, which could potentially lead to an engine compartment fire.
Remedy
Dealers will repair and replace the fuel inlet hose free of charge. The recall began on february 14, 2005. Due to some quality and supply issues with parts to support this safety recall, owners may have been informed during april 2005,that the safety recall was on hold. These issues have now been resolved. For owners who have not had their vehicle(s) repaired, contact a mack parts and service center immediately to schedule an appointment to have your vehicle(s) repaired. Owners may contact mack trucks at 610‑709‑2131.

Recall number 05V015000 · Recall details

SteeringReported June 25, 2004 · 219 vehicles affected
What is wrong
On certain truck chassis, the steering gear mounting bolts were over-torqued at installation. The steering gear is mounted to the vehicle's frame rail with 3 bolts.
Risk
Failure of two of the three bolts could result in the loss of steering, which could result in loss of vehicle control, increasing the risk of a crash .
Remedy
Dealers will inspect vehicles. New steering gear mounting bolts will be installed. The recall began october 2004. Owners should contact mack at 1‑610‑709‑3337.

Recall number 04V309000 · Recall details

Fuel system, other: storage: tank assembly: pressure relief devicesReported April 7, 2004 · 317 vehicles affected
What is wrong
On certain chassis built with lng engines, the nexgen lng tank's primary and secondary relief valves could fail to open and relieve tank pressure.
Risk
This could cause ice buildup on the discharge side of the primary and secondary pressure system allowing the relief system to freeze and become blocked resulting in over pressurization of the lng tanks creating the risk of catastrophic tank rupture which could cause serious injury or death.
Remedy
Dealers will retrofit the lng tanks with a new primary relief valve pipe away tube and a new ventilated shroud. The recall began april 6, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1‑610‑709‑3337.

Recall number 04V159000 · Recall details

See all 5 recalls for the 2004 Mack CH

Technical service bulletins for the 2004 Mack CH 40

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 40 bulletins for the 2004 Mack CH

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Questions about the 2004 Mack CH

Is the 2004 Mack CH reliable?

Owners have filed 0 complaints about the 2004 Mack CH.

What is the most common problem with the 2004 Mack CH?

There are not enough complaints to tell.

How many recalls does the 2004 Mack CH have?

5 recalls, covering fuel system, diesel, fuel system, gasoline and steering.

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