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2004 Mack DM problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
4
Service bulletins
31

The worst 2004 Mack DM problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 4

Power train: axle assemblyReported March 3, 2010 · 15,490 vehicles affected
What is wrong
Mack trucks is recalling certain model year 2002 through 2004 cl, cv, le, mr, rb, rd, and model year 2003 through 2004 dm heavy trucks manufactured from february 1, 2002 through september 30, 2003, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
Risk
These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
Remedy
Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1‑800‑866‑1177.

Recall number 10V069000 · Recall details

Power train: axle assemblyReported June 30, 2009 · 10,300 vehicles affected
What is wrong
Mack is recalling 10,300 model year 2004 and 2005 cl, cv, dm, le, and rb and model year 2004 rd heavy trucks manufactured from october 1, 2003 through september 30, 2004, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
Risk
These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
Remedy
Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on august 14, 2009. Owners may contact mack at 1‑800‑866‑1177.

Recall number 09V240000 · Recall details

SteeringReported March 29, 2005 · 127 vehicles affected
What is wrong
On certain heavy-duty, class 8 trucks, the lower and upper steering shaft pinch bolts were improperly tightened.
Risk
As a result of this condition, the steering shaft could possibly come loose which could lead to a sudden loss of vehicle control, which could result in a crash.
Remedy
Dealers will inspect the torque at the suspect joints, and correct if necessary free of charge. The recall began on may 5, 2005. Owners may contact mack at 1‑610‑709‑2131.

Recall number 05V118000 · Recall details

Service brakes, air: disc: chamberReported March 4, 2004 · 35 vehicles affected
What is wrong
Certain trucks fail to comply with the requirements of federal motor vehicle safety standard no. 121, "air brake systems." the front brake chamber on some 18,000 lb. And 20,000 lb front axle assemblies is too small to meet stopping distance requirements.
Risk
This could cause the stopping distance to be increased, which could result in a crash.
Remedy
Dealers will replace the front brake chambers. The recall began april 21, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1‑610‑709‑3337.

Recall number 04V118000 · Recall details

See all 4 recalls for the 2004 Mack DM

Technical service bulletins for the 2004 Mack DM 31

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 31 bulletins for the 2004 Mack DM

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Compare the 2004 Mack DM

Other model years

2006

Questions about the 2004 Mack DM

Is the 2004 Mack DM reliable?

Owners have filed 0 complaints about the 2004 Mack DM.

What is the most common problem with the 2004 Mack DM?

There are not enough complaints to tell.

How many recalls does the 2004 Mack DM have?

4 recalls, covering power train, steering and service brakes, air.

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