While driving the car (approximately 35 miles per hour) there is a sudden loss of power, including loss of power steering. Car would not restart. We replaced alternator and had battery checked, which was working fine when the same problem occurred while driving on highway at 45 MPH. Problem is recurring. Car is unsafe to drive.
2009 Mazda MAZDA5: loss of power steering
6 of the 64 complaints about the 2009 Mazda MAZDA5 describe loss of power steering.
- owner complaints
- 6
- of this car's complaints
- 9%
- typical mileage
- 25,000
- recalls
- 1
Is there a fix? There is 1 recall and 12 service bulletins for this area of the car. See below
Loss of power steering by model year
What owners say
At about 0630hrs, 02-03-11, while operating a 2009 mazda, mazda5 touring. The weather was clear and the roadway, okeechobee blvd., royal palm beach, palm beach county, florida, was dry, straight and level and of macadam construction. Traffic conditions were light to moderate. The portion of the roadway being driven upon was of four (4) lanes with a center median of concrete curbing and soil/landscaping with grass and shrubs and trees and there are left/right turn lanes in addition to the through roadway. Okeechobee blvd. Runs east and west and the area in which the incident occurred is a residential area. While driving eastbound on okeechobee blvd. In the inside lane of traffic at a speed of about 35 (thirtyfive) MPH and approaching the intersection of crestwood blvd., the car suddenly began to drift to the left, without any input from the driver, and began entering into the left turn lane of okeechobee blvd, and all attempts to regain directional control of the car were thwarted by the sudden and apparent total loss of steering control, as the effort to turn or even move the steering wheel caused no change in direction and was beyond the physical strength of the driver, a 54 yoa, white female in good health and strength. As the car continued traveling further left into the intersection and with the application of braking, the right front wheel and right front lower bumper and chassis struck the curbing, traveling about 5 (five) feet before the car came to a halt in the westbound inside left turn lane of okeechobee blvd. At the crestwood blvd. Intersection. The vehicle suffered a shattered oilpan/lower crankcase and other major engine damage as well as damage to the right front suspension components, swingarm and wheel/tire along with the destruction of the front plastic bumper cover and lower plastic pans. The driver suffered minor bumps/bruising and musculo/skeletal pain to the arms,shoulders and neck.
2009 mazda 5 power steering failure - power steering fails completely without warning while driving. - has occurred on 5 different occasions. Warning light illuminates - problem will usually go away after a re-start but sometimes returns. Vin [xxx] - mazda indicates this unit is not part of their recall. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
After ten minute drive time from home, the power steering failed while driving in a parking deck. Steering failure indicator light on dash was activated. With great difficulty, I exited the deck and parked on the street. After an hour of being parked and several engine restarts, the power steering came back on. We took the 2009 mazda5 to the dealer for repair and were told that they could find nothing wrong.
Tl*the contact owns a 2009 mazda5. The contact stated that while driving 20 MPH, the power steering failed and the steering wheel became extremely stiff. The contact was able to maneuver the vehicle onto the emergency lane and shut off the engine. The vehicle was towed to the dealer for diagnostic testing. The manufacturer was not contacted. The failure and current mileages were approximately 6,700. Updated 09/01/10. *lj updated 09/02/10
On may 12, 2010, our 2009 mazda5 with 18,800 miles on the odometer was being driven on the freeway during rush hour in los angeles at a speed of 40-50 miles an hour when the power steering failed suddenly. As a result the car was difficult to steer and control. Fortunately, we were able to maneuver the vehicle off the freeway and call for help. The vehicle was towed to the mazda dealer. The dealer diagnosed the problem and replaced the power steering pump and pipe. The repair took two days as parts were not immediately available.
Service bulletins that may apply
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- If a vehicle has body vibration or steering wheel shimmy while driving and the root
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Some customers may complain that the steering wheel is off center more than 3" even when driving straight...
- Summary to be provided on a future date.
- Mazda: steering column slightly moves in or out telescopically
Related recalls
Steering: electric power assist system
- What is wrong
- Mazda is recalling certain model year 2007-2009 mazda3 and mazda5 vehicles manufactured from april 2, 2007 through november 30, 2008. These vehicles may have a condition in which a sudden loss of power steering assist could occur at any time while driving the vehicle.
- Risk
- Power steering assist is suddenly lost reducing the driver's ability to steer the vehicle as typically expected, and increasing the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will replace the power steering pump and lines free of charge. The safety recall began on september 15, 2010. Owners may contact mazda customer assistance center at 1‑800‑222‑5500.
Recall number 10V374000 · Recall details
Questions about the 2009 Mazda MAZDA5 power steering loss
Is loss of power steering a common problem on the 2009 Mazda MAZDA5?
6 of 64 owner complaints about the 2009 Mazda MAZDA5 (9%) mention loss of power steering. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2009 Mazda MAZDA5?
There is 1 recall and 12 service bulletins for the same area of the car. Check them below with your VIN.
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