Light came on tonight and stayed on, Collinsion prevention assist inoperable. Car has been involved in any collision for this system to quit out of the blue
2017 Mercedes-Benz C300 electrical complaints
Page 2 of 2: complaints 11 to 31 of 31, newest first, as owners wrote them.
The contact owns a 2017 Mercedes-Benz C300. The contact received notification of the federal safety agency campaign number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer claimed that the manufacturer was responsible for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
So I just got my mercedes benz c300 4matic I only have 44,711 miles on it and I barely drive it, so today I was driving and the whole day things were great and I stopped at a store got back in and it says 'power steering malfunction' I was on a street in the city, I'm on confused on how this is happening to a car I just got from the dealership that is practically new, now let me mention that this is a on and off issue through out this whole day it has came on and off twice
When the car is in the a feature, where it turns on and off when not in motion, it gets stuck in that mode as if a magnet is holding it in that position. It will not move, it stalls. I turn it off and turn it back on and sometimes it still will not move, sometimes, it will not turn back on. This has happened on several different occasions. Once, I pulled to the side of my mailbox to pick up mail, and another occasion I pulled into my garage, and it stopped, and would not turn on. This is very dangerous, I would hate to be in traffic, railway crossing, ir stop sign and this occurred. Peoples lives have been lost due to this issue. One lady was hit by a train when this same situation occurred and lost her life. I am very concerned for my safety and of my grandkids whom I transport in this car. It also seems that something is wrong with the gears. Sometimes, I put it in reverse and it sits there. I put it in drive and it will not move. I feel very unsafe in this vehicle. Please help.
Tl* the contact owned a 2017 mercedes-benz c300c. The contact stated that while the vehicle was parked, they were informed that their vehicle was on fire. The vehicle's console had caught on fire. The contact stated the fire department had put out the fire. The vehicle was deemed totaled due to the entire inside being completely burned. There were no injuries. A report was filed by the fire department stating that the fire was caused by electrical failures. The dealer (mercedes-benz of stevens creek 4500 stevens creek blvd, san jose, ca 95129; (408) 641-4610) was made aware of the failure and informed the contact that their vehicle was not included in the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling). The contact stated that approximately, two months ago a fuse line underneath the front passenger seat had failed and needed to be replaced. The vehicle was repaired at the dealer mentioned above. The manufacturer was made aware of the failure and a case was opened regarding the matter. The approximate failure mileage was 53,000.
Piston 1 cracked at 48,000 miles. Mb told owner that the engine had to be replaced but when finding out that the warranty was up at 50,000 they replaced the piston instead. Car is still shaking at idle and rough ride. Engine shakes and jerks.
The 2017 mercedes-benz c300 vehicle suffered a complete loss of power/electrics while in motion at speed and in traffic, causing the vehicle to unexpectedly stop on two separate occasions. The loss of all electrical supply leaves the vehicle immobile, without warning indicators and cannot be moved. The first incident was around 5pm in a busy road junction in the dark, with limited lighting. As the vehicle is black colored it it is difficult to see in these circumstances. The second incident was at another busy road junction in heavy traffic, at midday on a saturday. On both occasions the police had to attend as the immobilized vehicle posed a serious hazard with a risk of causing a collision to other road users. The approximate times to get the vehicle removed from the road in these two incidents were between 45 - 60 minutes. The period between the two incidents was 11 days. The day following then first incident, the vehicle was inspected by a mercedes dealership, who had the vehicle in their possession for five days. Initially they stated that they had not found a cause for the loss of all electrical power in the vehicle. Subsequently when pressed on the matter, they stated the cause was a connection problem to the positive terminal on the battery. In good faith the vehicle was collected by me and driven without any apparent problem for four days, prior to the second incident. The mileage driven in that period was less than 100 miles in total. This vehicle poses a serious risk to the driver, passengers and other road users.
Tl* the contact owns a 2017 mercedes-benz c300. When the contact started the vehicle with the mobile app, she noticed a fuel odor emitting from the vehicle. When the vehicle was started manually, the odor was not present. The contact took the vehicle to park place motorcars dallas (located at 6113 lemmon ave, dallas, tx 75209, 877‑475‑5033) where it was diagnosed that the fuel hose was leaking and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.
On 7/30/18 I was stranded in the middle of the street after the coolant malfunction light came on. The car began overheating, and there was no AC. I waited for roadside assistance more than 3 hours. I was informed of the incorrect positioning of the alternator from manufacturing, which resulted in multiple lights on cluster. They found the engine belt fell off & replaced the v-belt. They performed li13.22-p-060187, and released stress of alternator and corrected torque. They also worked on a campaign/recall (#2018070005) I had not been informed of. On 3/15/19 during the scheduled 20k service, they tested battery test code with cabin filters wipers and brake fluid service and performed a vehicle inspection. On 3/19/19, 4 days after the scheduled 20k service, I was stranded in the middle of us1 during rush hour traffic on my way to work. The coolant light came again. Thankfully, I safely avoided an accident after the car turned off in the middle of the street. The report showed a weak crank & battery message on the cluster display. They tested the battery and found code hr250bt-dad4lfb stating, 'replace battery'. They removed a0019820208 date 45/16 and installed a0019829108 date 03/18. The drive belt had come off the drive system & found li13.22-p-060187, which stated they needed to perform an alignment procedure of the alternator and installed a new belt for the 2nd time. The belt actually caused damage to the tensioning device, which resulted in them replacing the tensioner, and performing the instruction for li. They test drove the car & said it was fixed. On 4/4/19, just 3 days after picking up my car, it turned off on my again in the middle of us1. The battery light came on and a message popped up stating that the system would shut down in 3 minutes. I was lucky enough to avoid an accident on a congested road.
Since I bought in february 2017 brand new 2017 mercedes benz c300 convertible in one year of ownership I had to bring my car several times for services like, the convertible top would not work, the mirrors would not fold, the steering wheel would not adjust, electronical issues like connecting my cell phone to the car. ( I had the top got replaced only after couple of months after I purchased the car.) today april 27 2018 I could not start the car in the morning to go to work, the display was showing the key is not detected( had to exit the car couple of times, with the key and try again to start the car until it finally worked).had my top open while was driving to work and once parked the top would not close, and again had to exit the car lock unlock an try again couple of times before if finally closed. I did receive a letter saying that the car was defefected, and that the airbag on the drivers seet may not work, I'll attach the letter ( brought for services) but it's seems that they didn't fix the problem. Also the tire pressure every couple of weeks it's low, and the display would show sometimes that the seet is not firm or steady. I bought a brand new car to feel safe and do not feel that way.
Tl* takata recall. The contact owns a 2017 mercedes-benz c300. The contact stated that there were three recalls on the vehicle regarding the air bags and electrical system. The vehicle was remedied for an air bag recall; however, the parts had not been available within a reasonable time frame. The dealer (mercedes-benz of west houston, 1025 hwy 6, houston, tx 77079, (281) 492-5800) was unable to determine when the parts would be supplied for the other two recalls. The manufacturer was contacted. The federal safety agency campaign information. The contact had not experienced a failure.
Tl* the contact owns a 2017 mercedes-benz c300w. The contact received notification of the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of beverly hills at (310) 659-2980 (9250 beverly blvd, beverly hills, ca 90210) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. *tt
Takata recall seatbelt issues warranty items /electrical no response from dealer after repeated emails
Tl* the contact owns a 2017 mercedes-benz c300. The contact stated that the vehicle was equipped with the push to start feature. When the vehicle was started, it vibrated abnormally. The contact stated that the vehicle was taken to hendrick motors of charlotte-mercedes benz (5201 e independence blvd, charlotte, nc 28212, (704) 909-6941). The contact was informed that the vehicle performed as intended. The vehicle was included in the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling). The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 40.
Tl* the contact owns a 2017 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with keyes european (5400 van nuys blvd, van nuys, ca 91401) who stated that they had no information and that the contact should call the manufacturer. The manufacturer was made aware of the issue and stated that the vehicle was safe to drive. There was no time estimate regarding part availability. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2017 mercedes-benz c300a. The contact received notification of the federal safety agency campaign number: 174v114000 (electrical system, engine, and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of san antonio (9600 san pedro ave, san antonio, tx 78216 (210) 920-3235) and was informed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2017 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2017 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 17v114000(electrical system, engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The mercedes-benz of coral gables dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2017 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (mercedes-benz of el cajon located at 875 el cajon blvd, el cajon, ca 92020; (619) 365-9439) where it was confirmed that the parts were not available for the recall remedy until october of 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2017 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 17v114000 (engine and engine cooling, electrical system). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted and the manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Vehicle horn will not function when ignition switch is in off position.
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