Tl* the contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the repair. The contact had not experienced any failure regarding their suspension. The contact contacted the art hill ford/lincoln/ mazda, located at: 901 west lincoln highway meryiville in 46410, dealer who informed the contact that the parts were not available and they would be contacted once parts were available. The manufacturer was not made aware of the issue. Vin tool confirms remedy not yet available.
2008 Mazda CX-7 suspension complaints
Page 2 of 3: complaints 11 to 40 of 41, newest first, as owners wrote them.
Tl* the contact owns a 2008 mazda cx-7. The contact received notification of a suspension recall, but the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called skyland automotive mazda in asheville, nc who stated that the part was not available for the repair. The manufacturer was not made aware of the issue. The federal safety agency campaign number was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue, but was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 mazda cx-7. The contact stated that the recall notice for the federal safety agency campaign number: 16v593000(suspension) was received in august of 2016 and the one for the federal safety agency campaign number: 17v012000 (air bags) was received in january of 2017. After contacting the dealer, burdick mazda in cicero, new york, and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. While driving various speeds, a clicking and humming noise were present coming from the front passenger side of the vehicle. The cause of the failure was not diagnosed. The vehicle was not repaired because the parts for the recall were not yet available. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 17v012000 and 16v593000 (air bags and suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (mazda of poughkeepsie located at 2309 south rd, poughkeepsie, ny 12601; (845) 462-1400) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 08/11/17
Tl* takata recall. The contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 09/01/17*lj *js the consumer stated the vehicle was repaired.
Tl* the contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified on several occasions at 800‑222‑5500, but there were no answer. The contact stated there was a recording without the option to leave a voice message. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact spoke to thompson mazda (900 merritt blvd, dundalk, md 21222) who stated that parts were not available and they were waiting on the manufacturer. The contact had not experienced a failure. Vin tool confirms parts not available for both recalls.
Takata recall and ball joint suspension recall. It has been a challenge scheduling an appointment to fix these problems. Was scheduled to have the air bags replace but a day before the appointment,dealership cancelled due to air bag delivery issues. Called today to schedule but they said, mazda put a hold on all repairs since the airbags the previously received was just a temporary fix and they are still waiting on the permanent solution.
Tl* takata recall. The contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and stated that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 17v012000 (air bags) and 16v593000 (suspension) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 17v012000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 mazda cx-7. The contact received a recall notification for the federal safety agency campaign number: 16v893000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2008 mazda cx-7. After the vehicle was started, the air bag warning indicator illuminated. In addition, the contact stated that an abnormal popping sound emitted from the front driver side wheel. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Vin tool confirms parts not available and parts distribution disconnect.
Tl* takata recall. The contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Mazda cx-7 recall 9716h. Rcvd recall notice in 10/2016 but no further notices & told in notice that parts were not available to correct the dangerous recall. Had no idea how disastrous this problem could be. Driving my cx-7 on old willets path, smithtown, ny on 2/3/17 @ approx. 6:30pm with my 4 children in the car, traveling less than 35 MPH when the right wheel came off the axle of the car. The wheel was the right side passenger side of car. The car then began to turn into oncoming traffic as a result of losing control of the car. Cars had to move out of my way as it was almost out of control. I feared for the life of myself and my 4 kids in the car. Thankfully I was able to luckily gain control of the car due to my 30+ yrs experience as a driver and force the car onto the shoulder of the right side of the road, sliding into dirt. The car skidded approx 75 feet on pavement. (photos attached) the cause of the accident was diagnosed by my mechanic as the ball joint and lower control arm of the car completely snapping/ breaking caused by erosion/corrosion, which is exactly what the recall is for. Car was towed as was not drivable. The tire cause damage to the axle wheel, and other parts of the car and engine as described by smith haven mazda, where car is currently being repaired. Had I been traveling at a higher rate of speed, this could have been a deadly matter and myself and 4 children could have been killed. I am so upset that mazda did not immediately notify their customers to completely stop using these cars due to the dangerous risk of death/crash. I no longer want to be an owner of this mazda and want to ditch this car for fear of what could have happened to my family; unacceptable safety notification by mazda. Had myself or children been killed or hurt, I would be suing mazda. Will mazda consider offering me any compensation on trading/selling this car?
Tl* takata recall. The contact owns a 2008 mazda cx-7. The contact stated that the air bag warning indicator remained illuminated while driving. In addition, while driving approximately 60 MPH, the steering wheel started to vibrate without warning. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 150,000. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v593000 (suspension), and 16v356000 (air bags) however the parts were not available within a reasonable time frame to schedule the recall repairs. The dealer did not give a specific date for when the parts would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact was not experiencing a failure. Vin tool confirms parts not available. Updated 03/17/17*lj updated 08/29/2017
Tl* takata recall. The contact owns a 2008 mazda cx-7. The contact stated that the air bag and the suspension warning light remained illuminated. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension) but stated that the part needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign numbers:16v356000 (air bags) and 16v593000 (suspension) but the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 mazda cx7. The contact stated that while driving approximately 20 MPH, a loud popping noise came from the front of the vehicle. Upon inspection it was discovered that the front driver side control arm had fractured. The vehicle was towed to an independent mechanic. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.
I have two active recalls that continue to be "incomplete" both are safety concerns
Takata recall: its been 6 months, and it's a real hardship with not being able to have front seat passengers in my primary automobile. I am in a carpool to drive my child and neighborhood children to school, and I have not been able to do so without having someone in the front seat. I also received a notice that the front suspension has a safety recall for lower control arms replacement, I received this notice in august with no further communication from mazda or my dealership. I'm disappointed with responses I get to my inquiries from my mazda dealership.
Front lower control arms.
Tl* the contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 12/21/16*lj updated 12/27/16.
Tl* the contact owns a 2008 mazda cx-7. The contact stated that the steering wheel was extremely tight and was difficult to maneuver left and right. The dealer indicated that there was a premature failure with the ball links associated with the lower ball joints. The driver side ball joints. Months later, the steering wheel was difficult to turn left and right again. The vehicle was taken to the dealer and they replaced the ball joints on both sides of the vehicle. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension) months ago, but the remedy and parts had not yet been supplied to the dealer. The dealer indicated that the two repairs were separate from the steering recall. The VIN was also included in the federal safety agency campaign number: 16v356000 (air bags). The failure mileage was not available. Parts distribution disconnect. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2008 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension) however, the part to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My mazda 7 SUV grand touring tire were wearing out at 10,000 miles I bring back to dealer because wheel shake when put on brakes and when doing 65 miles too their tire are goodyear 235/60/18 I need new tire at 24,000 mile that crazy I go dodge ram 2,500 and I get 70,000 mile.
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