Mazda MPV headlights problems

Filed Sep 14, 2018 · Brakes, Wheels · 168,183 miles · OR

I would like to report the vance who is the auto manager at sears auto in salem, oregon at 955 lancaster drive ne salem, oregon 97301. I bought 4 new tires in june 2018 and purchased a road hazard plus warranty. In between this incident I am reporting to you; I reported vance for being very unprofessional to me in the store, making demeaning comments to me, and denying me the opportunity to buy all season tires that were available online. I filed a complaint in july after going in for an oil change and vance doing something to my headlights when he was not asked to. I am reporting that every part that I replace new on my car; vance went to that area (new headlights, new rotors) and caused me to have to go receive additional work (which I did on my rotors, I had to have them machined even though I had new ones put on in 2016. New rotors last more than 1 brake pad change). I received that work on september 10, 2018 at another automotive shop. I went to sears on september 10, 2018 because my tire was low. My tires are still under warranty. Vance from sears auto in salem, oregon stated he would not service my car because I filed a report with sears customer service. He stated I can drive to sears in beaverton, oregon when vance knew I had a nail in my tire. He was putting my safety at risk. I had to go buy another tire, call the district manager (leo), and have him approve for my tire to be changed in salem and to be reimbursed for the tire that I paid for. Leo was very professional and fixed the situation but I am reporting vance attempting to compromise my safety, working on areas of my car I did not ask or approve, unprofessional abuse, and for discrimination. There are other customers that have filed customer service complaints against this salem auto shop in salem, oregon but they were still able to utilize their warranty. I appreciate your investigati

Filed Nov 16, 2016 · Electrical, Lights · 108,000 miles · TX

Headlight malfunction mazda mpv 2001 while driving my mpv on city streets & freeways, the low beams flicker, or turn off, and the high beam indicator illuminates on dash board. However the high beams do work. When this occurs it persists both when stationary or in motion. The low beams will intermittently and momentarily turn on, later the "high beam" indicator will illuminate that the low beams off again. No reason. I cannot drive at dusk or at night due to the issue of never knowing if the low beams will work or not! If I drive with high beams all other motorists are honking or bothered. I have had the bulbs checked and replaced as well as the fuses, all check out good. An electrical specialist advised that I call mazda and enter complaint due to safety issues, because he cannot trace any faulty wiring. Troubleshooting this has been very costly. They had to review the schematic of the switches on the steering column as well as connections to headlights - no anomalies found. Mazda has responded to my request for assistance.

Filed Jul 29, 2014 · Lights · NY

The headlight housings have hazed over. This condition has severly limited the light output of the headlights. The vehicle is well maintained and the manufacturer contends that this is normal wear on the headlight. *js I find it hard to believe that they intended the light output to diminish over time to the point where the headlight housings restrict light output below minimum lumen.output

Filed Jul 4, 2009 · Lights · 80,000 miles · FL

There is an occasional short in the headlight switch in my 2001 mazda mpv dx which results in the headlights not working unless I disassemble and clean the contacts. This has happened several times while driving the van and I now have to carry tools to fix it at any given time. We also try to avoid driving at night because of it. The plastic around them are burned and melted which is what caused the smoke. Tonight when we were driving home the smell was there again as well as quite a bit of heat when you feel the steering column then the headlights started fading off then back on again several times. We took it to mazda the other year and they wanted somewhere in the range of $3500 dollars to fix the issue. This is certainly a major safety issue and should be a recall in my opinion. I have seen on internet forums that this is not a isolated issue because other people have complained about it. And the cost to fix such a safety issue is ridiculously high. I worry that if the lights do not just go out that there may be a fire since things are obviously burning.

Filed Jul 18, 2007 · Tires · 60,009 miles · CT

Cooper tire failure: tire exploded when tread and belts separated while traveling at 70 MPH on interstate highway in rhode island. Rubber fragments destroyed front bumper, front left fender,left headlamp/parking lamp, left rocker panel and entire electrical system. Vehicle declared as totaled by insurance company. Failed tire had been driven 43,200 miles, had comfortable 5,000-7,000 miles of tread life remaining, had been rotated at regular intervals, had psi checked monthly, had been rebalanced 10 weeks prior to failure. There was no indication of potential problem with failed tire. I am lucky to be alive.

Filed Mar 5, 2003 · Electrical · WA

The headlight turned on although the switch was turned off and drained the battery. *jb

Filed Oct 22, 2002 · Lights · AL

Consumer states while driving 70 MPH the head lights went out. Mr

Filed Jun 22, 2000 · Lights · CA

Headlights would turn on by themselves overnight or by daylight. Technician could not find what was causing this problem.

Filed Jun 10, 2000 · Lights · CA

My dealer and repair shop say they have seen several cases of this switch failure. It causes the headlights to come on by themselves. Must be a defect in the switch assembly that mazda is aware of. Mazda should cover the repair.

Filed Apr 25, 2000 · Lights · CA

Headlights sporadically turn on. Engine may be off or on, and the headlights would automatically turn on. Vehicle was taken to dealer, and dealer stated that the problem has been occurring to numerous vehicles of same make/model and year.