2001 Mazda Tribute tires complaints

Filed Jun 25, 2001 · Tires · NY

There were 2 separate tire defects that after goin from 1 mazda dealer to 1 firestone dealer back to a second mazda dealer then finally had the problem tire replaced fee of charge by a second firestone dealer. The defective tire first dropped a 2inch by 2inch section of tread right off of the tire. It was located on the inside tread section and only in one spot. While I waited for the replacement tire to be ordered and received and guaranteed by the firestone dealer(2210 w ridge rd rochester ny 14626)that the tire was safe to drive on and no other problems should arise the tire began to rip along a seam on the sidewall directly opposite from the missing section of tread. This obviously could of lead to a tire failure or worse. The dealer appologized and quickly replaced the tire with a similiar tire except the new one has white outlined letters as per firestone dealer originals don't and they are only avalable from the mazda/ford factory????*ak (dot number: 0211224 tiresize: p235/70r16)