Mazda MAZDA6 sunroof shattered problems

Filed Mar 30, 2025 · Body · CA

My sunroof exploded while I was driving on the 405 S freeway. It can be inspected at any time as I haven’t had it repaired or inspected by anyone yet. It happened while I was driving at least 65 mph in the fast lane. It sounded like a gunshot and startled me greatly. Glass flew everywhere and I believe hit cars around me as I heard multiple vehicles honk. This was a very scary and dangerous experience. There were no warnings and I’ve never had any issues with my sunroof. Nothing fell on my vehicle or impacted the glass. Thankfully no one was hurt but this is extremely concerning.

Filed Jun 2, 2022 · MD

I was driving, and all of a sudden, I hear a loud pop above my head. I slow down to investigate and notice the sound of the wind coming from above me. I slide back my sunroof door and the entire glass is shattered. This could’ve been a very dangerous situation as I was driving on the highway and the loud sudden pop without warning could’ve affected me to lose control of my vehicle. I’ve read up on this and have seen that this issue has happened to a number of vehicles and some manufacturers have had a large list of complaints.

Filed May 30, 2022 · CO

Sun/moonroof exploded. My own and others' safety were at risk due to falling broken glass The problem was not confirmed by a dealer yet The vehicle will be inspected from glass company/dealer No warning messages or lights indicated the failure.

Filed Apr 7, 2022 · Visibility · TX

Sunroof exploded while on the highway. Nothing hit the glass. Glass was facing outward and no evidence if anything striking it. Major safety concern, easily could have blinded my wife or I.

Filed Oct 13, 2021 · Visibility · OH

Car was bought used and I had no prior knowledge of sunroof being non-factory installed or that it was part of a possible recall. I was driving down a highway when the sunroof started flapping then flew off and shattered in the median. The glue is completely worn off and there is a lot of rust. This could be a severe danger for the cars behind me because it could’ve hit them and caused an accident. I’ve been trying to get it fixed for over a month and a half and the people at Webasto have not been helpful. I’ve talked to two people total and they haven’t called me back when they said they would. It’s unsafe for me to drive without a sunroof and it also causes damage to the interior of my car when it rains.

Filed Feb 4, 2020 · 23,400 miles · MN

While driving my 2017 mazda 6 today, the sunroof exploded. There was nothing that struck the sunroof, I had not traveled under an overpass and there wasn't a dramatic temperature change. I have been reading of the increased number of incidents of sunroofs exploding for no reason. My mazda dealership denies there being any "issues"; however, consumer reports and other publications.

Filed Jul 17, 2019 · Visibility · 1,823 miles · UT

While merging onto the freeway on my way home from work, the sunroof exploded. I was driving straight on the freeway with light traffic at approximately 70 MPH. I did not see any debris or rocks and after stopping did not find any debris or signs of anything having hit the glass. There was just a loud noise like the sound of a shotgun blast and the majority of the center of the sunroof was gone. I reported the issue to mazda and they said that it was due to "environmental factors" and was not covered by their warranty. They told me that the replacement glass would be $302 with approximately $450 in labor because they would have to remove the headliner and vacuum out any glass.

Filed Sep 30, 2018 · Visibility · 32,000 miles · WA

I am the original owner of a 2015 mazda 6. While traveling on a straight 60 MPH highway, my sunroof window suddenly exploded, with a loud "bang!". The window was closed at the time and had not been opened in approximately 3 days. Fortunately, the interior deflector (sliding cover) was closed at the time, or glass shards would have rained down on my face and hair. No objects or sudden motions provoked the explosion. Police would not write a report because there were "no suspects of vandalism" and "no collision with other vehicles or property". $725 later, I have a new replacement window from the manufacturer and hope for no similar future incidents or possible mold/mildew issues. The cause of the safety risk is unknown but is certainly unacceptable, given that I maintain my vehicle to the highest standards and am the original owner of only 3 years. I have repair invoices, should they be necessary to substantiate this complaint.

Filed May 3, 2017 · 20,000 miles · MD

2016 mazda 6 had a sunroof that exploded on jan 11, 2017 while driving. It sounded like a gunshot and I almost wrecked. It exploded upward and out of the vehicle although we had a lot of glass that rained back in on us and the inside of her car. The vehicle was only 8 months old. Mazda replaced the sunroof out of "good will" (as they put it) her vehicle is not the first vehicle to do this - google it! They are refusing to repair the leather seats that the glass got embedded in and ripped and are refusing to fix the paint where the glass flew out and took a chunk of paint off the roof and the trunk of the vehicle. We have been trying to work through this with them since january. I have been on the phone with corporate mazda who in turn have been trying to get passport mazda on the phone for 2 weeks to get their side of the story. The have not made a connection with corporate in over two weeks. Isn't that like ignoring your boss? Besides the fact that mazda will not stand behind their product and quality one of my daughter first "adult purchases" has not turned out to be a disheartening experience. They have not heard the last from us as we stand up for what is right! Do not purchase a mazda as their customer service is less then satisfactory and we purchased not one but two mazda's on the same day! --

Filed Apr 17, 2017 · Body · 3,760 miles · CA

I was driving straight at ~40mph on a paved road at about 830pm, no other cars in front of my, when I heard a noise like a cannon going off. I looked up, and my sun roof had completely shattered: there were large chunks of glass inside the car, and extensive scratch marks on the rear trunk cover. Upon pulling over and inspecting the damage, it appeared that the sun roof glass had exploded outwards (as shown in the provided pictures), with several parts of the remaining glass being distinctly angled upwards and very little actual shattered glass being inside the vehicle. I have contacted the dealership where I purchased this car, and despite the fact that it is just over a month and a half old with a 3 year bumper to bumper and a 10 year service package, I have already been told that it was "more than likely a rock hitting it", that "they've never had any reports of this happening", and have been advised to just contact my insurance and have them pay. This language and response is in lock-step with several online forums that I have viewed regarding this issue, which appears to be quite widespread. Many of them reported that the immediate response from the dealerships in question was to blame external factors, very commonly rocks. In my case, given that I was driving alone on a well-paved road and the sun roof was closed at the time, I find it incredibly hard to believe that a rock somehow hit it at the exact angle necessary to cause the entire thing to simply fall apart. If this is the case, well, I wouldn't feel safe having a car with a sun roof at all.