My driver and passenger side curtain airbags randomly deployed without a collision. Thankfully I was at a stop sign when this happened. If it happened while I was driving, I’m sure I would have wrecked and could possibly be dead. It was loud! I thought I’d been shot or that I’d driven over a bomb. We did take the car to someone that’s certified in airbags and it was stated that this was due to a manufacturer’s defect. I also have lots of pictures. There was no warning when the airbags deployed. Mazda is refusing any responsibility due to the car being outside of the warranty.
2012 Mazda CX-9 airbags problems
23 complaints (10% of all complaints for this car). Typical mileage when it fails: 75,000. 2 crashes reported.
- owner complaints
- 23
- of this car's complaints
- 10%
- typical mileage
- 75,000
- crashes
- 2
- recalls
- 3
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Mazda CX-9 airbags problems in other years
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1‑800‑222‑5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Recall number 19V782000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1‑800‑222‑5500, Option 4. Mazda's number for this recall is 1317F.
Recall number 18V717000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V‑012.
Recall number 17V457000 · Recall details
Related investigations
Inadvertent Curtain Air Bag Deployment
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE19-006) on May 2, 2019 to investigate two Vehicle Owner Questionnaires (VOQs) and Early Warning Reporting data related to allegations of inadvertent deployment (IAD) of side curtain airbags in Model Year (MY) 2010 through 2013 Mazda CX-9 vehicles. ODI sent an Information Request (IR) to Mazda North America Operations, LLC. to gather information about the alleged defect in the subject vehicles. In the 20 months since opening the PE, ODI has received three additional VOQs. To date, there have been a total of 11 IAD incidents within the identified population of 104,360 vehicles. Of the 11 incidents, no serious injuries were reported. The last known incident occurred in December 2020.Mazda's response to ODI's IR letter identified the root cause as a manufacturing issue of the Bosch SMG076 Roll Rate Sensor within the Restraint Control Module (RCM). During the manufacturing calibration process, small particles may be generated that could affect roll sensor capacitance, which could lead to a loss of curtain airbag protection or an erroneous deployment command. On November 19, 2012, a revised Roll Rate Sensor calibration process was launched, establishing a clean point for the issue. In its responses to ODI, Mazda has assessed the condition as a low risk to motor vehicle safety, with low incident frequency not warranting action. Any RCM data indicating a malfunctioning Roll Rate Sensor will result in the illumination of the airbag warning light. In the event of an erroneous curtain airbag deployment, there is no contact with properly seated occupants. Additionally, the condition is not affected by deterioration or wear, and known incidents established a random pattern of occurrence.During the investigation, ODI examined the injury risk to vehicle occupants from curtain airbag deployments. It was determined that the subject vehicles do not pose a substantial risk to out of position occupants, as testing data falls within Technical Working Group (TWG) reference values. Modeling simulation based on data provided by Mazda for properly seated occupants during static and dynamic airbag deployments indicated sufficient head clearance and no risk of brain injury. ODI analysis reveals that inadvertent deployment incident rates of curtain airbags in the subject vehicles are low through approximately ten years in service. Incident frequency does not meet values warranting recall action, but rather align closely with baseline frequency of general inadvertent deployments which are known to occur in rare driving conditions. Additionally, warranty analysis of RCM failures resulting in a loss of curtain airbag protection revealed low claim rates.Based on the analysis conducted, this investigation has been closed. The closing of this investigation does not foreclose the Agency from taking further action, if warranted, or the potential for a future finding that a safety-related defect exists, based upon additional information the Agency may receive.The five ODI complaints cited above can be reviewed at under the following identification numbers: 10905492, 11165925, 11270089, 11310044, 11385219.
PE19006
What 2012 Mazda CX-9 owners say
Most recent owner complaints, unedited.
Tl* the contact owns a 2012 mazda cx-9. The contact stated that while driving over a speed bump at approximately 5 MPH both the front and rear driver side and passenger side curtain airbags had erroneously deployed with out any impact occurring to the vehicle. During the incident both the front and passenger side seat belts had also activated and deployed to secure the occupants. The vehicle was taken to the local dealer joe maus mazda located at 6735 e independence blvd, charlotte, nc who replaced the airbags and seat belts. The cause of the failure was not determined. The manufacturer was notified of the failure. The front passenger and driver both sustained minor neck and back injuries during the incident. The failure mileage was 126,417.
Takata recall" this is in relation to curtain airbags deploying without warning or impact to the vehicle. There was no accident involved. Traveling down the freeway and the curtain airbags deployed.
Airbag safety recall, transmission switch failure, throttle body failure, brake failure
Takata recall - failure to replace in a timely manner and prevented from carrying passengers in the front passenger seat of the car. Cannot sell / trade this vehicle until the bag(s) is / are replaced.
Takata recall - I've received 3 recall notices, but mazda says parts are still unavailable for the repairs. This is unacceptable for a life-threatening recall issue.
Tl* takata recall. The contact owns a 2012 mazda cx-9. The contact stated that the federal safety agency campaign number: 17v429000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification before march of 2017. The dealer (ferman mazda of brandon, 9809 e adamo dr, tampa, fl, 33619) stated that the parts were unavailable for repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 mazda cx-9. The contact received notification of the federal safety agency campaign number: 17v457000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
"takata recall" received back in march 2017 the safety recall for passenger air bag inflator replacement - safety recall 0717a / the federal safety agency 17v012. Two additional times we contacted, by phone, mazda / dealer to request repair of the defect-free of charge-"within a reasonable amount of time" and have no results so far. On august 21st, 2017 we received "auto airbag settlement" notice. What is considered to be "within a reasonable amount of time"? What should be done to resolve this issue from this point on?
Passenger air bag inflators replacement - safety recall 0717a the federal safety agency 17v02 has not been replaced and I am going on long trip saturday and asked local dealer multiple times for help. No accident has occurred. I just need it fixed prior to saturday's trip
Questions about the 2012 Mazda CX-9 airbags
Does the 2012 Mazda CX-9 have airbags problems?
Owners have filed 23 complaints about the airbags of the 2012 Mazda CX-9, 10% of all its complaints.
At what mileage do 2012 Mazda CX-9 airbags problems start?
The typical (median) mileage in owner complaints is 75,000 miles.
Was there a recall on the 2012 Mazda CX-9 airbags?
Yes, 3 recalls: 19V782000, 18V717000, 17V457000. Check your VIN to see if your car still needs the free repair.
What year does the Mazda CX-9 have bad airbags?
The Mazda CX-9 model years with the most airbags complaints are 2008 (28 complaints), 2012 (23 complaints) and 2011 (22 complaints).
Other 2012 Mazda CX-9 problems
Brakes 143Engine 26Transmission 18Acceleration 11Suspension 9Steering 7Electrical 5Fuel system 4Lights 3Driver assistance 2Seat belts 2Visibility 2Body 1
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