The worst 2002 Mack DM problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 1
Service brakes, air: drum
- What is wrong
- On certain class 8 chassis built with hendrickson lift axles which contained webb brake drums, the brake drums could experience premature crack of the braking surface resulting in reduction or complete loss of braking on that wheel end or loss of brake drum pieces.
- Risk
- Loss of braking ability could result in a vehicle crash, possibly causing injuries or death.
- Remedy
- Webb wheel is conducting the owner notification and remedy for this campaign. Webb will notify customers, inspect the brake drums and replace any drums that fail inspection. Owners should contact webb at 1‑800‑633‑3256 or mack at 1‑610‑709‑3337.
Recall number 04V258000 · Recall details
Technical service bulletins for the 2002 Mack DM 31
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family...
- Barksdale Leveling Valve, Leak Test
- V-mac III
- CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns (...
- US10 Emission Engines
- Automated Manual Transmission ( AMT ) I-Shift / mDRIVE
- (Back Office)
- Programming Failure
- NOx Sensor Troubleshooting Guide
- Use for new vehicles (US21+OBD22
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Questions about the 2002 Mack DM
Is the 2002 Mack DM reliable?
Owners have filed 0 complaints about the 2002 Mack DM.
What is the most common problem with the 2002 Mack DM?
There are not enough complaints to tell.
How many recalls does the 2002 Mack DM have?
1 recall, covering service brakes, air.
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