The worst 2004 Mack DM problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 4
Power train: axle assembly
- What is wrong
- Mack trucks is recalling certain model year 2002 through 2004 cl, cv, le, mr, rb, rd, and model year 2003 through 2004 dm heavy trucks manufactured from february 1, 2002 through september 30, 2003, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
- Risk
- These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
- Remedy
- Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1‑800‑866‑1177.
Recall number 10V069000 · Recall details
Power train: axle assembly
- What is wrong
- Mack is recalling 10,300 model year 2004 and 2005 cl, cv, dm, le, and rb and model year 2004 rd heavy trucks manufactured from october 1, 2003 through september 30, 2004, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
- Risk
- These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
- Remedy
- Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on august 14, 2009. Owners may contact mack at 1‑800‑866‑1177.
Recall number 09V240000 · Recall details
Steering
- What is wrong
- On certain heavy-duty, class 8 trucks, the lower and upper steering shaft pinch bolts were improperly tightened.
- Risk
- As a result of this condition, the steering shaft could possibly come loose which could lead to a sudden loss of vehicle control, which could result in a crash.
- Remedy
- Dealers will inspect the torque at the suspect joints, and correct if necessary free of charge. The recall began on may 5, 2005. Owners may contact mack at 1‑610‑709‑2131.
Recall number 05V118000 · Recall details
Service brakes, air: disc: chamber
- What is wrong
- Certain trucks fail to comply with the requirements of federal motor vehicle safety standard no. 121, "air brake systems." the front brake chamber on some 18,000 lb. And 20,000 lb front axle assemblies is too small to meet stopping distance requirements.
- Risk
- This could cause the stopping distance to be increased, which could result in a crash.
- Remedy
- Dealers will replace the front brake chambers. The recall began april 21, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1‑610‑709‑3337.
Recall number 04V118000 · Recall details
Technical service bulletins for the 2004 Mack DM 31
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family...
- Barksdale Leveling Valve, Leak Test
- V-mac III
- CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns (...
- US10 Emission Engines
- (Back Office)
- Programming Failure
- NOx Sensor Troubleshooting Guide
- Use for new vehicles (US21+OBD22
- Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide
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Questions about the 2004 Mack DM
Is the 2004 Mack DM reliable?
Owners have filed 0 complaints about the 2004 Mack DM.
What is the most common problem with the 2004 Mack DM?
There are not enough complaints to tell.
How many recalls does the 2004 Mack DM have?
4 recalls, covering power train, steering and service brakes, air.
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