The vehicle does not slow down or reduce speed until the brake pedal is pressed at least 1/5 of the way down when using cruise control. The brake light turns on, but the car continues to accelerate.
2024 Mazda CX-90 Plug-In Hybrid: adaptive cruise control problems
10 of the 95 complaints about the 2024 Mazda CX-90 Plug-In Hybrid describe adaptive cruise control problems.
- owner complaints
- 10
- of this car's complaints
- 11%
- recalls
- 0
Adaptive cruise control problems by model year
- 20251
- 202410
What owners say
Mazda Radar Cruise Control - while on [XXX] and passing a truck that is in the right-hand lane, especially on curves, my CX-90 PHEV system brakes, but there is no vehicle in front of me. It has difficulty determining what is in front as opposed to on the side, especially through curves. This happened more than once. I almost got rear-ended due to this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On July 15, 2024 this vehicle at 50 mph on cruise control suddenly flashed white warning words indicating problems with the cruise control and immediately thereafter started flashing “hybrid malfunction” and to return to service dealer. At the time of the hybrid malfunction warning which was right after the quick cruise control warning, the engine operation, specifically the gas pedal no longer delivered power to vehicle, either electric or gas. Additional warning was to pull off to the side and stop and turn off vehicle. This occurred and vehicle was pulled to the side put into park and turned off. Waited approximately 3 to 5 minutes and restarted the engine which started in gas with no electric although there was electrical charge on the battery. Was able to continue to our final destination approximately 15 minutes later and no more than 10 miles driven. Hybrid malfunction was still visible on the dash to include the warning stating that vehicle needed to go to the service department. Approximately an hour later, vehicle was turned on again with the same warning about the hybrid malfunction, however, engine started in electric. Drove vehicle to dealership and stated what happened. Dealership the next day stated that this was a phantom code known by Mazda, but no problems associated with the code. Vehicle picked up per service advisors request two days later. Mazda dealership stated that headquarters had eyes on this particular vehicle. A day later after the pick up Mazda dealership requested vehicle be brought back for a “DC box” repair. Dealership stated this process would take a week or thereabouts to replace this component. Vehicle currently in dealership service.
When cruise control is active but slower than set speed vehicle will full throttle acceleration to get to set speed creating a situation where loss of control of the vehicle partially occurs. If this happened in wet or winter conditions loss of vehicle control is very possible.
When using adaptive cruise control on multiple lane highways/freeways the vehicle detects other cars/trucks that are in other lanes as being in your lane. (Shows on the dash display as in your lane). This fools the vehicle into believing it needs to make an emergency brake as a vehicle is in your lane and a crash is imminent when no such maneuver is necessary. This could cause a rear end crash or loss of control of the vehicle when it brakes unexpectedly with no real world cause. This has been an issue since vehicle is owned (July 2023) it is also widespread with this specific model [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting a safety problem with the adaptive cruise control feature of my 2023 Mazda CX-90. The adaptive cruise control system does not detect the lanes correctly and applies the brakes unnecessarily, even when there are no cars in front of me. This happens especially on curves and when there are trucks on other lanes. This is very dangerous and I have been close to be rear-ended several times. I do not feel safe driving this car with this feature on. I haven't contacted my dealer, but it seems to be a well known issue for many owners. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This vehicle at highway speeds will suddenly brake when intuitive cruise control is engaged. It mainly does this when the hwy is not straight and there is a vehicle ahead in a different lane or if there is a concrete median on either side. It’s not safe to be going 70-78mph and have your vehicle brake and bring speed down to 50-60. I’ve had intuitive cruise control on 3 other vehicles and none of them did this. Vehicles following become upset when vehicle brakes with no vehicle ahead of us. Also, it’s a danger of being rear ended or causing a road range incident when someone behind you thinks you are brake checking them.
while passing a truck that is in the right hand lane, adaptive cruise control will pick up a vehicle straight ahead and hit the brakes hard. Issue - there is no vehicle in front of you. Almost got rear ended due to this issue.
Drive on freeway with Mazda Radar Cruise Control engaged. When the road curves slightly, the radar picks up the car in the right lane next to me as a car in front of me and slams the brakes. It’s a dangerous situation when the traffic is moving at least 65 miles per hour.
When radar cruise control is on, the car sometimes brakes hard totally unexpectedly when it’s about to overtake to a slower-moving vehicle in the adjacent right lane, and despite the fact that the CX-90 does not have any vehicle directly in front of it in its lane. This happens quite regularly at highway, when I am guetting within 100-200 ft of a semi located on the adjacent right lane, even when the road is at right. I almost got rear ended at 75mph by another vehicle because of that, as they did not expect my car to brake while overtaking a semi at that speed with no car in front of me. Very dangerous and needs to be fixed by Mazda.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2024 Mazda CX-90 Plug-In Hybrid adaptive cruise
Is adaptive cruise control problems a common problem on the 2024 Mazda CX-90 Plug-In Hybrid?
10 of 95 owner complaints about the 2024 Mazda CX-90 Plug-In Hybrid (11%) mention adaptive cruise control problems. The model year with the most reports is 2024.
Is there a recall or service bulletin for this on the 2024 Mazda CX-90 Plug-In Hybrid?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Mazda CX-90 Plug-In Hybrid
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