Takata recall...issued over 2 years ago and there is still no fix and mercedes has no fix such a renting a safe vehicle for my families safety. I wrote to mercedes asking for this and was denied. Other mfg., bmw & honda provide this service to limit potential liability.
2013 Mercedes-Benz C300 airbags complaints
Page 4 of 4: complaints 71 to 99 of 99, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of the federal safety agency campaign numbers: 16v081000 (air bags) and 17v627000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Open road of bridgewater (1250 us-22, bridgewater, nj 08807, (908) 685-0800) was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 18v043000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There's a recall for a grounding issue that can affect the airbags on the vehicle, this issue was detected in oct/2017 and it is unacceptable that they haven't received parts to fix this problem yet. Are they waiting for accidents to happen while they save money?
Tl* takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of the federal safety agency campaign numbers: 17v627000 (air bags) and 18v043000 (air bags). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (mercedes-benz of manchester, 875 gold st, manchester, nh 03103, (888) 682-5212) was not contacted. The interim recall notice stated that the remedy and parts were unavailable. The manufacturer was contacted to determine when the remedy and parts would be supplied to the dealer to receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2013 mercedes-benz c300. The contact received the federal safety agency campaign numbers: 17v627000 (air bags) and 16v081000 (air bags). The contact called the manufacturer who confirmed that the parts were not available for the recall remedies. A dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 mercedes-benz c300. The contact stated that the passenger side air bag indicator illuminated. The contact received notification of the federal safety agency campaign numbers: 17v627000 (air bags) and 18v043000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The vehicle was not diagnosed or repaired.the manufacturer was not notified. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of the federal safety agency campaign numbers: 18v043000 (air bags) and 17v627000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of miami (1200 nw 167th st, miami, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
I received two safety recall notices from daimler ag (dag) regarding air bag issues since october 2017, both of which indicate that "remedy not yet available." the most recent one (issued january 2018) is related to the takata recall: "according to takata, in the event of an inflator rupture, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants" the first recall, issued october 2017 relates to: "daimler ag (dag), the manufacturer of mercedes-benz vehicles, has determined that on certain b-class electric, c-class, e-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash. Consequence an inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash." it is unacceptable that daimler has not yet provided remedies for these situations.
Takata recall I want to go on record how disappointed I am that parts are not yet available for such a dangerous recall. Stating 'airbag explosion causing sharp metal fragments striking the occupants causing serious injury or death' is extremely serious and dangerous. Other options should be made available immediately. I intend to talk with my mercedes dealer as well. This may put undue burden on the dealers as well. Newer vehicles should be made available to customers if this is not resolved. There is a high risk factor and increased apprehension every time I drive the vehicle.
Takata recall. My car has a takata recall , as well as another recall with the steering module that both can cause injury and or death , neither recall has a remedy , and I fear for my and my children's safety. We spent alot of money on this car due to its "safety", yet we are not safe and our lives are not in good hands due accident. What are my options and can someone please contact me , via the issue at hand . [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 18v043000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer informed the contact that the part could take until the end of december of 2018 to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall on february 26, 2018, I received a recall letter from mercedes benz USA ("mercedes") with respect to a defect on the "takata" airbags, noting that "a passenger-side inflation explosion during deployment could result in sharp metal fragments striking the front passenger or other occupants, possibly causing injury or death." the letter also notes that replacement parts are not yet available for my vehicle. I called mercedes to better understand why, if I am driving a car that is deemed to be unsafe and per the above, could cause injury or death, a replacement part is not available. I was told that mercedes sent the letter with the verbiage as it appeared from takata, that many other manufacturers were impacted by this recall, and that mercedes was "low on the list" for replacements. I do not understand how or why I should be expected to continue to drive a car with my family in it that is deemed to be unsafe. I further do not understand why mercedes is not taking any action to rectify this situation. Mercedes determined that both they and you (as the regulator) determined that the car is in fact safe, yet the letter I was provided states otherwise. Please explain how this is possible.
Mercedes benz of marietta was unable to remedy the situation. Service advisor ahmad frozan called me yesterday to cancel my appointment with them. He stated remedy parts not available for my vehicle at this time. However I received a saftey recall notice that remedy parts are available to schedule appointment with authorized dealer. Needs to remedy as soon as possible to avoid possible damages.
Tl* the contact owns a 2013 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 17v627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over two months ago. The dealer (world wide motors inc, 3900 e 96th st, indianapolis, in 46240) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. Vin tool confirms parts not available.
On january 17, 2018, tk holdings inc. Mailed me an important notice for ownersof vehicles with takata airbag inflators. The card directed me to the web site www.airbagrecall.com, I followed the directions and entered the VIN for my vehicle. The site identified it to be under the recall notice then directed me to contact a number for the local mercedes dealership. When I contacted mercedes benz of orlando they informed me that the vehicle is not under recall. They in turn forwarded my call to a central mercedes benz telephone number, and they said the same thing (my vehicle does not have the takata recall)
Takata recall--notified about recall oct 2017 --mer benz still has no fix--concerned about driving car with such a dangerous defect--also would like to trade for new vehicle but with open recall will lessen value of vehicle--can they be pushed to find fix--
Tl* the contact owns a 2013 mercedes-benz c300. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. The air bag failed to deploy. The contact sustained whiplash that required medical attention. A police report was filed. The contact was able to drive the vehicle. In addition, the contact heard a ticking noise coming from the steering wheel. The steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to mercedes-benz of s atlanta (3775 royal s pkwy, ga 30349, phone: (470) 819-2400), but the cause of the failure could not be diagnosed. The vehicle was repaired. The VIN was included in the federal safety agency campaign number: 17v627000 (air bags). The manufacturer was not contacted. The approximate failure mileage was 100,000.
Takata recall- due to the takata airbag recall my vehicle can not be sold or traded to a dealership until a remedy is available. This issue, in addition to being frustrating, negatively impacts the value of my vehicle.
Takata recall
Takata recall
No remedy for tanaka recall
Takata recall
The driver side airbag deployed while driving. We were traveling ~25 MPH down a hill and the airbag deployed at random.
Tl* the contact owns a 2013 mercedes-benz c300. While driving 44 MPH, the vehicle was involved in a head on crash. The air bags did not deploy. The vehicle was towed to a police impound. A police report was filed. There was one injury that required medical attention. The medical examiner diagnosed that they did not see any broken bones; however, there were some bruises on the knees, hip, upper back, right shoulder, and neck. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
I was driving down the road at 15mph and the airbag in the drivers steering wheel deployed for no reason. Mercedes declines to complete an inspection and offered to replace and return the vehicle to me. I am concerned with the decision to not complete an inspection due to the severe nature of the situation. I was burned and bruised on my left arm and swerved into the other lane due to the shock of the airbag deployment. I am not comfortable driving the vehicle and I do not feel that it is safe.
Tl* the contact owns a 2013 mercedes benz c300. While exiting the garage, the vehicle over accelerated on its own when the contact depressed the accelerator pedal. The contact crashed the vehicle into a concrete building and the air bags failed to deploy. The contact sustained a concussion and bruising to the stomach, which required medical attention. A police report was not filed. The vehicle was towed to an independent mechanic. The vehicle had not been repaired and the contact was waiting for the manufacturer to conduct an investigation. The approximate failure mileage was 24,000.
Passenger airbags enabled then disabled just randomly while driving with an adult passenger sitting with the seat belt clicked in the front passenger seat. A airbag light come on indicating that the passenger air bag is off then after few miles suddenly a massage in the dashboard saying "airbag now enabled please see driver manual" I took the car to mb service, they couldn't find any code for problems. They ask me to videotape the messages and the lights when come on. I just did today. Will see what they will do with it. It's sound really dangerous to drive with passenger with his airbag disabled. Happen to me 5-6 times , the car has 4000 mile only !!
The 'passenger airbag disabled' message comes on even if when there's an adult passenger in the front seat. I brought it to the dealer several weeks ago and am using a loaner, another 2013 c300, the message just appeared in the loaner as well, loaner has less than 1,000 miles the message appears randomly whether parked or moving. The dealer cannot guarantee that the airbag will deploy or not. The part, which is manufactured in germany, is on back order until further notice.
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