I noticed that my car was pulling heavy to the left when I stop and strange noise in the rear of the car, after taking the car to the mechanic he told me that the car rear subframe on my 2013 Mercedes Benz c300 was rotted, the control arm bracket completely broke off on the left side and the right side is also cracked. it appears that this is a common issue in areas of heavy road salt usage during winter months, the dealer told me that the car has a rotted rear subframe problem and the subframe could break out in months.
2013 Mercedes-Benz C300 steering complaints
Page 2 of 2: complaints 11 to 26 of 26, newest first, as owners wrote them.
Sudden steering pull when braking . Mechanic found rotten left rear suspension cross member .part number 2043500141 Mechanic reports very Common issue with this model . Mercedes Benz is aware but will not repair or supply replacement parts . Note the replacement part is not available in US currently . Stuck with unsafe auto lacking support from Mercedes Benz . Some one is going to be injured / killed as the manufacturing defect shows rust failure from inside out and not detectable during routine maintenance . Hard braking pull is first indication that the defective part failed . Should this occur at highway speed the auto can flip resulting in major injury or death .
I’ve had 2 c300 Mercedes models in the past 8 months both used and were driving fine until rain water and car washes caused electrical damage there is a water leaking issue that goes into the floorbeds of the vehicle that causes the car to malfunction
The subframe rotted out causing the lower control arm bracket to detach from the frame. This has caused loss of control of the back left wheel and causes the car to shake and swerve when braking. This exact issue has led to recall in Canada. First noticed due to a squeaking and clunking sound. Later on the same day, I pressed the brakes on the highway and felt the described shaking/swerving. My mechanic has let me know that the car is now un-drivable due to the safety issue this causes. One of the rear subframe’s main purposes is to absorb and disperse impact. Not only have I entirely lost control of the rear left, but any crash that this could have led to could have been significantly more dangerous due to the failed subframe. As stated prior, this exact issue has led to recall in Canada and I believe that it should lead to recall in the USA as well.
Vehicle subframe has rusted through and parts of left rear suspension components are free, and one is about to poke a hole in the fuel tank. The right side is about to do the same. Everyone’s safety is at high risk with this problem. The car abruptly pulls to the left when applying the brakes as well as causing the car to shimmy on the interstate. I took it to my mechanic who to.d me what has happened, and I had it towed to the Mercedes dealership who confirmed the problem. When you search the internet you find a highly alarming number of people who have this same problem on 2009-2014 C300 models please do something before someone gets killed.
Vehicle completely shut down while traveling on interstate. Ignition switch malfunction and went dead, also steering column locked causing me to lose control of steering functions.
The electronic steering lock failed while in the parked position. A tiny motor inside has burned up and it now prevents you from starting the vehicle. The dealership will not sell me a replacement to repair on my own and I must take it in to them for repair at a cost of over $1800.00. This is a very common defect failure in this series of 2008 to 2014 mercedes benz. I have a 2005 mercedes which does not have this problem with the unit and is operating correctly after 15 years.
Warning system advises me that system is faulty, the warning emblem and eco warning comes on.
There are 3 recalls regarding my vehicle per mercedes benz and their database on their website. I took my vehicle for steering column to get repaired and the dealer did nothing about it. They are refusing to fix the recalls and told me that my vehicle is not under the manufacturer warranty. The dashboard is completely disabled with a warning messages and airbag light on. It disabled my honk, volume buttons, I cannot see tire pressure on my dashboard or how much miles there is left for gas and other features. Service manager told me he is unable to fix the recall and for me to contact mercedes benz customer service. They let me leave the dealership with my new born baby and two toddlers. I begged them to fix it and cried so much since I was scared to death to drive away with the problem like that and they still refused to do so. After I contacted mb customer service they looked into it and also stated that my vehicle is not going to be fixed for the recall due to non manufacturer warranty. Please help me out.
I went to an authorized mb dealer and they did the recall for the steering column but not for the air bags. I also believe a recall should be made due to the fact that oil has siphoned its way up the cam magnets and solenoids thru the engine wiring harness to the main fuel computer and has caused the engine to be out of timing. According to your authorized dealership's tech this could cause the engine to seize. According to research this is a known defect with recalls for other engines but is still happening on numerous mercedes benz vehicles.
There has been no repairs for this recall that is a life threatening safety hazard . I have contacted the manufacture and they have stated they do not have the parts to fix this. I have my family that rides in this car everyday. This needs to be fixed or buy back the car from me.
I received a recall inovember 2017 and am unable to get mb to make an appointment to fix an insufficient grounding component in the steering wheel which may causes an electrostatic discharge which deploys the takata airbag with resultant accident occurrence. I am in fear when driving. Mb has not responded to my request. They have not provided me with a safe car; they have ignored requests; they have given no answer to my letter and phone calls to ceo exler in atlanta or any person in manhattan main office. They have devalued the worth of my car if I tried to sell it. They have ripped off the system, while spending millions on marketing. Cars they produced for 2018 were sold with recalls. There are millions on the road from 2012 through 2018 that I have found so far from government published lists of recalled mercedes benz models. When will I learn there are accidents already caused by these recall failures? Millions will be spent for hush money to the media, but no money for recall correction.I have serviced my car per manual direction, and prior to recall had extended my warranty by two years to the tune of $2800+++ will you answer this complaint? Should all of us so affected hold our breaths?
This is regarding recall number the federal safety agency 17v627 and manufacturer # 2017100005. Summary of recall: daimler ag (dag), the manufacturer of mercedes-benz vehicles, has determined that on certain b-class electric, c-class, e-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash. I contacted an authorized mercedes-benz dealer and was told the part to fix the recall issue is not yet available. I find this unacceptable given it could "cause a risk of injury to the driver and might increase the risk of a potential crash". What recourse do I have regarding this and to ensure my vehicle is repaired & safe in a more timely manner? It has now been over 5 months since the recall was issued!
Tl* the contact owns a 2013 mercedes-benz c300. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. The air bag failed to deploy. The contact sustained whiplash that required medical attention. A police report was filed. The contact was able to drive the vehicle. In addition, the contact heard a ticking noise coming from the steering wheel. The steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to mercedes-benz of s atlanta (3775 royal s pkwy, ga 30349, phone: (470) 819-2400), but the cause of the failure could not be diagnosed. The vehicle was repaired. The VIN was included in the federal safety agency campaign number: 17v627000 (air bags). The manufacturer was not contacted. The approximate failure mileage was 100,000.
The steering wheel has aluminum trim which is peeling off it cut my finger. It's too thin and has sharp edges. Asked dealer to replace it but waiting on dealer to get back to me. I am informing you because I did research on google and bunch of people had same issue.
The welds of the exhaust pipes to the muffler broke causing the muffler to slip of the pipes. This vehicle has been taken care of all schedule maintenance perform and driven only under normal driving conditions.
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