My 2007 mazda5 power steering stopped worked abruptly while turning on a major highway. The sudden change in steering nearly caused an accident. I checked the ODB reader for codes but none were present. Then it happened again the next day in a similar situation, the power steering shut off but this time we were able to see the dash light for the power steering failure come on. It kicked back in a minute later. Again no codes in the scanner. Upon researching how to fix this issue my search revealed that 2007-2009 Mazda 5s have a recall for this exact critical failure. My next step was to call the local dealership to schedule a fix, however they told me that our specific vehicle (according to the VIN) was not under that recall, regardless of the vehicle doing precisely what was recalled. Please review the recall if you can, this is likely affecting more vehicles than Mazda is admitting to and is extremely dangerous.
2007 Mazda MAZDA5 steering problems
21 complaints (34% of all complaints for this car). Typical mileage when it fails: 67,189. 1 crash reported.
- owner complaints
- 21
- of this car's complaints
- 34%
- typical mileage
- 67,189
- crashes
- 1
- recalls
- 1
Which part fails
- Electric power assist system2
At what mileage
Complaints by mileage at the time of the problem.
Mazda MAZDA5 steering problems in other years
Specific symptoms reported on the 2007 Mazda MAZDA5 steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Steering: electric power assist system
- What is wrong
- Mazda is recalling certain model year 2007-2009 mazda3 and mazda5 vehicles manufactured from april 2, 2007 through november 30, 2008. These vehicles may have a condition in which a sudden loss of power steering assist could occur at any time while driving the vehicle.
- Risk
- Power steering assist is suddenly lost reducing the driver's ability to steer the vehicle as typically expected, and increasing the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will replace the power steering pump and lines free of charge. The safety recall began on september 15, 2010. Owners may contact mazda customer assistance center at 1‑800‑222‑5500.
Recall number 10V374000 · Recall details
Related investigations
Loss of Electric Power Steering Assist
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the EPAS system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This causes a loss of power assist making it more difficult to steer the vehicle, especially at lower vehicle speeds.Once the failsafe is implemented the EPAS system will remain disabled until the ignition is turned off.However EPAS will be re-enabled if the operating temperature is reduced (i.e., within an acceptable range) on a subsequent drive cycle.On August 8, 2010 Mazda submitted a Part 573 defect information report initiating Safety Recall 10V‑374 to remedy the subject vehicles.The report, which contains additional details on the remedy repair, is available at http://www-odi.the federal safety agency.dot.gov/recalls/.ODI notes that the affected population shown in that report includes approximately 8,000 vehicles Mazda repaired prior to initiating the recall.
PE10021
What 2007 Mazda MAZDA5 owners say
Most recent owner complaints, unedited.
The contact owns a 2007 Mazda Mazda5. The contact stated while driving at approximately 30 MPH and approaching a traffic light, the steering wheel became difficult to maneuver. The contact drove to his residence however, it was difficult to turn the steering wheel. The contact stated that the ABS and power steering warning lights were illuminated. The vehicle was towed to an independent mechanic who was not able to determine the cause of the failure. The contact stated that the dealer was contacted and confirmed that the VIN was not included in a recall. The contact researched the failure online and found the federal safety agency Campaign Number: 10V374000 (Steering). The manufacturer was not notified of the recall. The approximate failure mileage was 138,000.
Power steering leak
Sudden power steering loss while driving on an entry ramp of a highway, accompanied by illumination of multiple lights on the dashboard. Steering loss occurred while vehicle steering wheel was turned and vehicle was in motion and preparing to merge onto highway. Steering wheel suddenly and violently jerked from my hands, causing the vehicle to steer in the direction off the road. Dash lights (including power steering) flashed intermittently, however would remain constantly on when steering was pulled from center position. Power steering loss was spontaneous, intermittent, and without warning. Vehicle did not record any diagnostic fault codes while lights were displayed. Symptoms vehicle displayed coincide with "recall summary" found documented on the federal safety agency recall 10v374000 for the 2007 mazda5. Incident occurred briefly at low speeds while parking on 08/23/2019 and resolved after vehicle was turned off and restarted. Incident reoccurred while merging onto highway at high rate of speed as described above on 08/25/2019. While incident occurs and lights illuminated on dashboard, the steering wheel motion is very restricted and the wheel automatically forces itself back to the center (neutral) position. The lights on the dashboard will remain constantly illuminated with any movement of the steering wheel away from the center/neutral position. The radio also has hello displayed, as if the vehicle was just started, even though the vehicle is in motion and was never turned off.
Tl* the contact owns a 2007 mazda 5. While driving 15 MPH, the steering wheel failed to return to its original position and straighten the vehicle. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was made aware of the failure and stated that the contact should take the vehicle to the dealer and that there was a tsb. The approximate failure mileage was 114,000.
Tl* the contact owns a 2007 mazda 5. While driving 30 MPH, the steering wheel became inoperable and the steering wheel indicator illuminated. The contact pulled over and restarted the vehicle, but the failure seized. The failure recurred numerous times. The vehicle was taken to an independent mechanic who diagnosed that the power steering pump failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 10v374000 (steering). The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
Have 2007 mazda 5 and power steering is just quitting at times. No warning, this steering light on the dsh comes on and the power steering seems to completely stop. Mostly happened while vehicle was stationary but did once while turning onto a road driving 45 MPH with kids in the car. Very dangerous! Can not let wife drive a car that power steering just quits out of the blue! I have seen there is a recall on this but mazda sites all say there is no recall for this VIN?? Maybe they already did the recall and it is having issue again?
While driving, steering suddenly with out warning became extremely difficult and hazardous to drive. Did not feel safe driving and then power steering light came on. This was driving on the street, while turning and driving ... I assume this is the power steering and also seemed to be electric because of lights deeming on radio...unknown.
Tl* the contact owns a 2007 mazda 5. When the contact attempted to park the vehicle, the steering wheel seized. The failure recurred twice. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The failure recurred. In addition, while exiting the ramp, the vehicle accelerated and the power steering warning light illuminated. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.
I called mazda's 1 800‑222‑5500 twice about the power steering issue on my car even after providing the info from the federal safety agency site: report receipt date: aug 12, 2010 the federal safety agency campaign number: 10v374000 component(s): steering but they insisted that based on the car's VIN, no recall is effective (???) I'm concerned and can't drive my car after an incident when the steering wheel suddenly stiffened. More so since roads are icy this time of year. If the manufacturer is liable, I would rather have them shoulder the expense for the fix. Would appreciate a fast reaction into this issue.
Questions about the 2007 Mazda MAZDA5 steering
Does the 2007 Mazda MAZDA5 have steering problems?
Owners have filed 21 complaints about the steering of the 2007 Mazda MAZDA5, 34% of all its complaints, more than any other problem.
At what mileage do 2007 Mazda MAZDA5 steering problems start?
The typical (median) mileage in owner complaints is 67,189 miles.
Was there a recall on the 2007 Mazda MAZDA5 steering?
Yes, 1 recall: 10V374000. Check your VIN to see if your car still needs the free repair.
What year does the Mazda MAZDA5 have bad steering?
The Mazda MAZDA5 model years with the most steering complaints are 2008 (37 complaints), 2007 (21 complaints) and 2009 (17 complaints).
Other 2007 Mazda MAZDA5 problems
Suspension 12Engine 6Tires 6Transmission 5Body 4Electrical 4Airbags 3Brakes 3Acceleration 2Locks 2Seat belts 2Wheels 2Fuel system 1Lights 1
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