We received the recall notice in august 2016 and no remedy has been made. This is ridiculous. Ball joints and lower control arms are replaced everyday - what's the dam hold up? I called the hotline twice today and was disconnected after being on hold. I guess I have to get my attorney involved with mazda and ngtsa.
2009 Mazda CX-7 suspension complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
Tl* the contact owns a 2009 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2009 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) for the passenger side air bag inflator and 16v593000 (suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2009 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2009 mazda cx-7. While driving approximately 10 MPH, the front passenger side suspension failed and caused the front passenger wheel to separate from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the lower control arm fractured. The vehicle was repaired. The manufacturer was notified. The VIN was unknown. The failure mileage was 78,000.
We were notified on the lower control arm recall in september. It's ridiculous that the replacement parts have not been made available. Why is mazda dragging their feet on a safety issue like this
Takata recall received airbag recall in july, warning me not to use the passenger seat, as of december 13, 2016 my vehicle has not been repaired. In october, I received a second safety recall for a potentially dangerous front suspension defect, again, no parts available to repair my car. I feel that my vehicle should be made safe now or I should be given alternate transportation until it is.
Tl* takata recall. The contact owns a 2009 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mazda recall #: 9516e / the federal safety agency recall #: 16v‑356 may 25, 2016 safety risk: an inflator rupture may result in metal fragments striking the vehicle occupants, resulting in serious injury or death. Mazda recall #: 9716h aug 10, 2016 safety risk: the vehicle may experience significant loss of steering control, increasing the risk of a crash. Both are recalls that state they may result in causing the vehicle to crash or cause serious harm to the occupants in the event of a crash. Both are listed as incomplete; remedy not yet available. The manufacture should have to correct these issues asap. The second states on the form mailed to our home "until this repair is performed, do not allow passengers to ride in the front passenger seat." how is that acceptable when they are aware of the issue? Thanks in advance for looking into these issues. My desired resolution is to take the vehicle asap to get them corrected.
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