I purchased my used car at jerry damson 3/17/18 and this car has been at the mercedes dealer stating this is unable to drive, they reset a light that damson described from removing the seat, it appear that it has came back on. It was here the entire 30days warranty I had. Im upset! It was smoking and cracking and making all sorts of noise along with the horn and buttons do not work. Mercedes says no way to fix this and can not drive this unsafe car. I have not had this car 10 full days!! Its still there. They are saying I should pay for this and it clearly states that mercedes will. Help!!!!! My car was in motion. My car is still at the dealer for this issue help!!
2014 Mercedes-Benz C250 steering complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
I purchased my used car at jerry damson 3/17/18 and this car has been at the mercedes dealer stating this is unable to drive, they reset a light that damson described from removing the seat, it appear that it has came back on. It was here the entire 30days warranty I had. Im upset! It was smoking and cracking and making all sorts of noise along with the horn and buttons do not work. Mercedes says no way to fix this and can not drive this unsafe car. I have not had this car 10 full days!! Its still there. They are saying I should pay for this and it clearly states that mercedes will. Help!!!!! My car was in motion. My car is still at the dealer for this issue help!!
Tl* the contact owns a 2014 mercedes-benz c250. The contact received notification of the federal safety agency campaign number: 17v627000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (mercedes-benz of arcadia, 626‑701‑8904, 101 n santa anita ave, arcadia, ca 91006) and confirmed that the part was not available for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
I need to have the recall taken care of. Nothing happen yet!
I received a recall notice for the takata airbag inflators. My mercedes is affected; however, there has not been a fix provided
Takata recall: to date nothing has happened. However, my auto is listed in the airbag recall notice as having defective grounding in the steering column which could lead to a premature deployment of the airbag.
I was driving on glades road, boca raton, fl. I heard a loud noise, saw smoke and lost my power steering. I managed to pull into town center mall, got out of the car and saw that the car was on fire. The boca raton police came, #5 fire department came. The fire was put out and the car was towed to mercedes of delray.
Driving on a four-lane street (two lanes on each side) with my two kids. The 2014 c250 had a malfunction with the electric steering: automatically jerking the car to the right. I lost control of the car and hit the curb. It felt like we went airborne. I turned the steering wheel to the left to try to stabilize the car, quickly realizing there was truck to the left I turned the steering wheel back to the right to avoid hitting the truck. This caused me to hit the curb again. It all happened so fast it was hard to stabilize the car. Mercedes-benz (expressed as mbusa) had my car for over a month. In their incident questionnaire they asked to grant permission to image the data contained in the vehicle's event data recorder (edr). I sent the questionnaire to my insurance, and we didn't not grant mbusa permission as the lessee. Mbusa broke the law and went without my permission and imaged the data. Than came back and stated that they would not cover the damage, as the edr stated that I hit the curb. Mbusa expressed that I would have to pay out of pocket for their malfunction. I asked for a copy of the recorded conversation and I want the report. It was expressed by mbusa that I would have to get a court subpoena for them to give me the information. I called a attorney and this is against the law; and is all tactics/strategies on mbusa part to not take responsibility because they would by law have to report it to the federal safety agency. All I wanted was to keep my family safe, and for mbusa to take the car back as it was around 3 months old when the accident accused. If I fight this: just to get someone to review the edr will cost around $10,000. Great business strategy mbusa in keeping your customers safe until someone dies because of your lack of humility!
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