Mazda never got back to me concerning the lower control arm recall. It's been over a year and can't get any answer. Called mazda at 702 784-1100 several times.don't remember when initially contacted.
2011 Mazda CX-7 steering complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Manufacturer recall number: 9716h summary: water may enter the front suspension ball joint fitting. Driving on roadways during the winter months in areas that use roadway salts can lead to salt and water intrusion into the ball joint, causing corrosion, which can result in looseness of the ball joint in the fitting. As a result of the looseness, a rattle may occur at the lower control arm ball joint. After extended operation in this condition, in the worst case the ball joint and lower control arm may separate. Safety risk: the vehicle may experience significant loss of steering control, increasing the risk of a crash. Remedy: dealers will replace the lower control arms. As of date, I have not received any communication as to when the lower control arms will be replaced on my vehicle.
Waiting on repair parts from aug 2016 recall notification.. Aug 10,2016 manufacturer recall number-9716h the federal safety agency recall number-16v‑593 recall statusrecall incomplete, remedy not yet available as a result of this looseness, a rattle may occur at ball joint of lower control arm. After extended operation in such condition, the ball joint and lower control arm may separate, causing a loss of steering control and increasing the risk of a crash. It has been 8 months since being notified and they still have not received the replacement parts to repair this issue.
The steering is out of control, could not park straight and signal light when turning does come off when steer the car. Hard to drive the car straight very dangerous when hitting the road slow down bump. The shock absorb is stock since less than 30 miles should be replaced as recalls. Front light bulb went out. This car current miles is only 53,500. Local mazda dealer says recall for steering column replacement has not send by mazda manufacturer. Who can get this steering resolve I am very concern and did not want to get accident.
Recall date of august 10, 2016.I received notice from mazda north american operations that my car is subject of this front lower control arms. To date january 11, 2017 I have not received another notification from mazda informing me that replacement parts are available. I believe this time period of 158 days is beyond a reasonable amount of time to have made the notice for bringing in the vehicle for repair. I expect that I will be contacted to set an appointment for that repair within the next 30 days.
"takata recall" issued may 25, 2016 and we were just notified august 12, 2016. Remedy not yet available and mazda suggest the vehicle should not be driven. We have not had an accident yet, but if we do, how can we not drive a car that we own?we have to work to pay bills. How many months, and/or deaths, until a remedy is available?
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