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2009 Mazda MAZDA6: doors won't lock, open or latch

20 of the 386 complaints about the 2009 Mazda MAZDA6 describe doors won't lock, open or latch.

owner complaints
20
of this car's complaints
5%
typical mileage
58,000
recalls
1
Is there a fix? There is 1 recall and 2 service bulletins for this area of the car. See below

Doors won't lock, open or latch by model year

  • 2013
    1
  • 2012
    1
  • 2011
    1
  • 2010
    5
  • 2009
    20
  • 2007
    1
  • 2006
    2
  • 2005
    2
  • 2004
    11
  • 2003
    2

What owners say

Filed Dec 22, 2020 · Brakes, Electrical · GA

On january 25, 2014, I had my car service at a s. Florida mazda dealership for a 2013 recall on the door latch mounting screws. The recall stated that the screws may become loose. If all three door latch mounting screws become loose and fall out, the door latch mechanism will not engage when the door is closed, and the door ajar warning light will illuminate. Currently, I am experiencing the same issue with my doors and the door ajar light illuminating. In addition, due to this issue, my battery that I had replaced in may 2020 does not work. My car did not start. I had to have my car towed to the nearest mazda dealership. The dealership replaced the battery but told me that my door latch on 2 doors had to be replaced because my car thinks the door is ajar and this causes the battery to drain even with the car turned off. It sounds like these issues could be attributed to the 2013 recall. Furthermore, the technician informed me that my car alarm goes off without warning and the technician attributed this to the door latch issue. So all of the above issues can be traced back to the 2013 recall on door latches. It appears that there is a manufacturer defect on the door latches. Therefore, the dealership should make the necessary repairs without charge to me. Right now, my car has been at the dealership for 1 week and 2 days.

Filed Mar 10, 2020 · Body · 126,000 miles · OR

Door latch sticks when opening, causing door to possibly stay open unbeknownst to driver and cause door to open while driving and possibly eject non secured persons or objects in car. Found out during operation when the door next to my toddler swung opened in a turn.

Filed Oct 30, 2019 · Fuel system · 70,000 miles · CA

There have been problems with other mazda cars that got recalled due to a possible faulty fuel shut-off valve that could allow gasoline to enter the fuel tank emission system. If enough fuel gets into the system, it can cause the engine to stall. However, this recall did not cover my 2009 mazda 6 and I had the same problem. Door lock actuator has failed! The alarm on my mazda goes off at random periods of time. Sometimes its once a week and sometimes is 5 times a day or night. I have reviewed several internet forums and it appears that there are a lot of people with the same problem but they have not created a complaint on this website. The remedies that they have found to have the dealer replace a door actuator that is faulty. This door actuator locks the doors and if when it fails to properly lock the door it will intermittently sound the alarm. The alarm is not so much the concern as much as the door lock actuator. It if fails to lock it creates a safety hazard for people as they are driving down the road the door could accidentally be opened. Children could open the door and fall out of the car as it is failing. Please look into this issue as it is a safety concern. This has been happening for at least the past 4-5 years.

Filed Oct 10, 2019 · Electrical, Lights · 102,000 miles · CA

The door lock actuators go bad on this car which causes the car to believe one of the doors is open when it is not. The dome lights are driven by the door actuators sensing that a door is open, so when you are driving, the interior lights will flash on and off. Very distracting, especially at night. The lights turning on and off only happens when the car is being driven, I have not noticed it when stationary. Usually it occurs during turns and the lights stay on for a few seconds. The door actuators are a common problem on this car and has many complaints about this issue online. This has been going on for several months now. The door actuator being faulty also causes the security alarm to go off and start sounding the car's horn sporadically. The car will be parked in a driveway with nobody around through all hours of the day and it will go off. Although not a safety concern like the problem with the lights, it is still symptomatic of the malfunctioning door actuators.

Filed Sep 18, 2017 · 60,000 miles · CA

While driving at speeds above 30 the door ajar light flickers and the dome light goes on and off. I have already had the door latch recalls fixed on my car. It is fighten to think the door may fly open

Filed Aug 27, 2016 · Body, Electrical · 57,000 miles · FL

Horn has activated randomly for years now, the first instance occurring on or about july, 2013. I have brought the car into the dealership many times for this. Each time they said the door latch was faulty and setting it off. I have had 3 door latches replaced with the most recent being done on 5/2015. In august 2016, the horn started activating randomly again. The dealership said that they found "codes" on the 3 door latches that were already replaced! Clearly there is a defect somewhere with the door locks or its electrical components. This poses a severe safety hazard as a child can open the door lock and fall out when the vehicle is moving if the lock is not working.

Filed Mar 14, 2016 · Electrical, Engine · 150,000 miles · IL

I bought a used car with 2 dashboard light tmps & engine the dealer give me extra warranty but never been repair furthermore I find out by myself a recall for the outer door handles after the door open while I driving in the express way this happened to my youngest daughter; and in other 2 incidents the car do not respond with the appropriate speed causing me a big chance of accident afterwards it is happened again so due to other several mechanic problems and for security I have to decided to return the car now I have no money no car and a big problem I am having hardly time tried to summit my concerns because I think the dealers are responsible for sale security cars before the sale but apparently the laws are in the dealers side as a consumer I hope maybe some one can see how this irresponsible dealers play with the consumers safety. I pay over $3,000 in repairs by my self and I have been around 90 days with out car and all this problems in a period of time of 26 months plus my payments to the dealer that was $460,00 a month this issue start on 12-6-13 to 02-26-16 after the car need a new repair at cost of $3,000 so in the reality this company was negligent when they fail to properly repair the car since the beginning they just pretend to fixed but wasn't . I want to thank you for your time.

Filed Jun 22, 2015 · Body, Electrical · 40,000 miles · FL

Tl* the contact owns a 2009 mazda 6. The contact stated that the dashboard was melting. As a result, the sun caused a glare which impaired the contact's vision. There was also a sticky substance present. The vehicle was not diagnosed or repaired. The contact also stated that the vehicle's alarm activated randomly. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that the rear driver side door failed to close and the door latch was replaced. The failure recurred and the front passenger side door latch was replaced. The contact was made aware of the federal safety agency campaign number: 13v425000 (latches/locks/linkages); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

Filed Oct 23, 2014 · Body, Electrical · FL

My car alarm had been going off sporadically for about a year or more (maybe once a month), but it got progressively worse to the point that it would go off 3-5 days a week. I'd had my door latches inspected at the end of 2013 for a recall that although it wasn't electrical in nature, electrical issues could develop if it's not repaired. So, I was not expecting there to be any issues with them, but was surprised to learn that not one but both of my rear door actuators were defective. After getting that fixed the very day I picked up my vehicle from getting repairs I noticed my passenger side dashboard was shiny, and appeared to have been polished. I later learn that look actually came from the dashboard melting. Now I have melting toxic material, that also can cause a glare, in my vehicle.

Filed Jun 12, 2014 · Electrical, Locks · 40,000 miles · TX

Door lock actuator has failed!***the alarm on my mazda goes off at random periods of time. Sometimes its once a week and sometimes is 5 times a day or night. I have reviewed several internet forums and it appears that there are a lot of people with the same problem but they have not created a complaint on this website. The remedies that they have found to have the dealer replace a door actuator that is faulty. This door actuator locks the doors and if when it fails to properly lock the door it will intermittently sound the alarm. The alarm is not so much the concern as much as the door lock actuator. It if fails to lock it creates a safety hazard for people as they are driving down the road the door could accidentally be opened. Children could open the door and fall out of the car as it is failing. Please look into this issue as it is a safety concern.

Filed Apr 8, 2014 · Body · 50,000 miles · OR

The rod to the door handle inside the front passenger door fell in due to the recall that happened back in december 2013. The recall only replaced screws on the part that was still in the door. It did not cover the part that fell in because the screws fell out that hold the piece in. The door will not open from the outside without the rod attached. This is due to the first recall. We had no idea the screws fell out until the door would not open from the outside and we examined it. It should of been part of the original recall. This could create a situation where if there is an accident or issue and the passenger is not aware of what is going no one from the outside would be able to open the door to get them help or get them out. This should be a new recall. This should of been covered in the original recall and paid for by mazda to fix.

Filed Sep 19, 2013 · Electrical · 41,900 miles · FL

My car alarm kept going off several times a day for months for no reason. I brought it into the dealership and they found that I had a bad door latch. Could have been a safety issue if door could have come open while driving. Warranty was up so I had to pay all costs to replace.

Service bulletins that may apply

Related recalls

Latches/locks/linkages: doors: latchReported September 24, 2013 · 161,400 vehicles affected
What is wrong
Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
Risk
If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
Remedy
Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1‑800‑222‑5500. Mazda's recall number is 7013I.

Recall number 13V425000 · Recall details

Questions about the 2009 Mazda MAZDA6 door locks

Is doors won't lock, open or latch a common problem on the 2009 Mazda MAZDA6?

20 of 386 owner complaints about the 2009 Mazda MAZDA6 (5%) mention doors won't lock, open or latch. The model year with the most reports is 2009.

Is there a recall or service bulletin for this on the 2009 Mazda MAZDA6?

There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2009 Mazda MAZDA6

Airbag light 20Ball joint 16Headlights 15Pulling 12Power steering loss 9Grinding brakes 7Check engine light 7Harsh shifting 5Overheating 5Tire blowout 5

All model years of the Mazda MAZDA6

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