Due to apparently deficient sunroof water drain system design, rainwater and condensation entered the passenger compartment under the carpeting, potentially damaging the vehicle's electrical wiring. The vehicle is available for inspection upon request. A dealer has inspected and confirmed the damage. Initial symptoms of the problem were wet carpeting and the sound of water sloshing around under the floor of the passenger compartment.
2011 Mercedes-Benz C300 electrical complaints
Page 2 of 3: complaints 11 to 40 of 43, newest first, as owners wrote them.
I own a 2011 C300. Recently, my car suddenly stopped working while I was attempting to leave somewhere away from my home. It would not crank or turn over/start. So I was completely stranded, and in the extreme Florida heat. There has been no damage or wreck to cause this. There were also no warning lights or symptoms in my car beforehand. My car was towed to a Mercedes Benz dealership in the nearest city. They diagnosed the problem as an electronic steering lock failure. I asked how this happened. I was told that they do not know how it happened. I was also quoted a very expensive repair bill. Upon researching this problem further, I found out that steering lock failure and ignition switch failure is a recurring and common problem that Mercedes Benz already knows about, and many people with my car and similar models have had the same problem over the years. Age of the car at time of failure did not matter, either- it has happened to many cars at different ages and mileage.This is not a normal problem for any car to have, nor is it caused by normal wear and tear. Some people have even had their cars suddenly stop working while they are driving. Many people have also asked why these faulty parts have not been recalled yet. I contacted the company multiple times and did not receive any resolution to the problem. They said that this is my responsibility to repair, and they would not pay to repair this, nor reimburse me. The company's agent did not care at all about the issues, nor take any accountability for them as the manufacturer. Being stranded in the middle of nowhere at any time is dangerous for anyone, especially in certain areas or during intense weather. This entire issue has caused extreme stress for me- interruption in my schedule, lack of transportation, and financial loss. Please hold the Mercedes Benz company accountable for their lack of proper manufacturing and lack of proper repair to their parts that they know are faulty. Thank you.
Rear taillight ground wire melting. Dealer said that this recall was performed previously, so now I had to pay for the repair parts. the federal safety agency CAMPAIGN NUMBER: 14V177000
Went to work and came out and the vehicle says to remove key from ignition. Was stuck in the middle of the night in freezing temperatures and had no way to get anywhere. It’s a common problem that Mercedes knows about and is charging thousands of dollars to repair because it can only be done through them.
The rear tail light housing harness melted due to an electrical issue. This caused my rear tail light & break lights not to function.
Car parked,steering column seized. Unable to start ignition or put vehicle in gear.
My car sound like the power steering has gone it's very loud. Also secondary air flow just replaced and now it's going to need another one at 2000 a pop. Finally the electrics is very weird. Lights will go out then come back on. My day time running lights stay on day and night no matter where I turn the light switch. The day time running light is on even when I turn on high beams. No matter if it's moving or not all these things are happening.
Tl* the contact owns a 2011 mercedes-benz c300. The contact stated that the vehicle failed to start. There were no warning indicators illuminated. The vehicle was taken to mercedes-benz of northlake (located at 10725 northlake auto plaza, charlotte, nc 28269, (704) 321-4833) where it was diagnosed that the electronic steering was faulty. The technician replaced the steering lock. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,536.*bf
I was leaving work. I unlocked the vehicle with the key fob, placed the key fob in the ignition, and it failed to start. I was left stranded without a way to leave. I have been told my problem lies within a "faulty ignition switch" that only mb can repair. I have been told this is a common problem among the c-class models and I am hoping mb can address the issue with a recall.
Tl* the contact owns a 2011 mercedes-benz c300. While attempting to start the vehicle, the engine would not start and the power steering ability seized. The vehicle was towed to mercedes benz of honolulu (818 okapi omani ave, honolulu, hi) where it was diagnosed that the steering lock module was faulty and needed to be replaced. The module was replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 53,000.
I am writing to file a complaint. The vehicle did not start after the key was put into the ignition. There were no warning lights. In addition, the vehicle did not start at all. The tow service was called. The tow repair representative indicated the problem may be the "ignition switch," as the battery was fine. The vehicle was towed to the dealership. The entire ignition switch had to be replaced. The cost was $1214. This is unacceptable. Fortunately, the vehicle was in a secure place -- the home garage. However, had it been in another location, a serious safety hazard could have occurred. The vehicle only has approximately 91,000 miles, so it is inconceivable as to why an ignition switch would need to be replaced. There was no warning. This is an item that is clearly a manufacturer's defect and should be under warranty.
"takata recall" I contacted the the authorized mercedes-benz dealer has failed to remedy this safety recall in a timely manner, I have continuously reached out for year and half and the mercedes-benz dealer continuous to stated that the air bags are on back order.
1. Takata recall: this recall of a dangerous situation has been going on for about two years now is unacceptable and hazardous to em and my family. 2. Law suit: greg suddreth and paul denton v. Mercedes-benz USA, llc. On 10/30/17, I had to pay 3445.13 for a repair my balance shafts gears, which we're deemed defective in all m272 engines which is in my c300. However, in the above mentioned law suit, this problem was supposed to have been corrected. When I brought this to the attention to the mercedes-benz of modesto technicians, they said I missed the cut-off date by one year. They acknowledged I had the same problem and checked to see if I qualified for a free repair, but later claimed, the issue with the defective balance shafts gears had been addressed. How can that be when I incurred the same problem. The repair should have been repaired under warranty. I eventually had to have the car repaired at mercedes of pleasanton because modesto didn't have any open appointments. Thank you for your attention in this matter. 3. Faulty electronic stearing lock: engine won't turn on and steearing wheel is locked. Several people have had this same problem. Mercedes claim not a safety issue, but when your daughter gets stuck at midnight at an amusement park on high school senior night...that's a safety issue. Thank you for your attention in this matter.
There has been a recall on my airbags for 2 years. This is too long to wait for a solution to be done when I am being told that these airbags if deployed can kill me or my passengers (which are my children) I have been waiting for a remedy but just keep getting told that there is one coming. 2 years is long enough to figure it out. The safety of my children is not something to mess with! Please make them fix this problem or buy the dang car back! There is also a problem with the tail light sensor and light itself, it keeps saying to check it and it dims but it's not in need of replacement.
Passenger side lowbeam light burnt out approx 2 months ago, bulb replaced. Five days ago passenger side lowbeam light burnt out again. Parked car after about a 15 mile drive, within 30 minutes car was on fire and entire front end burnt completely. Should there be a recall from mercedes for faulty wiring to headlights before someone is killed or their home destroyed if fire starts while car parked in garage?
Similar to the recall issue (and open investigation), the ground wire for the rear left tail light overheated, melting the light carrier.
The car will not start, no power, no lights, no radio, no response after inserting the key. I tried both keys and same issue exists with both keys. The electrical ignition switch needs to be replaced.
My 2011 mercedes c 300 has a failed ignition lock the car stop on me in the middle of the night, I had to have a tow truck to pick it up and tow to shop $$$ and I begin to do some research there are so many cars with the same problem this need to be on the recall list and also it is very expensive to repair please help
We are a small family owned car lot that has been in business since 2005. We sold a 2011 mercedes c300 to a nice young couple last week. After only having it less than 24 hours, the customer called stating the vehicle will not start. Said went to start the vehicle in the morning and the steering wheel was locked and car would not start. The lights & radio turned on but it had a message on dash to remove key from ignition. We had to call a tow company to tow it to the mechanic and put them in a loaner car. Later that day I started doing some research and realized many many others are having this same exact issue and it is costing them $1600-$1800 to have the esl & eis replaced. It is insane how many of the same issue have been recognized and reported yet there is no active recall on this very dangerous, expensive issue with on a car that many people can only dream about having! I will attach the link also that I found the others having the same issue. Http://www.carproblemzoo.com/mercedesbenz/c300/steering-column-problems.php
Steering wheel lock up or eis issue. Car not stopped working all of a sudden. Lucky it was in safe place. Car interior light comes up but does not crank. It needs to be recalled. Look how many people are having the same issue https://www.cargurus.com/cars/discussion-t32359_ds565938
Steering wheel lock mechanism failure. It keeps the car from starting. My local dealer stated this is a common failure in mercedes. And that there should be a recall on these.
Tl* the contact owns a 2011 mercedes-benz c300. While attempting to start the vehicle, an abnormal smoke odor was present. The vehicle was towed to inskip mercedes, located at 1557 bald hill road, warwick, ri 02886, to be diagnosed. The contact was informed that the signal acquisition module melted and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,282.
My rear left tail lamp lights was going dimmer and now it does not work I checked wires and one looks like it's burning ...I'm not sure
Tl* takata recall. The contact owns a 2011 mercedes-benz c300. The contact stated that the vehicle failed to start when the key was turned over in the ignition. The dealer (carlton motorcars, 2446 laurens rd, greenville, sc 29607, (864) 213-8000) diagnosed that the electronic emissions switch needed to be replaced. In addition, the vehicle was included in the federal safety agency campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The manufacturer was notified of the failure. The contact was to check to determine when a dealer could schedule the recall repairs the approximate failure mileage was 78,000. Vin tool confirms parts not available. Updated 08/22/17*lj
The electronic steering lock mechanism on these vehicles appear to fail with alarming frequency. If the failure was to occur any distance from a dealer a motorist would be stranded, perhaps in a dangerous situation. I was lucky - the failure occurred in my home town, but the nearest dealer is 2 hours away - they are the only ones who can fix it. This situation is dangerous and the failure to address it (by mercedes benz) irresponsible.
"takata recall" I have a mercedes benz c300 2011 a problem occurred where you turn the key and it does not recognize and steering wheel lock.everything else worked like lights,radio,battery. I was driving one moment stopped and parked for less than 5 minutes and nothing happened. I've done some research and it looks like there's quite a few other owners having the same problem. You can check on this link http://www.carproblemzoo.com/mercedesbenz/c300/steering-failed-problems.php I believe this should be a recall and needs to get fixed.
Car stopped suddenly in the middle of the road , lost power, stopped, all the lights went off, pulled it to the side, found out from the dealer alternator gone bad, waiting for new one for instalation at the dealer, surprising to see a alternator on mercedes gone wrong in 30000 miles
Electronic ingition system malfunciton car want start, all lights on,radio works battery seems to be operating , took to dealer eis is the issue, cost is extreme, after reading reviews this is an ongoing issue after warranty expires. No recall has been authorrized...this is an issue mercedez benz
Total failure of ignition system, drove the car parked it, went to get back in 20 minutes later would not start, tried both keys no luck. Car would not recognize either key being inserted into ignition. 37 days out of factory warranty luckily enough this complete vehicle failure happened after my wife and I just finished a road trip to virginia, if this would of happened at some rest stop, or god for bid while we were driving the vehicle, it would of been a huge safety risk.
Sun roof and lights inside the car stopped working suddenly causing complete darkness inside the car at night time.
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