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Mazda CX-7 door locks problems

13 of the 1,134 owner complaints about the Mazda CX-7 describe doors won't lock, open or latch, most of them for the 2011 model year.

owner complaints
13
worst model year
2011
typical mileage
80,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2012
    1
  • 2011
    5
  • 2008
    3
  • 2007
    4

Often reported together

Fire or smoke 2Headlights 1

What owners say

Filed May 18, 2026 · Airbags, Suspension · IL

My wheel on front driver's side is wobbly and I just decided to look up for any recalls and I'm lucky we didn't have a major accident I drive the interstate almost daily also I want to report that my door handles have had to be replaced 6 times since we've bought the car in 2019

Filed Jun 24, 2020 · Body, Lights · SC

Every since I first purchased my car, my door handles are very loose, I've had to get the driver one fixed and it's loose again. It causes me to not be able to use that door. All my windows will not go up once I put them down and they are also making noises. My headlights are dimmer from when I first purchased the car, and I have to keep replacing them because they keep going out.

Filed Apr 7, 2020 · Body, Engine · 140,000 miles · TX

We bought the vehicle used from a car dealership called heavy foot motors in san antonio tx. The very next day, the vehicle started smoking from the hood, exhaust, and smoke came through the air vents. My wife going about 5-10mph while making a turn in a residential neighborhood when the smoking started. We towed the vehicle to the dealership and explained what happened. Their mechanic took the vehicle and had it for three weeks. I picked the vehicle up and made it maybe 5 minutes down the road, and the vehicle did the same thing. So I had the vehicle towed back to the dealership again and it is currently there as of 4/4/2020. My safety concern is that there is smoke coming out of the engine, exhaust, as well as through the AC vent and going into the vehicle. Also, when I went to install my children's seat belt we realized the back seats seat belts do not lock to secure a carseat. That is a major safety concern for me. Also, upon purchase I realize there was no driver side door handle. We agreed in purchase contract that the dealership would put one on if I purchased it. I just found it strange how you could sell a car from a dealership without a driver side door handle. That is a huge safety concern incase something were to happen and that was the only door to open from the outside. I also realize now that the trunk does not open, the door will not open. I will be getting a copy of their mechanic's report where he stated that it is his professional opinion that the vehicle was sold in this condition. I have requested a refund which initially,( verbally) I was told we would get if it in fact was sold in that manner but now they have backed out of that.

Filed Oct 11, 2018 · Body · 72,000 miles · VA

Automatic door lock system locked all doors and would not release. There is no mechanical over ride and the drive was trapped in the car. After attempting release multiple times the lock released and the driver could exit by climbing over the center console and exiting the passenger door. When outside the car and attempting to unlock it the door handle fell off. If this had been an emergency or a car fire the driver would have died. This isn't the first time this happened to a mazda cx7 because there is a utube procedure to fix the problem. Mazda needs to recall these vehicles and fix the problem with a mechanical over ride procedure. I don't know if the cx5 and cx9 have the same problem but my guess is yes. The vehicle was stopped in store parking lot. The vehicle had not been in ab accident.

Filed Jul 17, 2018 · Locks · 70,000 miles · NC

Tl* the contact owns a 2007 mazda cx-7. While attempting to exit the vehicle, the front passenger door locking mechanism malfunctioned and the door could not be unlocked from inside or outside of the vehicle. The contact stated that the rear driver's door was also locked and could not be opened. The vehicle was taken to the local dealer (mazda of new bern, 1715b us-70, new bern, north carolina) who was able to pry the doors open and diagnosed that the locking mechanism cables failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.

Filed Nov 10, 2017 · Airbags, Body · CA

Takata recall and horn and passenger door lock. I took my car in for the suspension recall and air bags to galpin in van nuys ca. I got the car back and the suspension was done but not the passenger air bag. The reason from the mazda service mgr was since my passenger door is broken ( the lock) he could not open the door so he did not work on the air bag. I can not afford the 200.00 that it will take to fix and replace my passenger door lock. I feel that I should have my door fixed by mazda and then do the repair work on the recalled air bag. The door lock just broke on its own and I paid cash for my car brand bmw from galpin. Also I was driving on the freeway and all of a sudden my mazda emblem in the center of the steering wheel blew off and landed in ny lap!! I was not using the horn. I now have no horn and have looked at the fuse and everything else and no one seems to know what happen here. You can see that my mazda emblem is broken all the way around this piece?? Someone said that since there is an air bag in the steering wheel I need to buy a new steering wheel? Really? I am a senior on my social security retirement ..I am not able to have these problems fixed at hundreds an hundeds of dollars. However if my air bag has a recall and they didn't fix it since my door lock is broken and they couldn't open the door. What would you suggest I do? Please contact me with any info you have at [xxx] or email at: [ xxx] thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).?

Filed Oct 17, 2017 · Airbags, Electrical · 80,000 miles · OH

Tl* the contact owns a 2008 mazda cx-7. The contact stated that each time the vehicle drove over a bump in the road, the radio independently turned on or off. The contact also stated that the door locks failed to remain locked. The vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign numbers: 17v429000 (air bags) and 16v593000 (suspension); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown mazda dealer in columbus, oh and was informed that the remedy part was not available for the repair. The manufacturer informed the contact that they could not do anything about it and did not offer further assistance. The failure mileage was 80,000. Parts distribution disconnect.

Filed Mar 12, 2016 · Body · 55,000 miles · TN

Three door latch screws on the driver's front door came completely out and were missing when I discovered the problem. The door would not close tightly and wind noise could be heard when driving. There was a recall on mazda 6 vehicles with exactly this same problem. Also, the screws on the other 3 doors were not tight and I had to tighten them. The problem was discovered while the cx7 was parked in the driveway.

Filed Jan 27, 2015 · Engine, Fuel system · 87,177 miles · CA · fire

On sunday, january 4, 2015, I was driving my 2008 mazda cx-7 and I stopped at a stoplight. When I tried to take off when the light turned green, my car hesitated and when I pressed on the gas peddle a little more, it still hesitated then finally took off. All of a sudden, I heard an extremely loud popping noise, and then thick, heavy white smoke started to come out of the tailpipe. The white smoke then started flowing out from under the hood, and it started to come into the car through the air vents. When I tried to pull over and put the car in park, it wouldn't shift into gear, so I pushed the parking break, and it finally stopped. I got out of the car and when I went to grab my purse, I saw fire coming through the bottom air vents ( the ones that blow air on your feet) so I grabbed my purse as quickly as I could, and ran away from the car. Then, I saw part of the engine fall out of the bottom of the car, on fire, and burn into the street. About 5 seconds later, the whole entire car burst into flames. All of the doors were closed, but the intensity of the fire blew both of the passenger side doors open, and blew out all of the windows (including the sunroof, which was closed at the time). When the firefighters finally put the fire out, the car was still smoldering and everything inside was melted. The steering wheel, the seats, the door handles, the mirrors, everything. The fire was so strong that it blew the hood back onto the windshield. All that is left of the car, is just the metal frame, and the engine. The car has a 4 cylinder engine with a turbo feature on it. I believe that is what caused the fire and made the loud popping sound initially.

Filed Apr 1, 2014 · Locks · 15,000 miles · IL

Tl* the contact owns a 2011 mazda cx7. The contact stated that the doors automatic lock system failed and they do not lock automatically. The door can only be locked manually. The dealer reprogrammed the door lock system; however, the failure was not corrected. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 5,000 and the current mileage was 28,500.

Related recalls

No recalls on record for this model year.

Questions about the Mazda CX-7 door locks

Which Mazda CX-7 years have doors won't lock, open or latch problems?

The model years with the most reports are 2011 (5 complaints), 2007 (4 complaints) and 2008 (3 complaints).

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