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2013 Mercedes-Benz C250 airbags complaints

Page 5 of 7: complaints 101 to 130 of 163, newest first, as owners wrote them.

See the summary of 2013 Mercedes-Benz C250 airbags problems: which part fails, at what mileage and related recalls.

Filed Aug 6, 2018 · Airbags · CA

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign number: 18v043000 (air bags); however, the parts to do the recall repair were not available. The dealer (mercedes-benz of fairfield, 2950 auto mall pkwy, fairfield, ca 94533, 707‑430‑0101) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. *tt consumer stated repair new 2 front recall done 8/8/2018 tires installed 9/14/18. Updated 10/22/18

Filed Jul 18, 2018 · Airbags · CA

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign numbers: 18v043000 (air bags) and 17v627000 (air bags). The contact called the mercedes-benz of san diego dealer at 858‑569‑6900 (located at 4750 kearny mesa rd, san diego, ca 92111) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available for the federal safety agency campaign number: 18v043000 (air bags) and parts distribution disconnect for the federal safety agency campaign number: 17v627000 (air bags).

Filed Jul 17, 2018 · Airbags · NY

Takata recall see attached document: takata - note to local dealership

Filed Jul 10, 2018 · Airbags · CA

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign number: 18v043000 (air bags); however, the part to do the repair was unavailable. The mbusa customer service hotline was contacted and confirmed that the parts were not available for the recall remedy. The local dealer was not contacted regarding part availability. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Jul 9, 2018 · Airbags · FL

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign numbers: 18v043000 (air bags) and 17v627000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (autonation ford margate, 5401 e copans rd, margate, fl 33063) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available for the federal safety agency campaign number: 18v043000 (air bags) and parts distribution disconnect for the federal safety agency campaign number: 17v627000 (air bags).

Filed Jul 1, 2018 · Airbags · FL

Takata recall - replacement of the passenger airbag has not been timely creating a safety hazard to driver and passenger.

Filed Jun 27, 2018 · Airbags, Electrical · 74,000 miles · GA

Tl* the contact owns a 2013 mercedes-benz c250. While depressing the horn, it failed to operate and the SRS warning indicator illuminated. The vehicle was taken to mercedes-benz of buckhead (2799 piedmont rd ne, atlanta, ga 30305, (800) 399-3804). The contact was informed that dealers were advised not to service vehicles with a takata air bag recall for which the SRS warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 74,000.

Filed Jun 26, 2018 · Airbags, Steering · WA

Takata inflators - I was sold a mercedes c250 by an authorized mercedes dealership as a certified pre-owned vehicle in march 2016. While selling the vehicle, the dealership showed me a carfax report with no open recalls. This recall has been open since jan 2016 implying that I was sold the vehicle using fraudulent information. Also since then it has been 2 years with no remedy as the parts are not available. I contacted the customer service and was told they cannto help solve this.

Filed Jun 18, 2018 · Airbags · CA

Takata recall: I was informed about this recall regarding passenger side air bag last fall 2017. As of today 6/18/18 no repair has been made. I feel very endangered while driving in my car. It also renders my vehicle non-saleable. Please let me know when I can expect to have this defect remedied. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Jun 7, 2018 · Airbags · CA

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received recall notifications for the federal safety agency campaign numbers: 17v627000 (air bags) and 18v043000 (air bags); however, the parts to do the repair were unavailable. The dealer (autobahn motors, 1‑800‑585‑5661) was called and confirmed that the parts were not available for the recall remedy. The manufacturer informed the contact that the federal safety agency determined which states received the air bags. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Jun 7, 2018 · Airbags · CA

Mercedes benz c250. Consumer writes in regards to passenger side airbag safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The vehicle must be repaired before it can be legally transported to the consumer's home in canada.

Filed May 30, 2018 · Airbags · FL

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign number: 18v043000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted regarding part availability. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed May 21, 2018 · Airbags · CA

Tl* the contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign numbers: 17v627000 (air bags) and 18v043000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Hoehn motors in carlsbad, california was made aware of the recalls and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed May 21, 2018 · Airbags · FL

2013 mercedes benz 250e. Consumer writes in regards to takata airbag safety recall. *ld

Filed May 14, 2018 · Airbags · TX

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact stated that the recall notice for the federal safety agency campaign number: 18v043000 (air bags) was received in june of 2016. After contacting the dealer (beorne mercedes-benz in beorne, tx), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The VIN was unknown. The contact had not experienced a failure.

Filed May 11, 2018 · Airbags · FL

Tl* the contact owns a 2013 mercedes-benz c250. The contact stated that the federal safety agency campaign number: 18v043000 (air bags) and the federal safety agency campaign number: 17v627000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notifications in january of 2017. The contact called mercedes-benz of delray in delray beach, fl 33444 (phone: (561) 291-6095) numerous times requesting information on part availability. The dealer informed the contact that parts were unavailable. The manufacturer was notified and stated that the dealer would call the contact when parts become available. The contact had not experienced a failure. Vin tool confirms parts not available. *tt

Filed May 7, 2018 · Airbags · 34,000 miles · FL

"takata recall". I received a "important safety recall notice" from mercedes-benz USA, dated november 2017 stating that my 2013 mercedez-benz c250 was being recalled due to defective "takata air bags". I contacted my local mercedez-benz dealer (mercedez of orlando) and they told that they would contact me when replacement parts are available. I received a second "important safety recall notice" from mercedez-benz USA (dated february 2018) stating that I should contact my local mercedez-benz dealership immediately to have the "takata airbags replaced. I contacted my local mercedez-benz dealer (mercedez of orlando) and they told me that the replacement parts were still not available and they will call me when they are available. Today (07may2018) I received a letter from my local mercedez-benz dealer (mercedez of orlando) telling me that my 2013 mercedez-benz c250 has a "safety recall issue" due to defective takata airbags and I should contact the service department at (855) 456-8774. I contacted the service department of mercedez of orlando and they told me that they don't have the replacement parts and they will contact me as soon as they have the parts. Conclusion: it has been 18 months since I received the first "safty recall notice" from mercedez-benz USA and I still haven't had my "recall issues" fixed. This is totallt unacceptable. I am driving an "unsafe" vehicle and is under a "mandatory recall" and my local mercedez-benz dearler (mercedez of orlando) is jerking me around and refusing to fix my vehicle. If I get hurt or injured in a car accident due to these "safety recall issues" who is liable?

Filed May 1, 2018 · Airbags · CA

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign numbers: 17v627000 (air bags) and 18v043000 (air bags); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called hoehn motors at 760‑438‑4454 (5475 car country dr., carlsbad, ca 92008) and was informed that parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Apr 27, 2018 · Airbags, Steering · FL

Takata inflators (passenger side) grounding cables in steering wheel

Filed Apr 23, 2018 · Airbags · TX

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign numbers: 17v627000 (air bags) and 18v043000 (air bags); however, the parts needed for the repairs were not available. The contact called mercedes-benz of san antonio at (210) 920-3235 (located at 9600 san pedro ave, san antonio, tx 78216) and was informed that the parts were not available for the recall repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Apr 6, 2018 · Airbags · 73,412 miles · NC

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received recall notifications for the federal safety agency campaign number: 17v627000 (air bags) and the federal safety agency campaign number: 18v043000 (air bags). The dealer (mercedes-benz of south charlotte, 950 n polk st, pineville, nc 28134, (704) 837-7955) was contacted to schedule an appointment for both recall repairs. The dealer stated that they serviced the vehicle for the driver's side air bag recall only. The dealer also indicated that the parts had not been supplied from the manufacturer yet for one of the recalls. The contact stated that the air bag indicator remained illuminated after the dealer's repair for one of the two recalls, which was a safety concern. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect for the federal safety agency campaign number: 17v627000 (air bags) and VIN tool confirms parts not available for the federal safety agency campaign number: 18v043000 (air bags).

Filed Mar 30, 2018 · Airbags · TX

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact stated that the recall notice for the federal safety agency campaign number: 16v081000 (air bags) was received in june of 2016. The VIN look up informed the contact that the parts needed to repair the defect were not yet available. The manufacturer and local dealer were not notified. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Mar 23, 2018 · Airbags · OH

Tl* the contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign number: 17v627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over five months ago. The dealer (mercedes-benz of columbus, 7470 veterans pkwy, columbus, ga 31909) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Mar 19, 2018 · Airbags · 44,065 miles · SC

Tl* the contact owns a 2013 mercedes-benz c250. The contact stated that the "passenger air bag enabled" warning indicator illuminated. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (baker mercedes-benz, 1511 savannah hwy, charleston, sc 29407) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 44,065. Vin tool confirms parts not available.

Filed Mar 16, 2018 · Airbags, Steering · 102,000 miles · CA

I just got off the phone with mbusa customer service about the takata recall. In the letter sent out, it states that 'a passenger- side inflator explosion during deployment could result in sharp metal fragments striking the front passenger or other occupants, possibly causing serious injury or death.' but that there are no parts available to fix this possible dangerous situation if it happens to occur. I told the phone representative I feel unsafe driving my car, especially with my son with me and asked if mb can offer me a rental car until the parts are available to fix the recall. She said mb at this time is not in the position to offer rental cars. And I replied ' you are saying that mb is not willing to give me a rental car while you have sent out a recall stating I can be in danger but are unable to fix the problem?. And she repeated that mb is not in the position to offer rental cars at this time. I feel like there should be something mercedes should do. I understand mb is sending out the recall notices to save themselves if something does happen to a driver due to the recall, and I am assuming they are hoping customers just disregard the notice. If a customer, such as myself feels unsafe because of this recall and if mb is not going to resolve it now, then what are my options ?

Filed Mar 8, 2018 · Airbags · FL

I received a recall notice from mercedes about the takata airbags. When I called the company to see when replacements will be available they stated they did not know so I called the auto safety hotline. They told me not for a year due to my model is 2013. I then called mercedes back and said that is not a reasonable amount of time and would like a loaner vehicle until mine is fixed and safe. Mercedes stated they are not giving loaner vehicles and encouraged me to keep driving this vehicle since they have not have any deaths. This is not acceptable to me and I would like a loaner or replacement vehicle. I did some research and there are reported accidents with their vehicles having airbag issues and injuries have been reported. Not having any reported deaths does not make my car safe, since when does someone have to die in order for a comp[any to acknowledge and provide their customers with a loaner or safe vehicle replacement.

Filed Mar 8, 2018 · Airbags · NV

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received the federal safety agency campaign numbers: 17v627000 (air bags) and 16v081000 (air bags). A dealer was not contacted to inquire about part availability. The contact spoke with the manufacturer over the phone and was informed that the parts would not be available until september of 2019 and there was 'nothing to worry about'. The contact had not experienced a failure. Vin tool confirms parts not available for both recalls.

Filed Mar 7, 2018 · Airbags · FL

Tl* the contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign number: 18v043000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crown eurocars in saint petersburg, florida was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Mar 7, 2018 · Airbags · GA

Recevied a letter form mercedes benz regarding passenger side airbag in my vehicle.(2013 benez). I will be contacted for a new bag.

Filed Mar 6, 2018 · Airbags · FL

Tl* the contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign numbers: 17v627000 (air bags) and 18v043000 (air bags). The parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of ft. Pierce (4500 us-1, fort pierce, fl 34982, (772) 617-0819) confirmed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. *tt

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