rear sub frame rotted out and I nearly had an accident from this poor design and lack of notice from Mercedes. This should be a recall!
2010 Mercedes-Benz C300 body complaints
Page 2 of 2: complaints 11 to 34 of 34, newest first, as owners wrote them.
Tl* the contact owns a 2010 mercedes benz c300. The contact stated that while driving at slower speeds, an abnormal grinding sound was coming from engine without warning. The contact took the vehicle to mercedes-benz of fort washington located at (404 pennsylvania ave, fort washington, pa 19034), where the vehicle was diagnosed with a defective bearing in the transfer case. The contact took the vehicle to an independent mechanic where the transmission replaced. The contact took the vehicle back to the same dealer to be repaired under the federal safety agency campaign number: 19v010000 (air bags). The vehicle was inspected and the contact was informed that the subframe was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 96,000. The VIN was not available.
Tl* the contact owns a 2010 mercedes-benz c300. While driving various speeds, the vehicle became unstable when the brake pedal was depressed. There were no warning indicators illuminated. The vehicle was taken to mercedes-benz of louisville (2520 terra crossing blvd, louisville, ky 40245, (502) 565-4410) where it was diagnosed that the subframe was rusted and fractured. The vehicle was unable to be driven. The manufacturer was contacted and did not assist. The vehicle was repaired. The failure mileage was 94,000.
On june 9,2019 I was driving going to giant grocery store in west-bard shopping center in bethesda. .in the parking lot I lost control of steering column.hit a concrete pole and passed out.all of my airbags deployed, time was around I was driving on city road.from river road to westbard. I suffered brain,neck,chest and knee injuries. Sufferred transient global amnesiaf or nearly 4 hours or more. Still recuperating. Last two years getting letters for takata airbag recalls but nothing has been done, did not know that steering column had issues. I did manufacture recommended service.car has about 48,000 mile on it. It has multiple options upgrades.
Tl* the contact owns a 2010 mercedes-benz c300. The contact took the vehicle to an inspection station and was informed that the frame was fractured and could cause an explosion if the vehicle were driven over a pothole. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was contacted and informed the contact that there were no recalls. The contact was referred to a local dealer. The failure mileage was 138,000.
I was driving my 2010 c300, 99,000 miles at approximately 40 MPH when I experienced a nearly fatal collision. When I applied the brakes, I experienced a failure of the rear cross-member subframe which caused the rear left wheel to deviate in a such a way that caused the rear of the vehicle to fishtail. I had to fight to regain control of the vehicle and avoid a head-on collision. I drove the vehicle to a nearby mechanic who pointed to a break in the sub-frame where the rear-left tire suspension components attached to the rest of the car. The break appears to have manifested where the sheet metal components were welded to form a bracket in the subframe. I live in a state where annual safety inspections are carried out and the vehicle has passed such inspections with no past indicators of rust. The safety inspection focuses on the structural integrity of components such as suspension and frame. The most recent state safety inspection was carried out on september 2018, at 97,000. Furthermore, at 90,663 miles, mercedes-benz dealer conducted a thorough inspection of the vehicle and did not notice any issues with the subframe, suspension, or any other components of the vehicle. Near-fatal, catastrophic failures should not take place on a modern luxury car that is less than 10 years old, unless there is a manufacturing defect. However, mercedes-benz USA refused to consider a manufacturing defect and made the determination without reviewing photos of the structural brake. Note that based on my research, the federal safety agency id numbers 10504684 and 11023618 speak to similar rust issues to the sub-frame. Please investigate and launch the recall campaign.
A brocken rear spring was discovered while the car was being surviced by an independent shop here in northern wisconsin. I was told by the mechanic that replacing springs on mbs such as mine in areas such as here where salt is used on winter roads is not uncommon.
After purchasing my vehicle in 2013 the driver inside door latch broke and will not open drivers door. This occurred approximately 3 yrs after I purchased the vehicle. Around 12/16. In order to get out of my vehicle I must roll the window down and unlock door, reach out and open from outside latch. I feel very unsafe in this vehicle in the event I lose power due to wreck, I will be trapped inside this vehicle. I've reported this to mercedes's and when I've tried to order this part, I'm told it's on national backorder ! It's very expensive to fix, but I can't even get it fixed because the part is not available. Mercedes won't even give me a date when it will be available. After googling this subject online, I've learned there is a huge amount of theses door latches breaking. I'm pleading for help!!
I am writing you regarding a serious and potential life threatening safety hazard that has been ignored by mercedes-benz. Clearly this is not an isolated problem as I have found this issue has plagued many other mercedes drivers on the internet. On 1 october 2017, the inside passenger door handle malfunctioned and would not open the door. (see attached photo). The passenger door can now only be opened from the outside. When taken to the local mercedes of arrowhead dealer in peoria, az, it was determined that the entire door panel must be replaced, needs to be manufactured and would not be available until nov 2017, then dec 2017 and now feb 2018. The inability to open the passenger door presents a grave safety hazard because if the car is in a accident where the driver door is disabled both the passenger and driver cannot escape from the vehicle. Therefore, mercedes should have placed this model on the recall list which it did not and the local mercedes dealer said I am not alone with this engineering malfunction in this model year and perhaps others. The length of time to correct this engineering defect is unacceptable and this situation requires an immediate and concerted investigation because it presents a potential life threatening scenario.
Driver side door handle broke. This was not due to excessive force, unusual wear or use, etc. The part can only be repaired by replacing the entire interior door panel. Dealer is aware of the problem and knows that the piece is faulty and prone to breaking. The cost to fix it is nearly $1,000 to repair. In order to exit the vehicle, I have to roll down my window, open the door from the exterior, roll my window back up and then exit. This is a major safety hazard if I needed to exit the vehicle quickly due to a fire, accident, etc. When the handle broke, the vehicle was stationary (I had just parked), I went to open the door and there was no movement of the door. There was no sound indicating a break, it simply did not open the door any longer. When researching the problem, I found additional evidence of this being a common issue among other mb owners and they were equally aghast at the fact that this had not been recalled and addressed due to the severe nature of the issue.
While attempting to exit the vehicle, the driver side interior door handle broke. The vehicle was stationary at the time of the occurence. This is a safety problem. If there had been smoke or fire in the cabin related to an attempt to quickly exit the vehicle and the door handle brakes, it could cause a catastrophic event leading to possible death. It is made of cheap plastic.
I only have 30,000 miles on my 2010 c300. The driver interior door latch broke leaving me unable to open the door. I took to dealer and I even had an extended bumper to bumper warranty till 60,000 miles... The dealer or the warranty would not cover my door latch, stating it is wear and tear... This part is cheap plastic, that is pulled on numerous times a day. Plastic is not durable, especially in states with multiple extremes in temperatures. It was $150 just to remove the door panel by the mercedes dealer to tell me that it would not be covered. They told me that the part is $618 plus labor, making the total close to $1000. I have rheumatoid arthritis, lupus and polymyositis, making it painful to try and reach out an open window to open door by using exterior handle. I recently had a dead battery and needed to be inside my car for safety, but was unable then to open car until help came. I could not physically climb over center console to go out passenger side. Living in a state with extreme temperatures, this could be fatal. After researching my problem, many have had the same issue. 17 on this site alone. This is not wear and tear! The handle is cheap plastic, that brakes very easily. Please help, this is a very expensive safety repair! I have even heard of some people having multiple door handles on their car break.
Passenger side door handle broke creating a safety issue as passenger could not open door from inside in an emergency. For example, if the car stalls in a dangerous situation requiring immediate evacuation from the car or risk major injury or death (e.g, car fire, stuck on a railroad track, etc.) the passenger would be stuck in the car. Lowering the electric windows does not offer enough clearance to reach over the door to open the outside handle from the inside. Mercedes requires the purchase of an entire door panel to repair the cheap plastic handle on the interior of the car door (set. $800 for the panel pus labor for a total of $1100). The dealership, and mercedes benz, was well aware of this problem and the cost to repair it, but, hasn't reported it to the authorities as a risk.
Purchased car march 2015 with a 3 year extended warranty. Inside drivers door handle broke (plastic piece inside door I believe). Dealer claims warranty does not cover this because it is cosmetic and it will cost me in excess of $1100. To get it fixed. This is a major safety issue, one should not have to open the window and feel for the door handle to open the door. In many situations this could be a matter of life or death. This is just as critical as an air bag in my eye. I believe the dealer should cover this under the warranty, and may even warrant a recall.
Door release handle drivers door broke off. Unable to escape from vehicle without rolling down drivers window and climbing out. Dealer well aware of problem, but states it is a wear and tear item and not a safety issue. Will only repair under new car warranty. Utr
On approximately 10/06.2014 the driver side door handle on my 2010 mercedes benz c 300 4 matic failed to allow the door to be opened from the inside of the car. On 02/14/2015 the passenger side door handle failed to allow the door to be opened from the inside of the car. In the event of an accident such as fire or submerged in water neither the driver nor the passenger would be able to escape the vehicle. I have been driving over 50 years and have owned 50+ vehicles. I have never had a vehicle interior door handle to fail to open from the inside on any vehicle I have ever owned. To have both the passenger side door and the driver's side door to become inoperable within a 6 month period on a mercedes benz seems incredible.
The piece of plastic that serves as an attachment for the pull cord from the inside door handle broke. This made it impossible to open the front passenger door from the inside. I believe this is a safety hazard since the passenger is trapped inside the car and cannot exit easily. In an accident situation, this would be a real hazard. I discussed with local dealer, who advised this happens all the time.
The passenger side front door latch was broken and went loose. The passenger cannot open the door from the inside. Imagine if there is a fire or crash and the person cannot get out of the car what will happen. This problem is quite usual according to a web search so I decided to report.
I went to open my door after I had parked and the driver side door latch broke. So, I had to cut my car back on, roll the window down and pull the latch from outside the door. If you look online this appears t be a common problem with the 2010 c300.
Driver's side inner door handle broke. Cannot exit from car and need to open door from outside. Could be a problem in the event of an emergency if one needs to exit a vehicle in a hurry. I believe this is a common problem with mercedes benz from my research.
Apparently the interior door handles of the mb w204 are failing. It seems to me that this is a safety issue if someone is trapped inside and can't get out. Here is a thread that discusses this within a users forum. Thank you. Http://mbworld.org/forums/c-class-w204/465266-c300-2010-broken-inner-door-handles.html.
Went to exit car and interior driver side door handle broke inside door. Cannot exit vehicle.
My door handle broke stranding me in my seat. I had to crawl across the seat and exit the passenger side door. The dealer stated that they had fixed 7 so far this year. Safety issue that I can not get out of the car and they refuse to fix the issue.
Vehicle jerks forward when coming to a stop. Hood was not secure and sensor never notified driver. Seat stopped working. Bluetooth is faulty. The jerking occurs every week, at least every other day dealer cannot duplicate problem so no repairs done. Bluetooth not fixed.
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