Passenger side airbag light keeps coming on when someone is sitting in the car. My electrical system shuts off and on and goes haywire
2015 Mercedes-Benz C300 electrical complaints
Page 2 of 3: complaints 11 to 40 of 50, newest first, as owners wrote them.
The car has intermittent starting issues more noticeably during eco start / stop process. When car does an eco stop at red light or stop but it is unable to restart consistently (10-20% fail rate). All dashboard lights come on and car is stalled. Car can roll if on a hill. Car can be restarted by turning car on and off manually. Only error code is p1ce200 but the manufacturer suggested steps do no solve problem. Battery, auxillary battery, starter, voltage dip limiter, battery sensor, starter relay were replaced. Delear unable to find problem and says all software is up to date.
When driving on the bridge the piece of my sunroof flew off I pulled over it was raining and the inside of my car got wet the motor on my sunroof no longer works as the water leaked through. I picked up as much of the pieces as I could but the part was run over.
2015 mercedes benz c300. Consumer writes in regards to deleted safety features after safety recall was performed. *ld the consumer stated during an update the voice recognition feature was uninstalled. The manufacturer was contacted and stated the feature would only operate if the vehicle had an active GPS system. The consumer stated the vehicle was purchase with the use of the voice command and it should remain.
Regardless of driving through city streets, expressway or in place the screen to my vehicle displays 'stop vehicle shift to park leave engine running' with an image of a battery above.
While I was travelling on highway, I got an alert about collision system being inoperable, I took my car to the dealership, it was investigated and was told to me that I had an accident? I did not. I am thinking it was some kind of an electrical/radar sensor issue? It did not affect my speed or ability to accelerate
Takara recall
12/6/17 airbag frontal,8/31/17 electrial system starter assembly,8/31/17 engine and engine cooling engine,4/21/17 electrical system software and 4/21/17 airbag frontal sensor/control module.recall on these parts.
When accelerating with my mercedes c300, the car is actually loosing power. The effect is reinforced as the controlling system is blocking the acceleration. Result is that the car is braking suddenly instead of accelerating. It is particularly dangerous when trying to pass another car on the high way as the car will brake. I almost experienced twice an accident on the highway due to this acceleration/bake issue. I brought my car to an independent mercedes repair center. They confirmed to me that mercedes issued a technical bulletin for an electrical cable replacement due to that failure. The issue described on the tb is identical to the experience issue. I contacted my mercedes dealership service department. They informed me there is no recall and don't consider this issue a safety issue. They won't replace the electrical cable unless I paid for the "service". The cable has not been damaged or disconnected. It is simply faulty and mercedes knows the issue as they issued a tb for the vehicle.
Speakers randomly stop working - sometimes for a few hours and other times for up to 5 days. When speakers are not working, this means the stereo, navigation, bluetooth calls, and emergency calls are inaccessible. This is a problem for many drivers please click on the link below. Https://mbworld.org/forums/c-class-w205/701679-stereo-issue-my-2015-c300.html
Entertainment unit does not work at all. Happened out of nowhere one day turned on the car and it was frozen. Back up camera 9/10 times does not work and when it does it turns on after you have backed up and are already going forward. Unit freezes unable to change or do anything to the unit itself. Occasionally a blue screen pops up for 1-2 seconds and goes to the initial start up screen for a while. I went to my local dealership and the admitted of hearing about this problem from other owners with the same issue and said there was nothing that could be done cause they have no idea how to fix it, I mean that's absurd.
There is a serious problem with the vehicle mentioned above. The entertainment system and the rear camera do not work. This is a serious safety concern regarding the rear camera. The c-class is designed in such way that you depend on the camera when reversing and it is very difficult to see the rear view when backing and looking from all angles. I called your hq in maryland for assistance, they were unaware of potential reported problems. Their best answer was to call the dealership. The following day, I received a phone call from new country motor cars mercedes benz of hartford, ct stating that they have not heard of this problem and its very unlikely that it was associated with the recent recall regarding this vehicle. Upon arrival, and retelling my story to the service advisor helder crespo, he told me that their received numerous complaints about this particular vehicle make and that other customers are affected by this similar problem. It been three weeks, I have not heard anything from mb or dealership. I am quiet appalled by this matter and shocked by the improper communication from mb to their loyal customers. Is this 'the best of nothing' customer relation?! I am extremely dissatisfied how this matter is being handled and that not even one single person who knew about this issue did not even apologize for the inconveniences that this had cased me.
I have a 2015 mercedes benz c300. I have not even owned the car for one year and I have already had a whole list of problems that are not being resolved. The stereo quit working, the back up camera doesn't work, the AC works on and off, and my hands free does not work at all. This all happened one day when I turned on my car to leave work. The stereo was frozen and it has stuck like that. Mercedes has not sent out a recall or any notification at all. I took the car to the dealership and they sent it back with no idea of when it will be fixed.
Tl* the contact owns a 2015 mercedes benz c300. The contact stated that the digital screen used to utilize the back up camera, radio and blind spot failed to operate. The contact was concerned that the failure would result in a crash. The vehicle was taken to mercedes benz of collierville (4651 s houston levee rd, collierville, tn 38017) where they informed the contact that the failure occurred due to the xm radio system was updating. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was a temporary software update available. The vehicle was taken back to the dealer and the vehicle was repaired however, the failure recurred. The approximate failure mileage was 24,000.
2015 mercedes benz c300 (w205) hacked satellites issue on mon mar 19, 2018 affecting command/audio 20 system initial issue: *bluetooth audio would not connect subsequent issues: *radio selection freezes all operations for about 60-seconds, and does not provide access to radio *bluetooth disabled permanently in system settings *USB devices will not connect and places command into persistent waiting state *backup camera did not display on at least two occasions concerns with current state, fri mar 23, 2018: safety *cannot use hands-free features of phone, endangers driving while holding a phone (which is illegal in many states/localities) *backup camera dysfunction could cause an accident while backing up (see attachment for more info.)
The vehicle's collision prevention assistant plus option often displays during driving. This causes the car to lose acceleration and prevents you from accelerating regardless of how hard you press the gas pedal. This happens for no apparent reason and occurs while in the midst of driving, usually within a busy intersection and has also happened to me several times while driving on the highway. I am very afraid to drive this vehicle. The only way to correct this when it occurs is to pull off the road, shut the car down, and restart the engine after a few minutes. My car was serviced on 1/13/18 and when tested, no evidence of this was found. Since then, this malfunction happened on 1/14 and again today 1/15. This malfunction has the potential to be catastrophic. I've advised the dealer this needs to be serviced and fixed, otherwise we will be asking for a new vehicle for the remainder of the lease. I am very fearful to drive the car, especially with our two young children.
My car wouldn't start. I have been waiting for a recall part since february. Last night I had an SRS malfunction passenger seat airbag. Mercedes told me today I don't have a recall for airbags but I think it is a takata airbag problem that's hasn't been reported for my vehicle yet.
Tl* the contact owns a 2015 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact experienced the failure of the vehicle overheating in december of 2016. Helms brothers mercedes-benz in bayside, new york was made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 20,000. Parts distribution disconnect.
Tl* the contact owns a 2015 mercedes-benz c300w4. The contact received notification of the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of mobile in mobile, alabama was made aware of the recall and stated that the parts were unavailable and were not available anywhere in the USA. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 11/01/17*lj updated 11/02/2017
Tl* the contact owns a 2015 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes benz of morristown, new jersey was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (buckhead mercedes in atlanta, georgia) confirmed that the part was not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 07/18/17*lj updated 08/22/2017
Tl* the contact owns a 2015 mercedes-benz c300. The contact stated that the recall notice for the federal safety agency campaign number: 17v114000 (electrical system) was received in february of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
The federal safety agency recall #17v114 starting current limiter our mbenz c300-2015 model has been recalled and needs to be repaired. Its more than 60 days since the issue is known but the repairs are still not available. This thing can be dangerous to our life and needs to be fixed asap
Tl* the contact owns a 2015 mercedes-benz c300. While driving 30 MPH, the power steering failed and became very difficult to maneuver without warning. The vehicle was towed to the dealer where it was diagnosed that the computer chip needed to be changed. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 41,500.
New car purchases in 2015, fewer than 25000 miles. While driving locally, "collision prevention assist" malfunction and "check engine" lights lit up the dash board. Vehicle would not pick up speed and driving was weird. Was able to drive to dealership which is about 8 miles away. Situation could be potentially dangerous if happens on a highway and it warrants attention.
While accelerating from a stop light from 0 to slightly over 40 MPH received error code of anti collision assist inoperable and the vehicle went from 40 MPH to 0 like I hit a tree. It was not a slow smooth motion of slowing to a stop. This was a violent stop throwing me forward and caused my seat belts to activate. It should be noted that there was not a single person in front of me, behind me or beside me. This was nothing short of a miracle because if anyone had been behind me, I would have been rear ended and if anyone had been in the right hand lane I would have hit them as the vehicle pulled to the right very hard when it malfunctioned. I took the car to the dealer and told them I did not want the car back unless they could determine what had happened and could promise that it would never happen again. Upon reading so many complaints about the same life threatening electrical malfunction, there is no possible way that mercedes benz is not fully aware of the potential for serious injury or death. I have called mb USA and was told that I would need to file a customer inquiry. Done. I purchased the vehicle in april 2016 with 7,200 miles on it. I am completely terrified to drive the car.
While I was driving on the highway & local roads, the car suddenly became unresponsive and started showing messages that all systems are inoperative. Pre safe functions limited,and inoperative traction control light comes on along with the blindspot not activated, esp system was off as well. The car started slowing down and had to be pulled over to turn off and on. This has happened 3-4 times and on busy roads, car is sent to the shop and only has 27000 miles. I am scared to drive as I could die in a car accident because of this [xxx] car. Mercedes need to recall this asap, if they are not then we should open a class action lawsuit against them as they are playing with our lives. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2015 mercedes-benz c300. When the vehicle was started, the collision prevention assist plus inoperative warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that rodents chewed the wiring and the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 1,800.
New vehicle purchase 07/11/15, has been in/out mercedes shop since the date of purchase due to electrical problems where car was flooded by rain when purchased due to a plug was not placed in the car by the manufacturer. Requesting a replacement due to electrical problems multiple times with being stranded. Vehicle would die and not crank with having to pull over to the side of the road multiple times due to vehicle malfunctioning. Vehicle was recently towed due to entire system went out and was stranded with vehicle not cranking when parked and died completely. Vehicle electrical system was recently found to be corroded and was changed out multiple times. Vehicle is currently running like a truck since this last repair. This vehicle is a lemon and should be replaced due to the lemon law and the vehicle was flooded by rain due to missing plug from manufacturer day one of purchase. Just received the car back 10/26/16 after two weeks, with the vehicle being in for dying and malfunction due to electrical problems. I'm afraid to drive this vehicle for a distance due to the electrical problems and in fear of being stranded again, with mercedes having no guarantee for my safety. Vehicle VIN# at mercedes shows all the problems with this vehicle being in/out of the shop for electrical problems and malfunction as well as changed out electrical system twice. Vehicle problems started september 2015. This vehicle is considered a lemon and I should be given a replacement due to this vehicle being flooded from the rain and having ongoing electrical problems. This vehicle has hindered me from traveling and has caused me frustration due to all the problems. This vehicle should never be allowed on the road again due to flooding and electrical problems and can cause a death. Mercedes is being negligent, with trying to repair and not salvaging as the lemon law requires.
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