Recalls my # [xxx] kevin [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
2007 Mazda CX-7 airbags complaints
Page 2 of 5: complaints 11 to 40 of 102, newest first, as owners wrote them.
I took my 2007 mazda cx7 for service and two safety recalls, last year. The replaced the lower control arms at the front end. They also did the safety recall 9516e=passenger air bag replacement. After a while the air bag dash red light comes on and stays on for a while. My cx7 has 97,500 miles and now my engine sounds like is a diesel engine when I am at a stop traffic light. It seems like the timing chain is stretching. They have not added this variable valve timing defect as a safety recall, after all this is a ford engine and I was expecting this mazda to last up to the 200,000 miles.
Tl* the contact owns a 2007 mazda cx-7. The contact previously had the front driver and passenger side air bags replaced. A week later, the air bag sensor illuminated. The vehicle was taken to maple shade mazda (2921 nj-73, maple shade township, nj 08052, (856) 667-8004) where it was diagnosed that something in the display screen voice command system caused the air bag sensor to illuminate, and the display screen needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and was informed that someone would be in touch. No further assistance was offered. The approximate failure mileage was 40,000. *tt consumer stated a week after the service was performed the airbag sensor light on the dash board came on, it stayed on approximately 2 days then was off for about a week then it came back on, this intermittent on and off continues until now 20 jan 18. Consumer was told it wasn't airbags but radio, heat time dash display causing the problem. Updated 8/23/18
Tl* the contact owns a 2007 mazda cx-7. While operating the vehicle, the air bag warning indicator illuminated. The vehicle was previously repaired for an unknown air bag related recall. The vehicle was taken to an independent mechanic where the technician stated that the air bags were not connected in the vehicle. The vehicle was not repaired. Mazda of crystal lake (360 s illinois rte 31, crystal lake, il 60012 (779) 994-4403) was contacted. The manufacturer was not contacted. The failure mileage was 156,000.
Takata recall - I've been waiting for more than a year for the dealer to replace the takata airbag but they tell me that the part is not available and I've received many many notifications by regular mail about this. The dealer is flagship mazda in san juan puerto rico. I understand this is an important replacement and that people had died from this issue. It is unacceptable that I've called three times in one year and they keep telling me that the part is not available. The dealer phone number is (787)620-7546, (787)620-6981 flagship mazda in san juan, puerto rico. (I still have no incident at the moment).
Tl* the contact owns a 2007 mazda cx-7. The contact received a recall notification for the federal safety agency campaign number: 17v429000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (tasca mazda in seekonk, massachusetts) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
My vehicle is affected by the federal safety agency recall #: 16v‑593 recall date: 08/10/16. It has been two years since the recall and mazda still does not have parts available to repair my car. My vehicle is affected by mazda recall #: 1317f the federal safety agency recall #: 17v‑429 . It has been once year since the recall and mazda still does not have parts available to repair my car. I believe that mazda has no intention of ever repairing my vehicle.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign number: 17v429000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to eagle auto mall (1320 old country rd, riverhead, ny 11901 (631) 727-0700), but the dealer refused to repair the recall and stated that the contact would need to take the vehicle to the dealer from where the vehicle was purchased. The contact took the vehicle to mazda 112 (2112 ny-112, medford, ny 11763 (631) 654-2746), but the dealer also refused to repair the vehicle. The manufacturer was notified of the issue and advised the contact to take the vehicle to a mazda dealer. The contact had not experienced an air bag failure. Also, while driving, the contact smelled a burning odor throughout the vehicle and noticed smoke coming from the hood. The exact location of the smoke could not be determined. The contact stated that he previously had to use a gallon of oil per week. The check engine warning indicator illuminated. The contact called major world at (866) 614-2884 (43-40 northern blvd, long island city, ny 11101) where the dealer stated that the engine was not covered under warranty. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 116,000. Vin tool confirms parts not available/parts distribution disconnect. Updated 11/01/17*lj updated 7/17/18
Tl* the contact owns a 2007 mazda cx-7. While driving at an unknown speed, the driver's side frontal air bag deployed without warning or impact. The contact was knocked unconscious by the impact and struck a parked vehicle. The contact sustained bruising to the head, which did not require medical attention. A police report was filed. The vehicle was towed from the scene. The vehicle was not inspected by a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. ...updated 11/15/17 *bf updated 12/12/2017
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign number: 17v012000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (russ darrow mazda of milwaukee, 11330 w metro auto mall, milwaukee, wi 53224 (414) 973-3939) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign number: 17v012000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (liberty superstores located at 1101 e omaha st rapid city, sd 57701) who stated that the parts were on backorder. The contact called the manufacturer, but was unable to speak with a customer service representative. The contact had not experienced a failure. Vin tool confirms parts not available.
I receive a recall letter about this problem since this day I been dealing with the mazda dealer at 635 riverdale st west springfield and they been telling me that they need to other the part and they will call me when they have it so they can fix the problem I been calling them every month and they keep telling me the same story how long I need to wait if something happen to me or my car they will pay for everything? That is the only transportation that I have and I use my car to work every day so I want to know how long moths more I need to keep waiting.
Tl* the contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign number: 17v429000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for repair. The contact called a local dealer (moffitt mazda located at 1960 old minden rd bossier city, la 71111) and was informed that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v‑356 000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer northtowne mazda located at 5900 n oak trfy kansas city mo 64118, phone number: 819‑468‑2283, informed that the recall remedy parts were on back order. The manufacturer was made aware of the issue and opened case # 166144193 but was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact spoke to santa fe mazda/volvo (2704 cerrillos rd, santa fe, nm 87507) who stated that they had not received any parts and would order the parts when the recall became "open" in their system. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available for both recalls.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v356000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact stated that the recall notice for the federal safety agency campaign numbers: 16v356000 (air bags) was received in june of 2016 and 16v593000 (suspension) was received in august of 2016. After contacting the dealer (witten brothers of richmond, virginia) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension) however the parts were not available within a reasonable time frame to schedule the recall repair. The dealer (orange park mitsubishi, 8105 blanding blvd, jacksonville, fl 32244, (855) 851-0142) did not give a specific date for when the part would become available and indicated that the recalled parts had been recalled. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact stated that the steering wheel was tight and difficult to turn left or right. In addition, the air bag warning light illuminated. The dealer (shortline mazda,90 havana st, aurora, co 80010, (303) 364-2200 ) was contacted and they indicated that the part needed was not available for the federal safety agency campaign number: 16v356000 (air bags). The vehicle was also included in the federal safety agency campaign number: 16v593000 (suspension) and the dealer made no mention of that recall and when the parts and remedy may be provided from the manufacturer. The manufacturer was notified of the failures and the contact was waiting to determine if they may be able to supply a solution to the dealer for the failures as well as the remedy and parts for the two recall repairs. The vehicle was last left at the dealers due to the steering wheel failure and the air bag warning light remaining illuminated. The failure mileage was not available. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 17v012000 (air bags) and 16v593000 (suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The garden city mazda dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - the recall for this dangerous must be replaced part of the vehicle was first done last august 2016. That is nine months the vehicle has been unsafe. We can't put anyone in the passenger seat at all, so we do not have the free and full use of the vehicle. Nine months. We may want to sell the vehicle, which now has a value of zero.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall I was notified by mazda of the federal safety agency recall number's 17v‑012 and 16v‑593 (manufacture recall number 0717a and 9716h), informing me how I may experience significant loss of steering that may result in a crash, plus I was advised not to ever have a passenger in my vehicle in the event of a crash as metal fragments from the passenger airbag could cause serious injury or death. It has been nearly a year since the first notice and nearly 6 months since the second notice, yet nothing has been done. Mazda says parts are not available. Nothing injurious has happened, my complaint is how mazda seems to not be doing anything about this and I risk my life and others with every drive I must make.
Takata recall: passenger side airbag light comes on intermittently and sometimes stays on or blinks. While driving the vehicle at 60 MPH it swerved without warning to the right causing the passenger side tires to fall off the shoulder of the highway and nearly resulting in loss of control.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 mazda cx-7. The contact received notifications of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Th manufacturer was not notified of the failure. The contact did not experienced any failures. The VIN tool confirms parts not yet available.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer but there was no answer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I received the primary notification of safety recall in july 2016. I have not received any more information since then, the air bag indicator pops in the dashboard often and I cannot take my care to the emission test until the problem is corrected.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not spoken to a dealer. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2007 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The part was not available within a reasonable time frame to schedule the recall repair. The interim recall notices from the manufacturer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
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