The issue is the steering colomn. There is a bolt that comes loose when driving on "irregular roads". my safety was at risk because if this bolt decided to come out i would not have control of the vehicle. I was told that the steering wheel would disconnect from the steering colomn or the steering wheel would completly detatch. The problem was confirmed and inspected by the Mazda dealership. No warning messages appeared on the dash, only notable symptom was an intense clunking sound coming from behind the steering wheel.
Mazda CX-9 harsh shifting problems
13 of the 1,496 owner complaints about the Mazda CX-9 describe harsh or hard shifting, most of them for the 2008 model year.
- owner complaints
- 13
- worst model year
- 2008
- typical mileage
- 29,000
Is there a fix? No recall or service bulletin covers this area of the car yet.
By model year
- 20221
- 20191
- 20181
- 20171
- 20151
- 20121
- 20101
- 20091
- 20085
Often reported together
What owners say
While I have not been involved in an accident yet, I have discovered an issue that is believed to be the same issue that other models are covered under a recall, yet for some reason my VIN is not included. The bulleting reference number is 02-001/20 that covers MAZDA 2016-2020 CX-9 models. I have a 2018 CX-9 touring that is exhibiting the exact action of the recall which is "creaking noise from front lower arm bushing/clunking noise from front shock absorber coil spring when driving over bumps". It is only getting worse as time goes on. I am confused as to why some vehicles would be included in this recall yet my year model is experiencing the same issues but is not covered under the recall. I don't know if people are not reporting it, which is why I am filling out this report today.
The front end especially on the drivers side front suspension. The noise seems to be coming from the control arms and ball joints area. I have reported this to the dealership many times since purchasing the vehicle new. They continue to say that there is no issue but the noise is not going away. I believe it is associated with this TSB but no recall has been made. I am very concerned as the steering feels looser than usual and may cause an accident. TSB 10170655 - DESCRIPTION Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). The noise occurs when the road surface is wet or after the vehicle has been washed. The noise becomes more noticeable as the bumps get higher. The creaking noise is caused by the front lower arm bushing (A) making a stick-slip noise during wet road conditions. 2. A clunking noise from the front coil spring when driving over bumps. The clunking noise is due to stick- slip between the front strut bearing (B) and the coil spring (C). 3. A popping noise from the bump stopper (D) when driving through gutters.
Sometimes the blind signal works sometimes it doesn't sometimes it blinks on the screen and when switching lanes, brakes keeps going out ball joint keeps popping hard shift or knock in reverse and when placed in park had repair done several times. Dvd wires keeps going out/shortage m. Sometimes seat belt blinker work and sometimes it doesn't
Knock or hard shift in park as well as in reverse keeps burning oil had everything flushed replaced all fluids valve cover gaskets spark plugs etc
Every time I stop I hear a clunk sound from front suspension and also when I'm at a dead stop them I go I hear the clunk sound .I also here that noise in the rear suspension I'm worried cause I don't want something bad happen to my wife and my 8month old daughter and 9 yr old daughter while I'm deployed
The transmission occasionally would make a clunk sound when shifting from n to d. This problem has been going on since the car was bought.
After changing gears, 4th to 6th, the car start making hard shifting, ratling. This sound, goes and came in time to time.
In motion, after accelerating, I let up off the gas after reaching 60mph on the freeway and there is a clunking sound accompanied with a jerk coming from the rear end of the vehicle. After slowing, when I lightly step on the gas to maintain a speed it has the clunking sound accompanied by a jerk as well.
There was first a whining sound from the transmission especially during coasting. It progressively got worse making a metallic clunking sound. Dealer says it is a bad transfer case (ptu) which is not covered by ssp92. Otherwise this repair would have been completed by mazda. Repair estimate is $1315.
Related recalls
No recalls on record for this model year.
Questions about the Mazda CX-9 harsh shifting
Which Mazda CX-9 years have harsh or hard shifting problems?
The model years with the most reports are 2008 (5 complaints), 2009 (1 complaints) and 2010 (1 complaints).
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