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2011 Mack Gu problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
5
Service bulletins
239

The worst 2011 Mack Gu problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 5

Exterior lighting: turn signal: flasher unitReported April 18, 2014 · 44,047 vehicles affected
What is wrong
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Risk
A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1‑866‑298‑6586. Mack's number for this recall is SC0379.

Recall number 14V208000 · Recall details

Electrical systemReported February 21, 2014 · 70,208 vehicles affected
What is wrong
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
Risk
Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Remedy
Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1‑336‑393‑2000. Mack's number for this recall is SC0375.

Recall number 14V078000 · Recall details

Electrical system: 12v/24v/48v battery: cablesReported May 20, 2011 · 771 vehicles affected
What is wrong
Mack trucks is recalling certain model year 2008-2011 gu heavy trucks manufactured from september 12, 2007, through april 8, 2011, with a four battery cable design. As a result of the routing and clipping used, the battery cables may come into contact with frame hardware, which, as a result of chafing, may cause the insulation to become worn to a point where a short occurs.
Risk
A short can potentially cause a vehicle fire.
Remedy
Dealers will re-route the battery cables and replace the cables if chafing has occurred. This service will be performed free of charge. The safety recall began on july 11, 2011. Owners may contact mack trucks at 1‑800‑866‑1177.

Recall number 11V292000 · Recall details

Service brakes, air: slack adjusters: automaticReported May 3, 2011 · 1,524 vehicles affected
What is wrong
Mack trucks is recalling certain model year 2011-2012 chu, cxu, gu, leu and mru trucks manufactured from october 15, 2010, through january 31, 2011, and equipped with gunite automatic slack adjusters. Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which could cause the housing to break at the handle under normal operating loads.
Risk
Slack adjusters with this flow notch could crack under normal braking conditions causing loss of braking which could result in a vehicle crash.
Remedy
Mack trucks will notify owners and dealers will replace the subject slack adjusters free of charge. The safety recall began on august 24, 2011. Owners may contact mack trucks at 1‑800‑528‑6586.

Recall number 11V272000 · Recall details

Service brakes, airReported September 7, 2010 · 369 vehicles affected
What is wrong
Mack is recalling certain model year 2008 through 2011 gu and mru model vehicles manufactured with a front tow glad hand option. The actuation and release timing of the vehicles exceeds the limit which fails to conform to the requirements of federal motor vehicle safety standard no. 121, "air brake systems."
Risk
If the brakes do not perform as they should, a vehicle crash could occur.
Remedy
Mack will notify owners and repair the vehicle free of charge. The safety recall began on february 1, 2011. Owners may contact mack at 1‑877‑800‑4945.

Recall number 10V404000 · Recall details

See all 5 recalls for the 2011 Mack Gu

Technical service bulletins for the 2011 Mack Gu 239

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 239 bulletins for the 2011 Mack Gu

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Questions about the 2011 Mack Gu

Is the 2011 Mack Gu reliable?

Owners have filed 0 complaints about the 2011 Mack Gu.

What is the most common problem with the 2011 Mack Gu?

There are not enough complaints to tell.

How many recalls does the 2011 Mack Gu have?

5 recalls, covering exterior lighting, electrical system and service brakes, air.

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