Unknown. The engine started to stall as I was driving and the gas pedal wasn't working. The car shutdown after reaching 0 moles per hour and it would jerk when I tried starting it. The car had enough fuel, battery and was service a month prior. The car would not start and had to wait a few hours to try again. The issue is similar to the recall this model has but when I checked my VIN is all cleared . Please Help.
2019 Mazda CX-5 fuel system complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
The contact owns a 2019 Mazda CX-5. The contact stated that her daughter received notification of the federal safety agency Campaign Number: 21V875000 (Fuel System, Gasoline) and scheduled an appointment for August 1; however, upon arrival at the dealer she was informed that the part was not available. The contact stated that the dealer had been called several times and it was confirmed that the part was not available and that the contact would receive a call back. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Mazda CX-5. The contact received notification of the federal safety agency Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that Mazda still have not performed the recall for the vehicle.
The contact owns a 2019 Mazda CX-5. The contact received notification of the federal safety agency Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Mazda CX-5. The contact received notification of the federal safety agency Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mazda recall 5321K the federal safety agency recall 21V875 has been open since Nov 2021 and notification by letter not received until Jan 2022 stating that a fix may be available by summer 2022. Meaning I am driving a vehicle that may stall at any time possibly causing a crash. This is unacceptable from a safety standpoint. the federal safety agency needs to apply pressure on Mazda to resolve this ASAP or provide loaner vehicles to those customers at risk.
The contact owns a 2019 Mazda CX5. The contact received notification of the federal safety agency campaign number 21V875000(Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available and would not be available until mid-summer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated on two separate occasions while driving at undisclosed speeds, the vehicle stalled without warning. After a restart, the vehicle operated as designed. The contact was concerned that the failure might occur while driving on a busy freeway. VIN tool confirms parts not available. The failure mileage was 5,000.
Safety recall just received for my car. Fuel pump failure may result in engine failure increasing risk of crash. Repair parts not available. It is expected parts may be available summer 2022. I will be driving cross country to return home to NY from AZ in March. What am i supposed to do?
I was driving on the highway, at about 65 mph. The engine lost power and the car began to slow down. It did not respond to the accelerator, but the power was still on. I was lucky enough to be able to pull over to the shoulder without colliding, but it was extremely fortunate that no cars were obstructing me at the time. I put the car into park once stopped and turned the engine off. I tried to restart but the engine did not turn over and several warning signs came up on the dash and the car emitted irregular dinging/beeping noises before going silent (I do not recall specifically, but I believe the check engine and/or battery indicator lights came on) The hazards worked, also the interior lights. But I was stranded in a remote area in complete darkness on a very narrow shoulder with large trucks whizzing by. A CHP officer appeared eventually and expedited a tow truck, which brought me to the nearest Mazda dealership 100 miles away. It was midnight by the time we arrived. Both the tow truck driver and the technician (the next morning) were both unable to jumpstart the car. Engine would not turn over at all. The technician opened up the engine and sent reports to Mazda. We are waiting to hear back but they would not give me a loaner vehicle without knowing the cause of the failure. Very relieved I was not hurt but also very upset at the chance I could have been.
Vehicle having significant drop in power output in 1st and 2nd gear when ambient temperatures below freezing. Issue resolves when finally shifting to 3rd gear, but lack of predictable response when merging is unsettling.
The fuel low level light is not triggered until 12 miles or less of fuel remaining. The service bulletin provided by the dealership, med center mazda in pelham alabama, shows that when the fuel gauge sender voltage from the rbcm and the fuel injection amount from the PCM both agree that 2,6 gallons remain the instrument cluster powers a transistor and turns the light on. In a discussion with the service advisor, we were trying to figure out if there are 2.6 gallons remaining then why the miles to empty does not register 30-50 based on the epa ratings for the vehicle. We decided to disconnect the battery to clear any residual information in the computer and reset the average fuel economy system. While driving the mazda cx-5 less than 24 hours after getting it back from the dealer service department, the fuel low level light did not illuminate until 6 (six) miles to empty. I exited the interstate and drove the vehicle about 5 miles to my home. The miles to empty read 0 (zero) when pulling in my driveway. I parked the mazda and changed vehicles to complete my tasks for the day. Upon starting the mazda the next morning, the miles to empty still showed 0 (zero) while also showing an average fuel economy at 24+ mpg. I then drove to the gas station where 13.573 gallons were required to fill the tank. That leaves approximately 1/10th of a gallon until the car ran out of fuel, although I had only traveled 6-7 miles after the light came on. Bottom line: there was definitely less than 2.6 gallons in the tank when the fuel low light illuminated which could have caused the vehicle to quit in the middle of the interstate and which could also be damaging the fuel system. The computers, programming, and/or sensors are malfunctioning. The malfunctioning fuel system on the 2019 mazda cx-5 could potentially lead to an accident.
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