The contact owns a 2010 Mazda CX-9. The contact received notification of the federal safety agency Campaign Number: 19V782000 (Air Bags). The contact called the dealer and was advised to tow the vehicle to the dealer for the recall repair. The contact stopped driving the vehicle due to the recall. The contact attempted to call the dealer for an alternative mode of transporting the vehicle to the dealer, but the calls were not returned. The manufacturer was contacted, and the contact was referred to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
2010 Mazda CX-9 airbags problems
18 complaints (9% of all complaints for this car). Typical mileage when it fails: 70,000. 2 crashes reported.
- owner complaints
- 18
- of this car's complaints
- 9%
- typical mileage
- 70,000
- crashes
- 2
- recalls
- 4
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Mazda CX-9 airbags problems in other years
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1‑800‑222‑5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Recall number 19V782000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1‑800‑222‑5500, Option 4. Mazda's number for this recall is 1317F.
Recall number 18V717000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 1317F.
Recall number 18V018000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
Recall number 17V429000 · Recall details
Related investigations
Inadvertent Curtain Air Bag Deployment
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE19-006) on May 2, 2019 to investigate two Vehicle Owner Questionnaires (VOQs) and Early Warning Reporting data related to allegations of inadvertent deployment (IAD) of side curtain airbags in Model Year (MY) 2010 through 2013 Mazda CX-9 vehicles. ODI sent an Information Request (IR) to Mazda North America Operations, LLC. to gather information about the alleged defect in the subject vehicles. In the 20 months since opening the PE, ODI has received three additional VOQs. To date, there have been a total of 11 IAD incidents within the identified population of 104,360 vehicles. Of the 11 incidents, no serious injuries were reported. The last known incident occurred in December 2020.Mazda's response to ODI's IR letter identified the root cause as a manufacturing issue of the Bosch SMG076 Roll Rate Sensor within the Restraint Control Module (RCM). During the manufacturing calibration process, small particles may be generated that could affect roll sensor capacitance, which could lead to a loss of curtain airbag protection or an erroneous deployment command. On November 19, 2012, a revised Roll Rate Sensor calibration process was launched, establishing a clean point for the issue. In its responses to ODI, Mazda has assessed the condition as a low risk to motor vehicle safety, with low incident frequency not warranting action. Any RCM data indicating a malfunctioning Roll Rate Sensor will result in the illumination of the airbag warning light. In the event of an erroneous curtain airbag deployment, there is no contact with properly seated occupants. Additionally, the condition is not affected by deterioration or wear, and known incidents established a random pattern of occurrence.During the investigation, ODI examined the injury risk to vehicle occupants from curtain airbag deployments. It was determined that the subject vehicles do not pose a substantial risk to out of position occupants, as testing data falls within Technical Working Group (TWG) reference values. Modeling simulation based on data provided by Mazda for properly seated occupants during static and dynamic airbag deployments indicated sufficient head clearance and no risk of brain injury. ODI analysis reveals that inadvertent deployment incident rates of curtain airbags in the subject vehicles are low through approximately ten years in service. Incident frequency does not meet values warranting recall action, but rather align closely with baseline frequency of general inadvertent deployments which are known to occur in rare driving conditions. Additionally, warranty analysis of RCM failures resulting in a loss of curtain airbag protection revealed low claim rates.Based on the analysis conducted, this investigation has been closed. The closing of this investigation does not foreclose the Agency from taking further action, if warranted, or the potential for a future finding that a safety-related defect exists, based upon additional information the Agency may receive.The five ODI complaints cited above can be reviewed at under the following identification numbers: 10905492, 11165925, 11270089, 11310044, 11385219.
PE19006
What 2010 Mazda CX-9 owners say
Most recent owner complaints, unedited.
Driving vehicle less than 5 MPH, in line, after picking up kid from school. All side curtain air bags exploded/deployed, for no reason. Vehicle was not hit. Other drivers heard and witnessed the explosion/deployment of the airbags. Pulled car to side as best as possible, as the airbag curtains completely blocked the side windows.
Air bags did not deployed and we [xxx] [xxx] people on back of driver seats at the time of the accident....[xxx] had a surgery face wa open 7/3 of and inch on face [xxx] had a tbi to hematoma surgery of the brain ect will send you paper work on both surgerys information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* takata recall. The contact owns a 2010 mazda cx-9. The contact received notification of the federal safety agency campaign number: 18v717000 (air bags). The manufacturer stated that the part was not available and did not know when it would arrive. The dealer was not contacted. The contact had not experienced a failure. Parts distribution disconnect. *tt consumer stated there was no failure.
Takata recall I have been promised a remedy and nothing had happened yet. I was even asked to get in for a maintenance and they've told me (2ce that day) were going to change the part but nothing had happened yet. This is unacceptable.
2010 mazda cx 9. Consumer writes in regards to defective takata inflator. *ld updated 10/23/2017
The weight sensor for the front seat is defective. My son is 105 lbs. He has just started sitting on the front seat. I notice that the "air bag off" light keeps going on and off while the car is in motion. According to the manual, the weight limit is 66 lbs above which the passenger airbag should be active. Manual states the weight on page 2-45 and also on other pages.
Tl* the contact owns a 2010 mazda cx9. The contact received notification of the federal safety agency campaign number: 16v356000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle's indicators showed that all systems were functioning correctly; however, the air bags and seat belts were malfunctioning. While driving approximately 65 MPH, the contact struck a barrel and the front end of the vehicle became detached. The contact struck the steering wheel and dashboard. The air bags did not deploy. The contact received injuries to the head and chest, but did not require medical attention. A police report was not filed. The vehicle was repaired; however, the air bag repair was not provided due to parts unavailability. The approximate failure mileage was 18,000. The manufacturer was made aware of the failures. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 mazda cx-9. The contact received notification of the federal safety agency campaign number: 16v356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue the contact had not experienced a failure. Vin tool confirms parts not available. Updated 05/31/17*lj
Tl* takata recall. The contact owns a 2010 mazda cx-9. The contact received notification of the federal safety agency campaign number: 16v356000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Questions about the 2010 Mazda CX-9 airbags
Does the 2010 Mazda CX-9 have airbags problems?
Owners have filed 18 complaints about the airbags of the 2010 Mazda CX-9, 9% of all its complaints.
At what mileage do 2010 Mazda CX-9 airbags problems start?
The typical (median) mileage in owner complaints is 70,000 miles.
Was there a recall on the 2010 Mazda CX-9 airbags?
Yes, 4 recalls: 19V782000, 18V717000, 18V018000. Check your VIN to see if your car still needs the free repair.
What year does the Mazda CX-9 have bad airbags?
The Mazda CX-9 model years with the most airbags complaints are 2008 (28 complaints), 2012 (23 complaints) and 2011 (22 complaints).
Other 2010 Mazda CX-9 problems
Brakes 91Engine 27Transmission 23Suspension 16Acceleration 9Body 6Electrical 6Lights 4Steering 4Wheels 4Driver assistance 3Seats 3Fuel system 2Visibility 2Locks 1Seat belts 1Tires 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2010 Mazda CX-9?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history