Check a VIN

2020 Mack Te problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
2
Service bulletins
153

The worst 2020 Mack Te problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

Recalls 2

Parking brakeReported December 9, 2021 · 20,668 vehicles affected
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.
Risk
The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.
Remedy
Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0433.

Recall number 21V953000 · Recall details

Exterior lighting: headlightsReported December 16, 2019 · 1,879 vehicles affected
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 TerraPro (TE) vehicles. The headlamps may not be properly aimed, possibly reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Reduced visibility can increase the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect and readjust the headlamps, free of charge. The recall began January 24, 2020. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0421.

Recall number 19V895000 · Recall details

See all 2 recalls for the 2020 Mack Te

Defect investigations

Vehicle Roll AwayOpened April 1, 2020, closed January 10, 2024

On April 1, 2020, following information received from the Office of Defects Investigation (ODI) network of fleet contacts, ODI opened PE20-003 to investigate reports of vehicle roll away in certain model year (MY) 2008-2020 Autocar and Mack refuse trucks equipped with certain Bendix PP-1 push-pull pneumatic park brake control valves with a pipe-away exhaust configuration. Prior to ODI’s investigation,[KK(1] Bendix Commercial Vehicle Systems LLC (Bendix), the subject component manufacturer, published two related technical service bulletins (TSBs): Bendix Push-Pull Type Control Valves Service Data SD-03-3611 Rev. 007 (2019-03) and Bendix PP-1 & PP-8 Park Control Valve Wear and Replacement Notice Technical Bulletin TCH-003-056 (2019-11-20). ODI sent Information Request (IR) letters to motor vehicle manufacturers Autocar LLC (Autocar) and Volvo Trucks North America/Mack Trucks, Inc. (Volvo/Mack) and motor vehicle equipment manufacturer Bendix. IR response data from all three manufacturers was analyzed and cross-referenced to gain further understanding. To date, ODI is aware of 5 vehicle roll-away incidents related to the alleged defect condition in the subject vehicles equipped with the subject components, resulting in 4 crashes and 1 injury. On December 9, 2021, Volvo/Mack notified the agency of a safety recall (21V953) to address a safety defect in certain MY 2008-2019 TerraPro (MRU) and MY 2019-2022 TerraPro (TE) trucks originally equipped with the subject components. [KK(2] On January 1, 2023, Autocar notified the agency of a safety recall (23V023) to address a safety defect in certain MY 2008-2020 ACX (Xpeditor), MY 2012-2020 ACMD (Xpert), MY 2010-2020 ACTT (Xspotter), MY 2008-2010 WX and MY 2008-2010 WXLL trucks. Volvo/Mack and Autocar's recall remedies involve removing the vent line fitting threaded into the exhaust port of the subject PP-1 valve. [VD(3] Both Autocar and Mack have stopped equipping new refuse trucks with park control valves using the exhaust pipe-away configuration. After discussions between ODI and Bendix concerning ways to prevent new PP-1 valves from being sold and installed with a potential for the exhaust to become restricted, Bendix will take the following actions: 1) issue a letter to all original equipment (OE) customers with important safety information warning them about the safety risk of attaching plumbing to the exhaust port when the subject component is used as a park control valve; and 2) affix a warning label on all aftermarket parts warning not to install pipe-away exhaust port plumbing. In view of the recalls being conducted by Volvo/Mack and Autocar, and the actions taken by Bendix, ODI has closed this Preliminary Evaluation. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist in equipment or other model or MY vehicles that have not been recalled. The agency reserves the right to take further action if warranted.

PE20003

Technical service bulletins for the 2020 Mack Te 153

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 153 bulletins for the 2020 Mack Te

Used buying checklistWhat to check on a 2020 Mack Te before you buy

Compare the 2020 Mack Te

Other model years

Questions about the 2020 Mack Te

Is the 2020 Mack Te reliable?

Owners have filed 0 complaints about the 2020 Mack Te.

What is the most common problem with the 2020 Mack Te?

There are not enough complaints to tell.

How many recalls does the 2020 Mack Te have?

2 recalls, covering parking brake and exterior lighting.

Share your experience with the 2020 Mack Te

Tell other buyers what went wrong and what it cost. We review every report before it appears, and we never publish names, emails or VINs.

No names, contact details or links. Reports about a dealer or a person are not published.

VIN decoder

See the problems and recalls for an exact car

Buying a used 2020 Mack Te?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history
Is this car on a recall?Check VIN