I was on the 99 freeway driving normal speed and hit brakes to take the denair exit. The car sped up! Like turbo power! The speedometer was at 90 MPH as I flew through a red light at top of the ramp! I had to continue down ramp back on freeway. Pushing and pushing on brakes but nothing happened! Next ramp was a bit steeper , so tried again to slow car down! It started to slow and I was able to put car in neutral as it came to stop and I powered the car off. I was approximately 50 miles from home and had to be towed to mercedes of stockton. After their repair department checked my car, they found the brake booster was bad and the turbo pipe hose was torn( due to wear and tear). I had previously (2 months earlier)had my car in for complete check up by the stockton, california dealership and nothing was detected. I feel this a safety issue! I could have been killed! Also I believe this to be manufacture default, the cost to fix is $2,400, and I always bring my car in for regular serving. Thank you
2013 Mercedes-Benz C250 fuel system complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
When driving uphill at 30mph the car slows down and takes a second to accelerate. When I press on the gas I have to floor it to get the car going faster.
Whenever I want to speed up to pass a vehicle or/and to enjoy a rapid accelarating engine light comes up and it turns into limp mode.this is a serious safety issue
Tl* the contact owns a 2013 mercedes-benz c250. While driving approximately 55 MPH and up, the vehicle failed to shift gears automatically in order to accelerate correctly. The contact took the vehicle to mercedes-benz of arrowhead (located at 9260 w bell rd, peoria, az 85382, 623‑806‑8764) where it was diagnosed that the high-pressure fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Tl* the contact owns a 2013 mercedes-benz c250. While driving various speeds, the vehicle would not immediately accelerate when the accelerator pedal was depressed. After turning the engine off and back on multiple times, the vehicle would operate normally. Also, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the high pressure fuel pump was faulty and needed to be replaced. The vehicle was not repaired. The local dealer (crown euro cars, 8302 us highway 19 n., pinellas park, fl) and the manufacturer were notified of the failure. The failure mileage was 50,000.
When accelerating, the car will just lose all power and stop accelerating. This throws you forward and kills power to the engine preventing you from speeding up. It then goes into limp mode and have to restart the car several times before exiting limp mode. When taking the car to the dealer they say it just detects a fuel error and stops the engine to prevent damage. This happened once on a highway and once on a city street as I was turning.
Check engine light code, p0340, camshaft position sensor. Problem includes difficulty starting car, engine knock upon start, and misfires accelerating to pass at highway speeds.
I have a hum device on my vehicle and it shows that I have a code p0002 fuel volume regulator control circuit range performance. My mercedes benz c class 250 has only 44614 miles, when I bought it had 36.+ miles, if it wasn't for the divorce that I have on the vehicle I probably won't know until the car brake down. When I'm driving the car seems to loose power then it accelerates like it hit turbo power. My mechanic advise me to get in touch with you and see if you can advise me on what to do with it, because it shouldn't be happening. Thank an advance for your assistance. My email address is [xxx], my phone number is [xxx]. Again thanks for your help. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
Gas station nozzles repeatedly get stuck in car gas tank when refueling. The gas station nozzle do not contain the spring around the nozzle, they are smooth with nothing on the nozzle that could catch on the car. It happens at all gas stations from 76 to costco gas. It takes 5-10 minutes to remove it with varying force and varying angles. Nozzle will spin around freely but will not release . Latest incident required extreme force 200lb man pulling with all body weight. This action caused the internal rolled metal that holds gas cab in to bend up and out which then prevented the gas cap from being screwed back on. It is unexplained how the rolled metal was able to latch to the gas station nozzle and then bend up and out (see picture) when again the gas station nozzle is smooth. When placing gas station nozzle into the car it slides in very smoothly with no hint it will not come out. There is a plastic piece in the car where the nozzle slips in between (see picture). This appears to be preventing the gas station nozzle from being removed but it does not explain the damage caused when removing gas station nozzle. A hammer was used (not safe with chance of spark but only way to bend it, pliers will not work) to bend back the metal (see picture) so that gas cap would seat properly. It is unclear at this moment if the car can be refueled or if damage needs to be repaired. Gas station attendant said "I see many mercedes have this problem". The problem appears to only happen in california. Traveling across country from washington dc to california, not one time did the nozzle get stuck in the car. It has been something I have previously just dealt with knowing each time I can get it out but takes 2-3 minutes. Note, I drive 3-5k miles a year.
40,000 mile vehicle. Prolonged to start with grinding noise from valve cover. Check engine light illuminated. Car was taken to mercedes benz of birmingham where it was diagnosed with faulty cam adjusters, timing chain, and timing chain tensioner $4,200 repair estimate. Common problem with mercedes m271 engine. Customer refused repair. Problem occurred while at a stop and in motion.
I was on I-95 and the car just started shaking and would not accelerate,very dangerous. The car also has a dangerous lag when trying to accelerate. I was trying to accelerate making a u turn to on coming traffic and the car wouldn't accelerate nearly causing a catastrophic life threatening accident. I have had my car at the dealership for 3 months trying to fix the problem and to date every time I get it back the same thing happens. My paperwork is with my car that has been at the dealership since for 3 months.
My fuel pump originally was diagnosed as faulty in october 2017 ordered from mercedes benz of sa which was stated by the eta provided. Upon calling back they were unable to get a eta on my fuel pump which has my car running horrible and smelling like gas but is my only car. It has been over 4 months since situation upon calling today no eta has been given or updated they voiced its on international back-order everywhere you call if an item like this isn't available there is a serious safety issues and recall needed immediately to hold mercedes responsible. This is an unfortunate event that needs to be fixed.
Long pause when trying to accelerate from a stop. Not normal turbo lag, it's too long.
Constant issues with vehicle acceleration. For example when try to accelerate from a stop the car hesitates for several seconds even with significant pressure on gas pedal then suddenly accelerates in a very jerky fashion. This is very dangerous when trying to pull out into traffic or make a left hand turn crossing multiple traffic lanes. Have also had similar problems when car is traveling on highway and need to accelerate quickly, the car hesitates for several seconds and then jerks into gear and speeds up. I don't drive my car that much because I work from home and take cabs on weekends when going out but had a friend drive the car with me to see what they thought and they said they definitely noticed the issue. I am taking my car to the dealership to see if they will make repairs but I have a feeling like others who have submitted a complaint I will be told nothing is wrong. I just happened across this website and thought I would see if the problem was just my car but 11 of 13 complaints are the exact same issue as mine. Why hasn't the ntsb issued a recall? Does someone or a bunch or people have to die first??
On 8/26/14 I was stopped at a light. When I went to take-off, the car would not accelerate. It finally did but very slowly. This occurred two more time at the next two stop lights. I was then in a center turn lane to turn across three lanes of traffic & when I tried to accelerate, the car died and the electronic display gave a yellow error message that the car was inoperable due to an issue with the braking system. I immediately put the car in park, turned it off & then started it back up. Fortunately it re-started, the error message was gone & I was able to drive into my office parking lot. My mercedes service dept. Said no codes registered on the computer, probably because I turned the car off so quickly it didn't have time to. Today, 8/17/14, I am having the same issue. My car is back at the mercedes service department. This is, in my opinion, a dangerous & life threatening problem.
Sluggish accellaration. This has happened several times during the last 2 months. It has happen on a take off from a red to a green light. Where I'm completely stopped and from 0 MPH speed I start to accellarate & the car feels like it stalls, almost as if it's getting no fuel. I can have my foot totally down on the gas pedal & the car hesitates or doesn't move at all. I had an incident where I was behind a semi truck, I attempted to change lanes fast before incoming traffic. The car did not move & I almost got hit from behind because the car would not speed up when I tried to accellarate. I've had my best friend in the car while this took place & he was very scared & so was I. I'm not sure if the fuel injectors are pumping the gas fast enough to get the car moving. Then again, what do I know. I'm a girl. All I know is, something is wrong with this car & it's not safe to drive. This does not happen every time but it happens quite too often. I'm to the point now where I don't trust passing other cars and I'm extra cautious when having to pass cars or from lane to lane. I don't trust this car. I've contacted the dealership today & have an appointment to meet with max at the dealership in anaheim hills, ca. I'm hoping I can have an early termination of my lease or get into another car (hopefully a safe car).
Was accelerating up hill after making right turn; check engine light came on, vehicle seemed to stall and would no longer accelerate in traffic situation; maximum speed vehicle would get to is 17 MPH. Immediately took to dealer who ran diagnostics, but did not identify problem; performed computer "reset" and told to bring back if more problems. Several hours later, same issue returned with maximum speed of 7 MPH; cel and multiple dash warning lights including traction control appeared. Vehicle was towed to dealer and dealer was notified of safety issue and potential for accident. After five days, dealer called and indicated had replaced throttle motor. Dealer requested to keep overnight and next morning engine would not start; found pull on battery. Approximately 4.5 weeks later, original acceleration issue recurred - while passing a tractor trailer in a passing zone on two-lane highway; was unable to complete passing maneuver and had to fall back in behind tractor trailer just in time for an oncoming vehicle to pass in other direction, avoiding collision, but underscoring imminent safety threat of this vehicle. Vehicle was returned to dealer yet again and after more than one week, dealer indicated that fuel pump and injectors had been replaced per instruction from mb USA. Again requested to keep vehicle for additional testing; vehicle remains with dealer as of today. The acceleration issues with this vehicle present an imminent threat to safety of both driver and other vehicles.
The gas becomes non responsive while driving and or have to stop the car restart it ,the dealership states they could not find any problem this happened 3 times before and the last time on the freeway and was involved in a near miss with an 18 wheeler witch could have ended my life and possibly others on the freeway I am petrified to drive this car since then which happened a few days ago I took it back to the dealership and they are giving me the run around and claiming there is no problem with the car .this is a serious and dangerous problem I have herd from others that mercedes car have this problem and trying to cover it up from the public .please investigate this problem before it ends up in a fatality,and then its too late. Every time this happens a message shows up on the dashboard and I took a photo of it they still ignored it I spoke to mercedes they are investigating it and as yet did not contact me.
Tl* the contact owns a 2013 mercedes benz c250. The contact stated that while driving approximately 1 MPH, the contact smelled a slight odor of gasoline fuel inside of the vehicle. The contact also discovered that there was a large amount of fuel leaking onto the ground. The vehicle was towed to an authorized dealer, who stated that the fuel supply hose was detached from the high pressure pump. The vehicle was repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 3,942. Updated 7/10/13 *cn the consumer stated the gas leak was on the top of the engine. There was no warning. Updated 07/18/13
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