There is currently a recall for faulty fuel pumps in Mazda CX-5 models 2018-2019. We currently own a 2017 Mazda CX-5 with less than 80,000 and had the same faulty part as the recalled years cause us to stall on a highway going 75 miles an hour. We were towed to a Mazda dealership who told us the running issues on our car were the following; Code P0171-fuel pump was damaged and sent debris into the high-pressure pump Code-P01792. The dealership knew we were aware of the recall in other model years and they informed us it was the same exact part in our car. So are big questions is why wasn't 2017 included in this warranty. I have reached out to Mazda and they are totally disregarding our claim and questions as to why 2017 wasn't included in the recall. A couple days before we stalled we experienced a engine hesitation which we believed was due to high winds and a roof rack while traveling. We did not have any lights on or warnings prior to being stalled. After we stalled the Alachua please department pushed our car to safety.
2017 Mazda CX-5 fuel system complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
I have made carmax aware of the issue I was driving on the interstate in PA, when out of nowhere the check engine light turned on and the car stalled and stopped working the speedometer went down drastically almost causing me to get into a car accident, I was able to continue going slowly on the emergency lane until the car stopped it was freezing weather and there was no one in sight to help not even an emergency vehicle they told me it was an 02 sensor that they fixed it and once again I am driving and pulling into my driveway the car shut off mid drive and the brake would not work I had to pull the emergency brake i almost got into an accident I would've driven the car into my neighbor's property this 02 sensor is bad there's a bad scent and also now all the electrical has gone haywire i have also made them aware of this since May i have videos of everything shutting on and off please help me I dont want to die because of this car and no one is helping me
Driving on expressway 65mph with just under a quarter tank of gas and engine cut off on its own. My son was able to pull off to the side of the road, but was very dangerous as it was a very busy highway. I feel that the fuel pump is defective at highway speeds. Had vehicle immediately towed to closest dealer. I was charged a diagnostic fee. Again, I feel it is a weak design of the fuel pump and dangerous to drive at highway speeds.
Without any warning, while driving on a highway at approximately 65 MPH, the car suddenly stalled. Thankfully, on both occasions, I was able to avoid an accident and pull over to the side of the road. Coincidentally, I also own a 2018 mazda cx-5 and in october of 2019, I received a recall notice (3719f, the federal safety agency #19v‑497) for the 2018 car. The description in the recall sounds like the exact issue I have faced with my 2017 mazda yet there is no recall as of now on my 2017.
Without any warning, while driving on a highway at approximately 65 MPH, the car suddenly stalled. Thankfully, on both occasions, I was able to avoid an accident and pull over to the side of the road. Coincidentally, I also own a 2018 mazda cx-5 and in october of 2019, I received a recall notice (3719f, the federal safety agency #19v‑497) for the 2018 car. The description in the recall sounds like the exact issue I have faced with my 2017 mazda yet there is no recall as of now on my 2017.
While driving southbound on I-75 north of north ft. Meyers, fl the vehicle stuttered slightly and stalled, with just enough time to pull to the right shoulder and park. It would not restart and appeared to be out of fuel, though the gauge indicated approx. 1/4 full. The mazda emergency road service number was called and they dispatched a service vehicle. At the same time the mechanic arrived, a fl road ranger also arrived and put one gallon of gas in the vehicle. We were able to restart the vehicle then and drive to the next exit where we put in just 10 gallons to fill the tank completely. We then proceeded to an auto parts store (at the recommendation of the mechanic) where they performed a digital engine scan and found there were no malfunctions detected. We requested our dealer perform this scan again the next time we went in for service on may 16, 2019. This dealer in columbia, mo (machen mazda) claimed they found no problems.)
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