Takata recall the federal safety agency #17v‑429; also recall the federal safety agency #16v‑593 (manufacturer recall #9716h) front suspension/steering recall. Attempted to obtain replacements at mazda in texas, was always told "parts unavailable". Recently attempted to obtain replacements in oregon, was also told "parts on order/unavailable." have not had any accidents related to these recalls, just difficulty obtaining replacement parts from several mazda service centers.
2011 Mazda CX-7 airbags complaints
Page 2 of 3: complaints 11 to 40 of 42, newest first, as owners wrote them.
Recall repairs not available .
Takata recall on august 30 2016 I was driving on the street breaking as I was approaching a red light when my 2011 mazda cx7 was rear ended and slid into another vehicle. My airbags did not deploy and I hit my head on the steering wheel. I received a letter in the mail today about a reacall with a bar code and numbers tk66253230. I do not have my police report they don't hand them out anymore in il where I live as they are electronic now but I can go to the police station and purchase one.
Takata recall - I was notified march 2017 that my vehicle was part of the recall campaign 16v‑356 and that passengers should not ride in my vehicle until the airbag was replaced. Now it appears that recall was superceded by another, campaign 17v‑429, but mazda does not show my vehicle included when I key in the VIN online or call their customer service number 800 222-5500. The airbag has not yet been replaced and I want the work done asap. My husband refuses to ride in the vehicle and the wait for repair has been unacceptable. I understand that vehicles in zone a are currently being repaired. My vehicle was first registered in california and I lived there up until a short time ago when I moved to oregon. I believe the humidity in eureka (my former home) may have affected the airbag and think my vehicle should still be part of this campaign for replacement. No one at mazda or the federal safety agency can explain why my vehicle was included in the first recall campaign and not the second if the problem has not been rectified. The federal safety agency customer service rep said that I may get a letter in the future about the recall, but at present her database did not list it. I don't think this is an appropriate response. If the vehicle is dangerous, it needs to be repaired and I have waited long enough for that to happen. If I, or anyone else in my vehicle is hurt or killed because of this negligence, there will be legal action taken.
Takata recall I received notice of the recall. I called a mazda dealership to schedule the replacement of the takata airbag. I was told I had to wait until I receive a second notice.
Tl* the contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v593000 (steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Momentum mazda (49811 wilkinson blvd, gastonia, nc) was contacted and confirmed that the parts were not available for southern states due to northern states having priority. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 11/02/17*lj updated 7/16/18*jb
Takata recall- received notices that new inflator is ready to be installed and must take to dealer to replace, no local dealers have the part or know when they will get it, so it is impossible to have it replaced or be notified when parts are available
Tl* the contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. The VIN was invalid. Updated 07/13/17
Tl* takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was called and the contact left voice messages. The manufacturer was made aware of the failures. The manufacturer advised the contact to make an appointment with the dealer. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
Tl* the contact owns a 2011 mazda cx-7. The contact received a recall notification for the federal safety agency campaign number: 16v356000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2011 mazda cx-7. Consumer writes in regards to replacement parts not available to repair passenger airbag inflator and front lower control arm ball joint recall notices. Consumer has another vehicle complaint in artemis.
Tl* the contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I was notified in july of 2016 that my vehicle was recalled due to a defective airbag. I live in florida where temperatures and humidity are very high, so I am in a high risk area for a defective airbag. I checked with my dealer today - they are still awaiting replacement airbags. It is of utmost importance that you remedy this problem, as I am planning a long distance trip this xmas and I have notified my mazda dealer of this.
Tl* takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v593000 (suspension) and 16v356000 (air bags). The dealer was unable to determine when the manufacturer would supply the parts for several months. The manufacturer was uncertain as to when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect.
"takata recall" my car has been under recall since may 2016. By manufactors direction, I should not use the car because of danger to passingers. We are a 2 person family, and this is our only transport. Five (5) months has put a serious strain on us. I believe this defect should have been solved in a more timely manner.
Tl* the contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 mazda cx7. The contact received notification of the federal safety agency campaign number: 16v356000 (air bags) but the part was not available for the recall remedy. The contact had not experienced a failure however was concerned for their safety. The manufacturer was not notified of the issue due to the contact not being able to speak to a representative. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). For months, the dealer was unable to determine when the parts would be supplied to the dealer. The dealer also indicated on three occasions that they would provide a loaner vehicle, but the contact never received one. The manufacturer was contacted numerous times and was unable to provide a time frame that the parts would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts not available.
Takata recall I received a letter in july, 2016 informing me of the recall and asking me to wait until further notice from mazda. They suggested I not have anyone ride in the passenger seat until repaired. I called mazda dealer 10-18-16 and still do not have parts. That suggestion is not tenable and what about the danger to the driver? I feel this is an unreasonable amount of time to wait for this recall to be taken care of and repaired. Thank you.
Tl* takata recall. The contact owns a 2011 mazda cx7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension) but the parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact made several calls and was placed on hold with no confirmation on when an appointment may be scheduled. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v356000 (air bags). The part do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign number: 16v356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
We received the july 2016 recall notice from mazda for our vehicle. It states: "until this repair is performed, do not allow passengers to ride in the front passenger seat." in reviewing the recall information on your website, it says that the propellant (ammonium nitrate) can become unstable and cause a possible rupture. How can this occur only on the passenger side and not also the driver side of the same vehicle? Shouldn't the car be parked and not driven until the repair is complete?
Tl* the contact owns a 2011 mazda cx-7. The contact received notification of the federal safety agency campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the remedies for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 mazda cx-7. The contact stated that the recall notice for the federal safety agency campaign number: 16v356000 (air bags) was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall" issued may 25, 2016 and we were just notified august 12, 2016. Remedy not yet available and mazda suggest the vehicle should not be driven. We have not had an accident yet, but if we do, how can we not drive a car that we own?we have to work to pay bills. How many months, and/or deaths, until a remedy is available?
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