2017 Mack Terrapro (Mru) problems

What is wrong

Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.

Risk

The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.

Remedy

Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0433.

Recall number 21V953000 · Recall details

What is wrong

Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Granite (GU) and TerraPro (MRU) trucks manufactured from November 9, 2015, through January 19, 2016. The affected trucks may be missing a roll pin to secure the upper steering yoke to the steering shaft.

Risk

If the roll pin is missing, the steering shaft may disconnect from the yoke, resulting in a complete loss of steering and increasing the risk of a crash.

Remedy

Mack will notify owners, and dealers will inspect the vehicles and replace the steering shaft if the roll pin is missing, free of charge. The recall began on April 1, 2016. Owners may contact Mack customer service at 1‑610‑709‑2131. Mack's recall campaign number for this recall is SC0400.

Recall number 16V098000 · Recall details

On April 1, 2020, following information received from the Office of Defects Investigation (ODI) network of fleet contacts, ODI opened PE20-003 to investigate reports of vehicle roll away in certain model year (MY) 2008-2020 Autocar and Mack refuse trucks equipped with certain Bendix PP-1 push-pull pneumatic park brake control valves with a pipe-away exhaust configuration. Prior to ODI’s investigation,[KK(1] Bendix Commercial Vehicle Systems LLC (Bendix), the subject component manufacturer, published two related technical service bulletins (TSBs): Bendix Push-Pull Type Control Valves Service Data SD-03-3611 Rev. 007 (2019-03) and Bendix PP-1 & PP-8 Park Control Valve Wear and Replacement Notice Technical Bulletin TCH-003-056 (2019-11-20). ODI sent Information Request (IR) letters to motor vehicle manufacturers Autocar LLC (Autocar) and Volvo Trucks North America/Mack Trucks, Inc. (Volvo/Mack) and motor vehicle equipment manufacturer Bendix. IR response data from all three manufacturers was analyzed and cross-referenced to gain further understanding. To date, ODI is aware of 5 vehicle roll-away incidents related to the alleged defect condition in the subject vehicles equipped with the subject components, resulting in 4 crashes and 1 injury. On December 9, 2021, Volvo/Mack notified the agency of a safety recall (21V953) to address a safety defect in certain MY 2008-2019 TerraPro (MRU) and MY 2019-2022 TerraPro (TE) trucks originally equipped with the subject components. [KK(2] On January 1, 2023, Autocar notified the agency of a safety recall (23V023) to address a safety defect in certain MY 2008-2020 ACX (Xpeditor), MY 2012-2020 ACMD (Xpert), MY 2010-2020 ACTT (Xspotter), MY 2008-2010 WX and MY 2008-2010 WXLL trucks. Volvo/Mack and Autocar's recall remedies involve removing the vent line fitting threaded into the exhaust port of the subject PP-1 valve. [VD(3] Both Autocar and Mack have stopped equipping new refuse trucks with park control valves using the exhaust pipe-away configuration. After discussions between ODI and Bendix concerning ways to prevent new PP-1 valves from being sold and installed with a potential for the exhaust to become restricted, Bendix will take the following actions: 1) issue a letter to all original equipment (OE) customers with important safety information warning them about the safety risk of attaching plumbing to the exhaust port when the subject component is used as a park control valve; and 2) affix a warning label on all aftermarket parts warning not to install pipe-away exhaust port plumbing. In view of the recalls being conducted by Volvo/Mack and Autocar, and the actions taken by Bendix, ODI has closed this Preliminary Evaluation. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist in equipment or other model or MY vehicles that have not been recalled. The agency reserves the right to take further action if warranted.

PE20003