I was driving my new 2015 cx 5 grand touring today when I heard a loud pop. I looked down and saw a 24 inch crack in my windshield extending from the lower drivers side to the middle. There is no sign of a chip and the windshield appeared to be in perfect condition. After looking at this site, I noticed this is a common problem with this vehicle. The dealership indicated that because it is considered wear and tear, there is nothing they can do about this. As common as this seems to be with this vehicle I would have hoped for some assistance from mazda in addressing the issue.
2015 Mazda CX-5 visibility complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Traveling on the freeway I heard a pop sound and right away noticed a horizontal crack from the driver side of the windshield. Cracked turned out to be about 15 inches long. Reading from these post makes it a fact that the windshields of the cx5 are defective. What's the next step?
Have had the car for approximately a month and have gotten 2 large chips in the windshield from unheard and unseen objects. Upon attempt to repair by glass repair company the windshield proceeded to crack over 15 inches. I am replacing the windshield with non oem glass as there appears to be an issue with the oem glass considering the multiple reports by other owners.
First incident, cracked windshield, appeared over night. Started out about 8 inches long and grew to about 18 inches. I couldn't get a replacement for 2 weeks -there was no inventory. Just happened again, noticed on october 5 a crack that is a foot long. Again, happened while the vehicle was sitting over night in my garage. Vehicle now has only 3200 miles. 2 cracks in a short period of time and no inventory of replacement parts means I have to drive with poor visibility. I'm also concerned about how the windshields would hold up if there was a crash as these incidents happened with no apparent cause.
Vehicle parked. Got into vehicle and noticed large crack in windshield. The crack was not there 2 hours earlier when I got out of it. The crack starts at top center in the front windshield and runs down to the rear view mirror and forms a 's' shape and stops beneath the mirror. It is about 18 inches long. The rear view mirror is attached to a panel that has rain sensor and smart stop tech package attached to center of windshield right under where the crack appears. This is a safety concern and expensive to replace. I am seeing evidence of many more similar cracks appearing under the tech package mount on the front center windshield.
I bought my mazda cx5 new a 2015 model year and experienced a thumping noise when we slightly put rear windows down. It wasn't just a noise though, the pressure in the car changed and caused both my husband and myself headaches. I have reported it to the service manager at the dealer we bought it from and they said the manufacturer is aware of it and they have a fix for it but you have to purchase it from them to get rid of the noise. I have read of the same complaint regarding the 2013 and 2014 years. If I had known about this problem and the fact that all the manufacturer will do is charge for a fix instead of fixing it two years ago, I would not have purchased this car. I don't think rolling down the rear window should cause pain. I have owned this car one whole day.
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